I booked a standard King room for a business trip. I have stayed with this brand before, and I once worked for Wyndham (now owns BW) so I knew what to expect for the basics.
I was surprised to be treated by such friendly staff. The night time girl was super friendly, and made sure we were accommodated.
This morning we had a great complimentary breakfast. We then met an associate named Amanda. She actually saved my butt because I had to print out some major paperwork and she helped me figure out how to print everything (Which wasn't the easiest). As we worked on my printing issue, I got to learn more about her and her life. Naturally, I'm super outgoing and can normally find things to connect with others. She was suuuuper bubbly and the conversation was pleasant. She even recommended some great local spots to eat dinner.
There was an issue with housekeeping but it wasn't a huge deal. Amanda problem solved and even decided to take care of us herself, which was very nice of her to do.
So far she's the only associate I've had the pleasure of chatting with, and I would hire her 100% in my business. I actually told my partner that we needed to clone about 20 of her for our own customer service. All in all its been a decent stay for the middle of no where. Clean & Comfy beds, clean bathrooms, breakfast, a pool, a WORKOUT center, a business center, and a friendly staff. I would 10/10 spend the extra $ to stay here instead of the other local hotels just for this reason. Enjoy! less