Best Western Lighthouse Suites Inn

I will never stay at this best western again the decor looked like it hadn’t been updated since the 90’s they claimed the pool had been shut down due to maintenance issues and apparently had been broken for weeks, in the middle of travel season. Was required to wear my mask even though I’m vaccinated and the state of Washington had lifted its mask mandate for vaccinated people. When asked about I was told this is a private owner and they can do whatever they want. Also I don’t know why Best Western would ever partner with someone who behaves like a child you can tell the immaturity of the owner just by their responses to customers on google. I paid way too much for a room that smelled like mold was growing somewhere and that was way to uncomfortable. And the fact that the pool and sauna were closed as well as the observation tower they would have offered a discount on the room but no nothing of the sort. Do not stay here. less

1. The room looked just like the pictures and I had no specific issue with it. 2. Location is on the north end of the beach where the horses are kept for on the beach riding. Generally it's a nice, quiet area. A little far for walking to restaurants, but if you want seclusion, fine. 3. Overall hotel- I got treated like a second class citizen for booking through hotels.com. The "balcony" on the room is a joke. Basically it's a back door into a blackberry patch. I didn't feel particularly secure with the locking on it. It's also a little weird that there were numerous exterior doors, but everyone had to re-enter through the lobby, but they didn't check for ID/room key. I walked by the front desk several times on day 1 since I was walking my dog. Every single time the reception person was on the phone. The breakfast was a choice of banana, apple, cereal, and some yogurt. As someone who has stayed in this chain multiple times, I was really looking forward to having eggs for breakfast. They did have two hot food options you could specifically request- pancakes and sandwiches. The sandwich was a frozen sausage, egg, and cheese biscuit in individual serving shrink wrap. The pool and sauna are closed, but they were clear about that at the time of booking. So, why 1 star? I woke up COVERED in hives at 2 am. I don't know what they wash their sheets in, but I am clearly really allergic to it. I went down to the front desk at 4:30 am, returned from my walk just before 6, and came back again when breakfast opened at 7 to try and get some help. The first three times, there was no one at the desk and a sign that said "helping someone back soon". At 7 am, the gentleman at the desk said I needed to talk to the people coming on shift in order to get service. I left to finish packing out my room and came back to cancel the balance of my trip. They refused to refund me (saying I had to go through hotels.com). They acted like I was being unreasonable when I asked for the pet fee back for the night I wasn't staying. Overall, I thought the service here was abysmal, and obviously given the fact that I literally broke out from the sheets, I will not stay here again. less

This hotel was right by a beach and very clean. The rooms are kept in outstanding condition as is the lobby. The staff is exceptional, very personable and professional. The breakfast was adequate with lots of items to choose from. Some require taking to the room and microwaving them. Only thing that would make the stay even better is a hot breakfast. I definitely would stay here again. less

We had an outstanding stay at Ocean Shores. It was our first trip since 2019. We looked at many options including renting a condo. The Best Western was outstanding. We had a spacious room, an ocean view with a balcony, we were as close as you can stay to the ocean, and the staff were outstanding and supportive. I highly recommend staying at the Best Western at Ocean Shores. less

Wonderful front desk staff! We arrived late due to poor weather conditions and the staff were great about a late check in. The night clerk was incredibly friendly and efficient. In the morning we were given a late checkout which we very much appreciated. Our room was Clean and Comfortable. We had a wonderful view to wake up to. This is one of the Best Best Westerns that we have stayed at. less