Best Western Leoso Hotel Leverkusen

Oh dear, what a tired old hotel! Friendly yes, decent breakfast and quite nice pool and sauna, but the rooms are as tired as late night guests! Noticed the 4th floor smelled of stale smoke even though the hotel is non smoking, room though large was sparse, try coffee machine had no bags of coffee, just instant and so was effectively a kettle, the bath panel didn’t fir the bath and the sink was crazed and badly cracked! No fridge (where it had been was screwed shut) and the heating disco Yao there was a portable electric heater kindly provided! The rooms to be fit were clean and comfortable but the whole place needs a good renovation! less

As a regular guest I've stayed in the BW Leoso Hotel almost every week for the last few months. Because of an arrangement with the company I work for, I always get an room upgrade to 'Comfort' level (which includes free use of the minibar), and recently also a few times to 'Comfort Plus' level, which means a renovated room on the 8th floor and as extra to the Comfort level, Nespresso machine and free use of the Pool and Sauna. Sauna is normally quite and good, pool is a bit chilly (but that might be my problem ::). Breakfast is quite good and the Frontdesk staff is very friendly and helpful. It's just outside the City Centre of Leverkusen (so no problems with traffic sound or other noise), but shops and restaurants are easily reachable by a 5 minutes walk. Currently also the 7th floor is renovated and converted to Comfort Plus rooms, increasing the overall quality of the hotel. BTW, Breakfast is very good. Lot of choice of whatever you like. less

Friendly smiling staff. Rooms are clean but are not the ones on the pictures on internet. the rooms are old and on internet they look more modern. As well fitness was not available. We didn't find it but the staff said it was being renewed. Parking is extra 12 € per day. less

Ones again, I stayed at the Leoso in Leverkusen. I have reviewed the rooms in previous reviews and today I will focus on other goodies this hotel has to offer. The breakfast times are very accommodating. Starting at 6.30am for early birds and is available until 10.30am so you can sleep in. There is an extra charge for breakfast but it is very well worth the extra bucks. Some tour operators are offering this hotel including breakfast. However mostly you will find the same price directly on the hotels own website. The warm and welcoming breakfast room / restaurant is equipped with a fancy barista style coffee maker so you can pick and choose between coffee creme, milk coffee, late macchiato, cappuccino, espresso and hot chocolate. You also get orange juice and other juices as well as water. There is a good assortment of tea to choose from which can be topped off with fresh lemon and sweetened with brown sugar for example. Foods include yoghurts, fresh fruits, different kind of cereals. German kaiser rolls in different varieties and bread. Milk (regular and low fat), butter, margarine and a great variety of jam. You’ll find a large assortment of cheese and cold cuts along with some fresh vegetables. Scrambled, boiled and fried eggs as well as hot sausages. The hotel is centrally located with parking right in front of the hotel. Within minutes you can walk to a shopping mall close by. This hotel also features a huge indoor pool which is located in the basement. It can be conveniently reached by elevator. The two elevators are new and feature a security system to only allow access to guests with room card. Some rooms also feature a descent size safe to lock your valuables. less

Sorry to be so harsh but this was the worst experience in a hotel I had. Carpet was a disaster with spots that did not look nice at all to be polite. Room was cold - heating was down. I had to plug in a small heater to try to get the cold room in winter warm. In the morning I saw that the blankets had spots too. I was happy to leave without breakfast and will for sure not come back. So for this hard comment but that was my experience. less