Best Western Leoso Hotel Leverkusen

The hotel is really old. Unless you get an upgraded room, the standard room is like 1970s and has not been renovated. Stuffy carpets with really old odor. No aircon. No fridge. The room near the street is really noisy. The bathroom is also old. The towels are really small and not even the same. The pillow is not hotel standard as well as the bed. One of the worst hotels I've stayed in. less

Stayed 2 nights. It’s a business hotel really. Only food available is breakfast which was ok - buffet style. Nice little bar with huge screen (good for Champions league final). Rooms were a bit tired and were due a revamp. Despite 32 deg C outside, there was no AC. We requested a fan which helped. Swimming pool in the basement which the kids loved. less

I had a fourth floor room which looked like it hadn't had new carpet or furnishings since the 1970's. The small sofa was stained and saggy and the carpet was equally stained and worn. There is also no air conditioning. They show pictures of the "renovated" rooms on their website, not all are like this. Also, they allow smoking in some rooms and get a lot of tour buses,so breakfast is usually very busy. There is really nothing except a small park within walking distance. You need a car to go to restaurants in town. less

So, We came for a Family Conference (Congress, as You call it) at This Hotel in The Lovely Town of Leverkusen. This "Congress" was for Families of Children with a Chromosome Duplication called PTLS. It is like Autism, This was Our Host Hotel for Families of Germany. So, Let me start with The Good things, Leverkusen is a Lovely town, a Suburb of Köln (Cologne), just enough Activity! The Local Indoor-Outdoor Shopping Center with a Cinema included along the Train Station is within about a 5 or 10 Minute Walk to, The Nature Trail behind The Hotel is really nice. So, this is We get into the Not-so-Nice Stuff, So We had a Representative of Our German Foundation come to survey The Rooms, The Manager only showed him on The Renovated Floor. They were Renovating This Hotel, at a Very Slow Pace. We were expecting The Nice Room that was shown to The Representative. Not so Much! They got us one Room and We requested a "Renovated" Room. They were Full, The Front Desk told us. They give us another Room, but It was not much better than The Room before It. Mold on The Ceiling, Dirty Floors, Very Old-Looking Sink and, so on I should mention that Breakfast was 17 Euro per Person and The Pool/Sauna costs too, according to The Hotel Guide. Myself and The President of The Foundation looked at Hotel Websites and The Pictures of The Room were more on The Renovated Side. Talk about Photo Fake-Out! The Room did not with Any Air Conditioning, So We had to Open The Window for More Cool Air. The Only Thing about that, is that You can hear The Train whizzing Outside. Also, The Window could not open all the way because of The Curtains. A Fan was in The Room but, We could not get it to Work. Went downstairs to get another one. The "Congress" itself, Small Fans were Provided but, It still was a Rather Warm Room. No A/C in there for 60 People! I remember someone on here saying that This Hotel is not good for Groups, I hate to agree. I would expect this kind of thing, from a Best Western back home in The US but, Not in Europe! less

To be honest I cannot give a full 5 star. But it should have been. the negatives first: we arrived on time but the lady was far from friendly, only much later she changed a bit. we felt unwelcome at first. the room..... what can I say we found a cleaningclotg as if someone would come back to finish ths job. the bathroom is outdated and needs a renovation. at the window we found a lot of insect.. dead. Now the positive. The beds are perfect, a nice thing was that we got complimentary drinks and snacks, that made every bad thing go away. The breakfast is great and very compleet. we slept very well and had a nice walk in the area. So all in all not a bad place to be, a good hotel for long or short stays, other facilities are present. We would come back again. less