Only stay here if you have to
At almost $100/night, the inconveniences I experienced were not worth the amount we paid. 1) The bed was probably the most uncomfortable hotel bed I've ever slept in. Both the pillows and the mattress... more
At almost $100/night, the inconveniences I experienced were not worth the amount we paid. 1) The bed was probably the most uncomfortable hotel bed I've ever slept in. Both the pillows and the mattress were not that comfortable. 2) The entrances into the rooms can be either exterior or interior entrances. Mine was exterior. This meant I heard many of the noises coming from outside. For some reason people liked to congregate near my door and have half-hour conversations at 10 pm while I'm trying to sleep. 3) The outlet on the right side of the bed worked the first night, but stopped working the second night. The outlet outside of the bathroom also did not work. 4) The toilet broke on the morning I was checking out. I used it before I left for breakfast; when I came back, it wouldn't flush anymore and was making that noise of water running when the plug needs to pulled inside the tank. 5) There is a light switch to the side of the door right when you walk in; however, I'm not sure what the switch was supposed to turn on or off because it wasn't turning any of the lamps on or off; I had to turn each lamp on individually, and then off before I left.
Pros of staying here: The parking was pretty good and you could park right outside of your hotel door. There was an outdoor pool that looked like it would be nice to use in the summer. Breakfast was decent and they had a large variety of yogurt (which I feel like most places usually don't).
In summary, stay here only if you have to. This was the closest hotel to the site we were working on so it worked out for the 2 nights we stayed here. If you are staying for longer, try and find another hotel. less
FWebb1600, General Manager at Best Western Leisure Inn, responded to this review
First, thank you for taking the time to write the review of your stay, Secondly, on behalf of the entire staff, I would like to apologize for not meeting your expectations. We are always striving to meet and exceed guest expectations of our property and we are beyond sorry to not meet yours during your stay. I have personally looked into all the maintenance issues that you have listed in your review and have had each one taken care of. We are also looking into the bed and pillows from your room as well. Again, on behalf of myself and the staff, we are truly sorry for not meeting your expectations and hope that if you are in the area again, you will give us another chance.