Best Western Leisure Inn

1600 Route 70, Lakewood, New Jersey, 08701-5906, United States
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Best Western Leisure Inn

This luxurious Lakewood hotel has just completed a 1 million dollar renovation and features spa rooms with whirlpool tubs and luxurious linens. Combine those perks with cable/satellite television, a microwave, refrigerator, free wireless Internet and show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1600 Route 70, Lakewood, New Jersey, 08701-5906, United States

Reviews of Best Western Leisure Inn

Traveller Overview:
3.5 Rating: 337 reviews
Excellent 34%
Very Good 25%
Average 19%
Poor 10%
Terrible 10%
Rating

roxie57, wrote review 13/06/2021

Best Experience

After an exhausting drive from Gettysburg to the Jersey shore, we called the nearest Best Western after our GPS wasn't getting us there, and the young lady at the front desk took the time to navigate ... more

Owner Response
Franklin Webb, General Manager at Best Western Leisure Inn, responded to this review
Dear roxie57, Thank you so much for your kind review. We strive to make every guest stay a great one and hope that if you travel back to the area, we can provide you with another excellent experience.
Rating

denniscD3816MU, wrote review 30/05/2021

Clean Room But why do they have an overpowering floral scent in the entire hotel?!

Clean Room and well-appointed but why do they have an overpowering floral scent in the entire hotel?! This smell was sickening. I had to unplug the scent element in my room also..I wanted to check in ... more

Owner Response
Franklin Webb, General Manager at Best Western Leisure Inn, responded to this review
Dear denniscD3816MU, Thank you for taking the time to write a review of your stay. We are always striving to meet and exceed guest expectations of our property and we are beyond sorry to not meet yours during your stay. I apologize for the strong floral scent and we well look into this issue. With early check ins, if we have your room type clean and available, we can get you in early but if there is nothing available, we have to wait until at least 11AM (our check out time) to see if housekeeping can give us any rooms. If they do not, our check in time is 3PM. Just because the hotel parking lot looks empty, doesn't mean all of our rooms are clean. We are sorry for any inconvenience this caused you.
Rating

Spiffy1952, wrote review 29/05/2021

Convenient location

We stay here when visiting family. It close to them and many restaurants. Plus heading to the airport entrances are hop skip n a jump to nj parkway. There is no elevator so we always request ground f... more

Owner Response
Franklin Webb, General Manager at Best Western Leisure Inn, responded to this review
Thank you for taking the time to write a review of your stays and our property. We are very appreciative of such a positive review and hope that you continue to choose Best Western when you are in the area.
Rating

HRLabcorp, wrote review 03/05/2021

Buisness

I have stayed in this hotel many times when coming for Business. Always nice, clean and very quiet. Never had any issues. I tried a few others in the area and this one I like the best. Staff is always... more

Owner Response
Franklin Webb, General Manager at Best Western Leisure Inn, responded to this review
Dear HRLabcorp, Thank you so much for your kind review and your repeat patronage. We strive to make every guest stay a great one and hope that when you travel back to the area, we can continue to provide you with excellent service.
Rating

435selenag, wrote review 18/01/2021

Horrible Customer Service

Check in took an hour because the lady told me they “dont do dogs” even though I had proof she was a service dog which I offered up despite not having to. I am a one legged veteran with a clear mobili... more

Owner Response
Franklin Webb, General Manager at Best Western Leisure Inn, responded to this review
Dear 435selenag, We apologize for your experience and we will ensure that the staff is trained on how to handle service animals.