Best Western Leisure Inn

1600 Route 70, Lakewood, New Jersey, 08701-5906, United States
based on 333 reviews Trip Advisor Logo
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Best Western Leisure Inn

This luxurious Lakewood hotel has just completed a 1 million dollar renovation and features spa rooms with whirlpool tubs and luxurious linens. Combine those perks with cable/satellite television, a microwave, refrigerator, free wireless Internet and show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1600 Route 70, Lakewood, New Jersey, 08701-5906, United States

Reviews of Best Western Leisure Inn

Traveller Overview:
3.5 Rating: 333 reviews
Excellent 33%
Very Good 25%
Average 19%
Poor 10%
Terrible 11%
Rating

435selenag, wrote review 18/01/2021

Horrible Customer Service

Check in took an hour because the lady told me they “dont do dogs” even though I had proof she was a service dog which I offered up despite not having to. I am a one legged veteran with a clear mobili... more

Owner Response
Franklin Webb, General Manager at Best Western Leisure Inn, responded to this review
Dear 435selenag, We apologize for your experience and we will ensure that the staff is trained on how to handle service animals.
Rating

travelingnurse2021, wrote review 16/01/2021

Clean room

Room was clean. Hallway was quiet. No problems. Check in was quick. Breakfast was good and had a good variety. The attendants were extremely nice and friendly. I would stay here again and I am actuall... more

Owner Response
Franklin Webb, General Manager at Best Western Leisure Inn, responded to this review
Dear travelingnurse2021, Thank you for the kind review. We strive to meet the needs of our guests and we are glad that you enjoyed your stay and were happy with your service. We will see you again next week.
Rating

George J, wrote review 28/12/2020

Don't judge a book by its cover

At first glance, this place almost scared me and my girlfriend away. The exterior is in desperate need of a fresh coat of paint and some updating. We went in the front lobby and were pleasantly met wi... more

Owner Response
Franklin Webb, General Manager at Best Western Leisure Inn, responded to this review
Dear George J, Thank you for taking the time to review the Best Western Leisure In. By telling us what you liked and didn't like, we can work to improve on those things. We hope that if you are in the area again, you will visit us again.
Rating

joyska1988, wrote review 15/12/2020

Is expensive for the poor place

I was so cheap place for the price. That’s crazy. I don’t know what is so expensive in this time I know is Christmas but in the page said a number and in the moment of the check in is a higher number... more

Owner Response
Franklin Webb, General Manager at Best Western Leisure Inn, responded to this review
Dear joyska1988, Thank you for taking the time to review our property. We're sorry that you feel that way about our property. Our rates do vary from day to day and we have a higher rate on Friday and Saturday.
Rating

jessperez2020, wrote review 23/11/2020

Best hotel around

Love this hotel, close to work, receptionists are very polite. Would recommend this hotel to anybody. Love that if you need to wash anything they have washer and dryer. They also have breakfast to go.... more

Owner Response
Franklin Webb, General Manager at Best Western Leisure Inn, responded to this review
Dear jessperez2020, Thank you for taking the time to write the review of your stay. We are very appreciative of such a positive review. We are very glad you were happy with the service and all the amenities that we offer. We hope that if you ever have the need for a hotel in the area again, you will choose us for your lodging needs.