Looks: Clearly taken over from another group, but newly painted, nicely landscaped and very clean. I wasn't crazy about the sign saying to use the intercom if needing to access the lobby after 11, but it is tucked away (view was an industrial lot and a gas station primarily). There was an odd smell in the lobby and the halls, but it wan't dirt or mold, probably industrial disinfectant. My biggest gripe was that there was no elevator. It is only 2 stories, but bags, boxes and kids can be heavy.
The room: Clean, comfortable, reasonable price, no smoking. Attractive if not stylish.They actually left enough towels and shampoos for two adults, something often missing in fancier places. Very quiet and the blackout curtains made it possible to sleep well, even right on Rte 70.
Breakfast: Nothing special, but fresh and everything that was supposed to be hot was. Scrambled eggs, sausages (might have been turkey, tasted good), make 'em yourself waffles, good, chewy bagels, not Lower East Side, but very edible. Juice, fruit, I think just about every dietary and religious need could be met if you're flexible and not expecting gourmet.
Staff: Got the reservation right, shouldn't be a big deal, but it can be ! Staff actually looked glad to see people. Let us know that since we were prepaid, we could just leave the keys in the room and go in the morning. Remember the lacking elevator? Staff offered to help us carry things upstairs. Don't have time to stay around for a leisurely breakfast? They'll make you a carryout bag,
This place is a really nice surprise! less
Carlos P, General Manager at Best Western Leisure Inn, responded to this review
Dear MarionT1419, I would first like to thank for taking the time to write a review of your stay. We are always striving to meet and exceeded guest expectations of our property and we are glad to see that we succeeded during your stay. We will certainly take into consideration the issues that you had with the property and do our best to rectify them. Once again thank you for such an honest and positive review. We do hope that should you be in the area again you will continue to use us for your lodging needs.