Best Western Leigh Park Country House Hotel & Vineyard

Spent four nights at this hotel which is a 3 minute car ride from the centre of Bradford upon Avon and 20 minutes from Bath. Very reasonable price between £60 and £100 depending on single or double or luxury. I had a lovely quiet spacious double room overlooking the gardens. Meals are taken in the glasshouse with a superb view for many miles around. Food is very good and chef should be congratulated given that prices are great value. The female staff are in general fun and friendly. The men need follow their example. The wine list could be politely described as needing attention. Other than that I enjoyed my stay here. Well worth visiting the lock in the centre of town and spending a pleasant hour or two watching the narrow boats pass through. less

We stayed overnight as a family member was getting married at the property, reception were helpful bringing up jugs of water, ice and fresh glasses for the bridal party as it was an absolutely beautiful day. Wedding breakfast service was average and slow, food was very good but it took along time to arrive and had big gaps between courses most of our table didn't even get a coffee at the end. Table space was a squeeze as side plates and glasses were not cleared during service (I did ask and was ignored by a young lady) plus the bride actually had to get up and ask for wine on our table as they had missed all the family tables, it appeared that they were very short staffed (confirmed by a member of staff 3 had called in sick) the members of staff there did there very best especially those behind the bar and should get a pat on the back, unfortunately I had to ask for tables to be cleared on more than one occasion as it looked messy for the evening guests arriving. Doors from main function room to the outside are lovely but would benefit from some outdoor lightning we placed lots of solar jars from the table centres and it made a huge difference. Finally our family room which was far more expensive then those in a double was small and right in the eaves not the best approach with z beds in the hallway and incredibly hot (on request we did get a fan) it was clean but someone had decided to take a wee in our toilet before our arrival which was somewhat off putting! Breakfast was nice if again slow with refilling hot option and no pastries left. All the makings of a great property decorating the halls to the rooms in the upstairs would make it a difference as it felt like stepping back in time and a fear what was waiting at the end thankfully rooms were ok decor wise. less

We took an overnight stay for our son's wedding being held at the hotel. The wedding went well with beautiful grounds helped by the excellent weather. The service at the wedding could have been better and at times was quite slow. The service in he main hotel bar was also very slow and the barman was lacking in customer service skills. We had a very large room with a big comfortable bed and lovely view across the grounds. The bathroom was also large but the shower was very poor with very little water pressure. We had been told that discounts were available as part of the wedding party but upon calling the hotel direct I established that it was very slightly cheaper to book via booking.com or hotels.com. When I pointed this out on the phone I was not offered any further reduction which I thought was 'short sighted' given the hotel had to pay commission to the booking company. Needless to say I did not book direct with the hotel. I would rate the stay as average overall but it could have been so much better with a bit more attention to customer service. less

Stayed 2 nights in Deluxe Room. As other reviewers have stated helpful staff and great location. Lovely grounds. Is undoubtedly great venue for a wedding but if like us you are just looking for a nice break it's probably best to avoid weekends in the prime wedding seasons. It's an old building so as you would expect floors creak and wedding guests will wake you up when they finish their celebrations in the attached function room. If the owners did update the plumbing (shower & toilet not great) and refreshed the paint work, and had a few more staff on a peak periods the hotel could be very good. Towels do need changing each day especially if there is a lack of towel rails - a table isn't appropriate in a bathroom! Overall we enjoyed our stay. Impressed that Reviews are read by Management! less

We stayed here for a family wedding & can honestly say it was superb in every way, my only grumble was an upstairs room (so up & down the stairs on my bum) - not great for a wheelchair user & I would say when we booked we weren't asked if we needed anything special, but we were more concerned with getting a room for the wedding than getting an accessible room. Great staff, great location & great service - I'd recommend this to anyone. The room we have was great, super king sized bed & a great walk in shower with rainfall head (which sadly was about an inch above my head ha ha) Dont miss breakfast - its awesome & the bacon is the best I've tasted. less