Best Western Leigh Park Country House Hotel & Vineyard

I rarely write reviews but there’s a genuine health and safety issue here. We moved from rm25 to one in the stable block that was much better Back to rm25. The tiny tray on the wall that the kettle balances on was loose so when the kettle boiled the whole tray shook so much boiling water could have spilled out over someone and on to the floor. That was not the main problem though. The real danger was the shower. After we’d moved rooms I read a previous review about this room and how hot the shower was. Obviously nothing had been done since then. The coldest temperature was scaldingly hot - dangerously so. We complained, were moved and the woman on reception said she’d left a message to follow up the following day ( this all happened on a Sunday). I’ve no idea if anything has now been done - my guess is no so please be careful if you’re given this room. less

We stayed for four nights as part of a group of 24. Our room (No 25 in the main building) was dated and shabby with rotten window frames, a malfunctioning bath plug and poorly-flushing loo. For some reason the cold water runs warm and the hot water is scalding. Most of the hotel staff are very friendly though the Assistant Manager, Cathy, was deliberately difficult. On our fourth night she insisted on seeing our room card, despite the fact she knew who we were that all other members of staff had willingly taken drinks orders and charged them to the room by looking at our room keys over the past three evenings. The cleaning staff had reomoved our key card. The kitchen cannot cope with a large group and it was a challenge every morning to see if they could have all the items on the hot buffet available at the same time: which they only managed one morning. The basic, but essential skill, of making a soft poached egg was not mastered until the final morning. Dinner was adequate and perfect for those who like over-cooked vegetables and all their meat well done. less

£90 for a double room without breakfast. Bathroom cupboard surfaces were dusty, the spare toilet roll and box of tissues were inprinted in the dust. Windows would not open, window frames were rotten. Two tea bags and a couple of sachets of coffee for the tea/coffee facility. Two small tubes of non-descript shampoo/shower gel in the bathroom other than that the bathroom was bare. Decor and condition of the room was extremely dated. This must be the worst value hotel I have ever stayed in. Most B&Bs have far better facilities. less

We have usually stayed in a different hotel when visiting family in the Bath area. The change to this one was a wonderful surprise. The hotel and surroundings are really beautiful. The rooms, we stayed in the coach house are clean and well maintained. There is free parking, free internet tea and coffee making facilities. The breakfast was well presented and the dining room, which is a sun room on the rear of the hotel has stunning views of the garden and surrounding countryside. Some breakfast items were a bit dry due to the hot dishes being uncovered but the food is replenished regularly and there are other options if you don't fancy what is in the buffet. It was a lovely stay and we are now going to consider Best Western hotels for our other stop overs where they are available. The price is reasonable and especially somewhere like this the free parking is a huge bonus. less

This is a great hotel and is so convenient for visiting Bath and also other lovely places around Wiltshire .Bradford on Avon has a main line station , so no need to use the car when visiting Bath etc .We stayed in the coach house and it was so peaceful , will stay here again when in the area . less