Lovely building and grounds and nice room, but everything else was pretty average.
06/10/2016 hellraiser45, Twickenham, United Kingdom
Our initial impression as we drove up was good as it was a nice building in lovely grounds. However, the entrance hall and reception were dingy and not really inviting, a bit like an old peoples home... more
Our initial impression as we drove up was good as it was a nice building in lovely grounds. However, the entrance hall and reception were dingy and not really inviting, a bit like an old peoples home.
Our room in the old coach house was lovely with nice views and a great bathroom. However, the shower switched itself on at 3am which was weird.
The staff were lovely and very enthusiastic but the food menus were uninspiring and the food pretty average - OK but nothing special.
I enjoyed our stay and would come again. With a little more effort this place could be superb. less
LatonaLeisureGroup, General Manager at BEST WESTERN Leigh Park Hotel, responded to this review
Thank you for your recent review.
I am pleased your first impression was good, but disappointed with your comments relating to the entrance hall and reception. This delightful Grade II listed building, dating back to the Georgian era, was a private home right up to 1939 when it became a military hospital. This beautiful house with Georgian elegance has been sympathetically refurbished without destroying the authenticity of a bygone era, and has been a Hotel since 1980. The history booklet of this ‘old’ house is available and of great interest to many of our guests.
I have no idea why the shower would turn itself on in the night, and we have not had this happen before. Our dinner menus change every day with our brigade of chefs offering the finest of fresh local produce, with all dishes cooked to order. I am sorry if the menu did not appeal to your taste.
Thank you for your compliments in relation to the staff and I am pleased you enjoyed your stay with us.
We hope to have the pleasure of welcoming you to Leigh Park again soon.