Best Western Leigh Park Country House Hotel & Vineyard

The website is misleading. The photo of the executive room is clearly very different to the room and bathroom we stayed in. (252) When I checked / questioned the reason for our room being an executive room the older lady at the desk was quite rude to me in her manner. I assumed that because the photo on the website had 2 windows, I had assumed hat ‘double view’ (written on my order) meant a double aspect room, but she told me it meant double bed with a view. She was patronising towards me and this made me feel uncomfortable so we decided not to eat at the hotel for this reason. Views were lovely and the hotel was quiet and peaceful but we’re not sure why we spent more on this room in terms of the facilities. The bed was 2 singles pushed together. Not ideal. The shower room was lovely and seemed brand new, clean and modern. For an executive room I did expect a bath. The room, although clean, was a little tired and old fashioned. The facilities were very basic and the kettle clearly very old and needed replacing. There was no music dock as advertised and the remote control for the tv didn’t work from the bed. The towels and robes were large and clean. The bar staff in the evening were very attentive and polite, as were the staff serving breakfast. The breakfast was delicious and nothing was too much of a bother. Overall we did enjoy our stay (mainly due to the location) but feel like we were mislead slightly with the idea of an executive room and next time we would only book a standard room for what it’s worth. less

We had our wedding at Leigh Park and I just felt I had to leave a review so everyone knows how amazing it is! From the very start you guys were absolutely amazing, you were so professional and made our day go so smoothly. Everybody kept saying how lovely the food was and how lovely all the staff were! We felt you went above and beyond to make our day so special and it’s something we will remember forever! I’d just like to mention Jonathan and Ebrams names personally as they were absolutely amazing! Ebram spent the whole day making sure it was perfect and really was so so lovely, he came to let us know he was going home and I just felt like he genuinely enjoys his job! He’s very very professional and very good at his job. Jonathan was also very lovely and did all he could to make sure the rest of our evening was perfect, he was so polite and professional and helped us wherever he could! Thank you Leigh Park so so much! less

Lovely Hotel. brought back some great memories as friends have been married here. The grounds are gorgeous and beautifully kept. The decor of the hotel is lovely and not too over powering, posh or outdated its just very Best Western-esque! Johnny (Bravo) the barman was absolutely amazing!! He went out of his way to chat to us and asked if we wanted any more drinks whilst he let us know when the bar was closing, he also made recommendations to us on some of the drinks to try! we were celebrating our anniversary and he wished us well and told us it was his birthday so we hope he had a great day. He's an asset to Best Western. Lovely, funny guy! Breakfast was really tasty and the room very nice, comfortable and had everything we needed. Will definitely return! less

Lovely room with an amazing view! The staff couldn’t be more welcoming, freshly cooked well presented food with excellent service. Room service was very quick and an excellent menu. Very pleasant stay a good choice for walkers or just a short trip into bath if you don’t want to stay in the city. Highly recommend! less

My wife and I stayed three nights to attend an event on the Saturday night, The accommodation was excellent with great food, staff that attended to all of our needs with enthusiasm and lots of client care. Cant compliment the management enough! The location is brilliant and the hotel and grounds just perfect. We look forward to returning soon. less