Best Western Leigh Park Country House Hotel & Vineyard

Stayed the one night... on arrival receptionist never said hello ... just have you a booking ... said yes ..sorry can't find it ... but we have rooms so your ok ... not a good start .. restaurant staff had no knowledge of the food on the menu or In fact what the description of the food was ... the food itself was very dry with only ketchup the only available sauce ... even though room service is advertised only crips was available lol what a joke ... the deluxe room we paid for was no better than a bog standard travel lodge room ... no air con tiny tv ... breakfast for £12 Really poor as over cooked under a heat lamp ... so overall very poor value for money... sorry less

We were here for a training course and the facilities for that were excellent. The food at lunch and dinner was fine. Breakfast on the first day was a bit problematic. We were presented with a limited buffet (cereals, fruits, breads, jams) and a menu but it was difficult to get anyone's attention to order from the menu. My partner ordered an omelette which looked good and was generously filled with cheese and tomato. I asked for cheese and was given an enormous block of cheddar which I couldn't get through. I couldn't understand why they couldn't just put cheese and ham out for people to help themselves. But on day 2 when the hotel was much busier things were very different with a generous hot and cold buffet laid out so no need to order at the table. The room was very substantial and had a beautiful view. The bathroom was large with both a small bath and a walk in shower. It had quite a dangerous step in it that would have been easy to miss. It had a strange and noisy macerating toilet which I have never come across before but presumably old plumbing prevented a normal type of toilet. It took a long time to get hot water out of the taps. So all in all while there were some very good points about this hotel, including lovely grounds, it really could do with some more up to date plumbing and a bit of refurbishment e.g. cleaning the grubby hall carpets. Not the best value for money. less

We only stayed one night but got what was the best room in the hotel with a four poster, lots of space and very modern bathroom. The room was well furnished and comfortable and had great views over the garden and the land beyond to the far side of the valley. We had a very pleasant meal in the restaurant where the staff were very helpful. less

We stayed here with four of our friends over a weekend. There were weddings going on on Friday and Saturday evenings, but these didn't distract from the quality of the food we were served, nor from the level of service which was, on the whole, good. We stayed in Executive rooms which were located in the annex, a walk away - during wet weather, which wasn't that great! The room was a good size and comfortable and quiet. The room, and the adjoining bathroom were clean. The weather was chilly and the hotel's heating wasn't on. However, they lent us an electric radiator which warmed the room adequately. We all enjoyed our time here and we would come back if the occasion arose. less

We got engaged here in Feb 2010, and decided to come back to celebrate my husbands birthday here this year. So pleased we did. The views from the hotel are gorgeous, so many opportunities for great photos if you’re here for a special occasion. Evening meal was lovely. The bedroom was large, not at all cramped, the bed was huge! We had such lovely memories of our first visit here we knew it would be impossible to live up to those. Although you made this visit seem special too! Thank you. less