Not the reason we wanted to travel, but Best Western took the worry out of our stay.
07/11/2019 WJBumgarner, Saint Albans, West Virginia
My wife was raised on South Beloit, IL and moved to my hometown in West Virginia when we got married. Late in October, her grandmother passed away and we had to travel in for the funeral. After a long... more
My wife was raised on South Beloit, IL and moved to my hometown in West Virginia when we got married. Late in October, her grandmother passed away and we had to travel in for the funeral. After a long drive (made longer by road construction) and we were exhausted by the time we arrived. It was close to 8 PM local time and after twelve hours on the road the last thing we needed was a rude desk clerk or a dirty room. Thankfully neither of these happened. The clerk was friendly, our check-in was swift and the room was spotless. Not a speck of dust was to be found anywhere, the bed was immaculately made and someone took a great deal of time to make sure that even behind the toilet paper roll was clean. The bed was exceptionally comfortable and I had no issue falling asleep, whereas I normally do in a hotel bed. The entire building had a warm, comforting and welcoming atmosphere and a fresh "just cleaned" smell was everywhere. The breakfast was one of the absolute best I've had, with a good variety of options and the most delicious waffles I've found in years,. The staff was on the ball making sure everything was fresh and cooked just right - no runny eggs or burned bacon to be found here. Check-out was just as quick and efficient as check-in and the entire experience was absolutely phenomenal. We're planning another trip - for a convention this time - in May and we are definitely staying at the South Beloit Best Western for part of that. An absolute five-star experience. less
LizHoltz, Manager at Best Western Legacy Inn & Suites Beloit/South Beloit, responded to this review
Thank you very much for the time you took to write this about your experience! We truly appreciate it! Our staff is exceptional and they deserve to be mentioned and I appreciate it. I am also very glad to hear you enjoyed your stay even under the circumstances. We look forward to your next visit in May! Thank you!