Eww, that’s a best western?
Stayed the night and other than the super helpful and kind young man at check-in, this place was disappointing. The room appeared clean, but once the lights were all on, the lack of cleanliness was ap... more
Stayed the night and other than the super helpful and kind young man at check-in, this place was disappointing. The room appeared clean, but once the lights were all on, the lack of cleanliness was apparent. Table tops were sticky with a few areas that lint were stuck to, which then made me question the rest of the room’s cleanliness. It was apparent that the walls hadn’t been wiped down recently as there were drips behind the trash cans. The hotel certainly didn’t live up to my Best Western experiences from the past. less
Steve s, General Manager at Best Western Lee's Motor Inn, responded to this review
Good Morning,
We would first like to apologize about your experience at our hotel. This is not our standard and would like you to know that we are taking the proper steps to make sure that this does not happen again. COVID-19 took a toll on our housekeeping department and we are in the process of training an almost completely new staff. We appreciate your review as it lets us know the areas that we need to focus on.
Apologies,
Steve Schoenhard