We enjoyed our stay, it was quirky
02/06/2018 Jeff C, Stoneham, Massachusetts, United States
I will first say that this is a very nice clean and comfortable well located hotel and by all means stay and enjoy. It is run more like a guest room in someone’s home. Breakfast is not included, and ... more
I will first say that this is a very nice clean and comfortable well located hotel and by all means stay and enjoy. It is run more like a guest room in someone’s home. Breakfast is not included, and they require a head count. It is the same breakfast buffet served everywhere we stayed in France. They don’t really have a cafe but you MUST let them know in advance if you wish them to prepare a limited (pizza or lasagne ) menu. The parking gate closes at 11pm. the lift does as well ( for sound sake which is quite welcome) The small cups are “only for espresso”. The door to the backyard is only open at certain times in the late after noon and evening. There are cushions for the lawn furniture but not all of them are put out. Perhaps you need to ask.
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Leonard V, Réceptionniste at Best Western Le Vinci Loire Valley, responded to this review
Dear Jeff,
We thank you very much for your feedback. It was a pleasure to have you here !
I am happy that you enjoyed your stay but I would like to clarify a few things that were maybe not explained well during your stay :
First of all, we require a head count for breakfast because we need to call the bakery each night for the bread order. Because of that, it is better for us to know in advance how many guests will have breakfast in the morning. Of course we also understand when our guests aren't sure in the evening about breakfast, and we always welcome last minute changes :)
We do have a restaurant which is open from Monday to Tursday. Pizza and Lasagna are "extras", which can also be served over the week-ends, when the restaurant itself is closed.
The parking gate closes at 11pm but as explained, you can open it with your card.
The lift never closes; we only ask people who can, to use the stairs after 11pm, in order to make it more comfortable for everyone.
Concerning the door to the backyard and terrace, it's normally open all day but it is true that during the time you were there, we had a very changing weather with rain and sometimes storms, so it has happened that this door has remained closed and the pillows not out as well.
As for the amenities, you can always ask reception if you need something extra that we didn't think about while we prepared your room.
I am glad that you enjoyed your stay here and hope that you had a safe trip back home!
We will be happy to see you here another time.
Laura / Réception