Best Western Le Renoir

There was no designated parking facility at the hotel and we had to park outside on the street which was not always straight forward as you are dependant on a space being available. Breakfast was basic and there was not enough fruit. I was a bit shocked to see mini pain-aux-chocolat instead of normal sized pain-aux-chocolat. There was no minibar. My partner and I paid €350 for 3 nights which was very expensive considering the level of service and facilities. The pool was closed which was one of the main reasons why I wanted to visit the hotel. The bed was uncomfortable and bow shaped. There were no usb facilities on the bed side table for my phone. The fan extractor in the toilet didn’t work and the room filled up with steam very quickly. The selection of channels on the tv was basic. less

Good Hotel right in the centre, helpful staff who assisted us with check in. This was a last minute booking direct and l can't complain. Clean rooms, good bed, close to restaurants and bars. Reasonable rates. less

Good Hotel with clean rooms and a pool. Really near the old city so easy walking distance. Off road parking around streets near by.Staff are friendly and cutious. The front desk staff all spook English also. less

We selected BW Le Renoir for the same reason I’m sure most guests did, for the location, location, location. It’s less than 5 minute walk to the center, and although they do not provide private parking, there are plenty of free space on the streets available. However, the hotel and the room are terribly outdated and badly in need of renovation, not to mention their carpets can use serious steam cleaning. Although we did not expect the hotel to be in tip top shape, it was sub par even by other BW property standards. The staff at the reception was friendly and courteous, but the ladies who work in the dining area seemed as if it was the last place they wanted to be. Also, although the selection for breakfast was good, the offering was inconsistent, as we were told the first morning that the Express option included all the pastries, coffee and fruit, but then, the second morning that we were allowed to get only 1 of each. The change in the offering from one day to the next was dubious, and instead of changing the policy every morning, the hotel should clearly state and explain the breakfast options upon check in. less

It was a fine accommodation for our road scholars group. However, the staff and management was so rigid that they would not permit any of us to bring cheese and bread into any common area of the hotel to enjoy including outside near the pool or in the lobby or in the breakfast room. They would not give us a spoon or a knife or a flight. Our tour director ask them to reconsider and they absolutely refused. less