I was a bit apprehensive about booking given the 2.5 star rating. After my stay, I really don't understand that rating at all. This hotel is right off of the interstate and 3 blocks from Hwy 30 in Wyoming. The staff was very nice, the entire building was very clean (I thought it was a 2 yr old facility, but in fact it's about 10 yrs old). Our double room has a mini-fridge and microwave, and the wifi had plenty of bandwidth for everyone using it. I'm generally not a fan of the under the window heating/cooling units in most hotels, but this one ran quietly and kept the room at a steady temperature.
Breakfast was nothing out of the ordinary, but had the usual cereal, bagels, hot scrambled eggs, sausage links, make your own waffles, coffee/juice, and fruit plus yogurt options. All of the food was fresh and good, and everything was well stocked and again, very clean.
The kids went to the pool on one of our 2 nights and thought the water was a good temperature, and the hot tub was nice.
I noted 2 things (very very minor items) that weren't quite right at this hotel. First, our shower head made a really odd whistling noise on and off while showering. It sounded like a tea kettle. Then it would go away, but would come back a few minutes later. It didn't seem to effect the water temp or pressure, so it wasn't a big deal, just odd. The second thing is more of a Summer maintenance item. When the weather dries up, add some gutter caulk to the corners and seams in the gutters of the front door portico. Every joint leaked, dripping water on people and cars, and making an icy mess when the temperature dropped.
Beyond those 2 very minor items, this is a really nice place. It's not in the center of town, but Laramie isn't that big, so you are never more than 10-15 min from anything. I would absolutely stay there again. less
Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
We appreciate you taking the time to leave feedback. We were pretty surprised by some recent negative reviews as well. We also appreciate the notes on the room. We can certainly take a look at the tea-kettle shower head and see what's going on there. I'll also make a note of your suggestion for the gutters.
If there's anything else we can do to make your next stay even better, don't hesitate to let us know.