Best Western Laramie Inn & Suites

Fair hotel room. Nothing special. The lighting in the rooms was not particularly bright. Near truck stops. If you're just passing through it's good for freeway access. We would have preferred to be closer to the college or the town so we could easily walk around and explore. less

On a recent visit to this hotel I was quite disappointed in the breakfast. I have stayed here before and everything was fine. This time an hour after breakfast started the food in the chaffing dishes was lukewarm to cold. I’m hoping it was just a one time thing as I like this hotel. There was no way they could have passed a health inspection the morning I was there. Disappointing. less

Loved this place! We stayed in a suite and had to use the pull out couch. I’m sure that could have been more comfortable but was fine for the kids. Our room was so clean and it had a great breakfast. I could not have ask for a better stay. less

When we arrived they could not honor our requests because they said there were no request on our reservation. We check that out with Corporate and they assured us all reservation had the note. Anyway, we asked for an upgrade and was put on the third floor. For one night it was adequate and comfortable. The staff was not impressive very business only. less

This was a last minute stop for us crossing the US after picking up our puppy. BW is notorious for putting all persons with pets in soiled roomsand this time was no exception. We specifically called out in our reservation NOT to be placed in a pet stained room. We arrived the BW was booked to capacity and the front desk late night checkin was very helpful and nice. We arrived at the room and it smelled funny but we first thought it was food from next door. We took our puppy out for last toileting and came back to the same smell. (Our puppy never had an accident in the room). After searching we discovered a very, very large spot of cold of animal pee from the previous occupant. Behind the closed door. The cleaning staff had to have smelled it, but did nothing. Our feet were also black from walking barefoot on the carpet. When we told the front desk they argued the room had just had the carpet cleaned on 7/23/19, and it was impossible. IWe suggested he himself go in and inspect all th towels we used to clean up the mess in the room with copious amounts of very dark yellow pee and the towels we used to clean our feet. He said he didn't need to because the room was clean. Wow! CALL YOUR CUSTOMERS LIARS OR JUST NOT CARE. We are long standing members of BW, but not any more! less