Best Western Lapeer Inn

770 West Street, Lapeer, Michigan, 48446-3065, United States
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Best Western Lapeer Inn

Welcome to Lapeers premier hotel, the Best Western Lapeer Inn. Located 20 minutes east of Flint, 45 minutes west of Sarnia, Ontario Canada and 25 minutes north of Auburn Hills. Also located 30 minutes north of the The Palace of Auburn Hills entertain show more

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
770 West Street, Lapeer, Michigan, 48446-3065, United States

Reviews of Best Western Lapeer Inn

Traveller Overview:
4.0 Rating: 379 reviews
Excellent 49%
Very Good 29%
Average 9%
Poor 7%
Terrible 4%
Rating

Joseph V, wrote review 19/07/2021

Overpriced Property

Hotel is overpriced. Tv service is generally not working. Internet rarely worked. If you are not in need of Tv or internet then this property may be for you. Does have decent indoor pool and sauna... more

Rating

maxy102021, wrote review 16/07/2021

Needs help

Very nice older motel. Good value, however it lacks a good cleaning staff. The floors were dirty and trash laid under anything it could hide under. Could easily get a higher rating if it was cleaned u... more

Rating

donnarinni, wrote review 28/06/2021

Wrong room type

I asked for a jacuzzi room with a balcony when I booked online. This hotel has no balcony rooms. We were given a king room, no jacuzzi. Nobody offered to make it right, even when I asked about upgr... more

Owner Response
Best Western, Guest Services / Front Office at Best Western Lapeer Inn, responded to this review
Dear donnarinni: We apologize for you not getting a room that you wished for due misunderstanding caused by online booking. At Best Western Lapeer we have many room types to choose from including one with hot tub or with jacuzzi tub. Our associate was not able to offer it to you as those room types were booked during the time of your stay. We would appreciate you please call us prior to your arrival next time so we can make sure to get you a room of your preference. We would be happy to have you here again if you happen to be in the area.
Rating

ndmaxwell, wrote review 07/06/2021

adequate

needs attention to amenities I know with the pandemic there are limited dollars to spend. When I notified the front desk that the room clock was off by 1/2 hour and could not be reset. Th front des... more

Owner Response
Best Western, Guest Services / Front Office at Best Western Lapeer Inn, responded to this review
Dear ndmaxwell: We are so sorry to hear that your request was not fulfilled and apologize for the inconvenience caused. We will make sure to have all our associates be acquainted with inventory of amenities and extras that we have for back up at the hotel. Please give us another chance to serve you better if you happen to be in the area.
Rating

Resort64849229519, wrote review 17/05/2021

Stay at Best Western, Lapeer, MI

Overall OK, sometimes receptionist was nice, other times seemed putout. Entrance we were asked to use was broken, had to walk to a different entrance. 4 girls in room, we kept having to ask for TP as... more

Owner Response
Best Western, Guest Services / Front Office at Best Western Lapeer Inn, responded to this review
Dear guest: Thank you for your feed back and we are not happy to hear about your experience during your stay. Entrance door having technical issues have been fixed and we have started ordering better size and branded TPs. We look forward to have you back and stay at Best Western Lapeer MI, if you happen to be in the area again.