Best Western Lapeer Inn

Great Hotel. Great Location. Average Priced. POOR on recognizing Rewards Members and offering them either a bag or extra points. Security cameras everywhere, and looks like remodeling is going on!!!!! less

Room 1 smelled very strongly of cleaner and pet, after I had just been asked to sign a form acknowledging no pets and no smoking. Requested a room that smelled fresher. Hallway smelled very strongly of cigarette smoke. Room also smelled a bit off. Floor could use vaccuuming. At this point we were really too tired to switch motels or ask to see another room. Blankets are thin, but heating does work well. Pool area was noisy and crowded, towels, inconveniently were not supplied in area but apparently needed to be requested at front desk. Fitness room was very warm (?) with 3 dirty towels thrown on floor. Was not offered wi-fi code, however, when used, wi-fi was very very slow. Next time I will try Holiday Inn Express for $20 less. I do not feel this room is good value for a BW, and for a motel room in this area. Was at Southfield's BW around 2 weeks ago, which, in contrast to this, was pristinely clean, well appointed and with a regular comforter. (ok, only small complaint there was no tub and low-flow shower which was difficult to wash hair with). less

Customer service was great. Rooms were clean. Breakfast had a good selection. Hotel is close to every thing. Room and hall smelled of smoke the whole time we were here. Rooms and the rest of hotel is like an OVEN had to turn on the air conditioner every day. We were here in the middle of winter. No place to hang up wet things in room after going to pool. So by the second day the bath room was completely wet. THERE IS NO ELEVATOR IN THIS PLACE!!!!! Could not get the window open pretty sure this could be a problem if there was a fire and can't get out of the room. less

This is our second stay at this hotel. Friendly staff, clean hotel and rooms, but could not get the temperature adjusted....our room was a sauna. The other couple we were with had the comments. Will need to stay there again this summer, hopefully temperature will be adjusted. less

I stayed at the Best Western Lapeer Inn from Jan 4-6, 2018 and had an excellent experience. The staff is extremely pleasant and helpful, from the front desk, the maids and the breakfast room attendant Pam. The accommodations are very good, the breakfast is wonderful, the workout room well-appointed, the pool, whirlpool, game room and gathering room by the pool are first class. I cannot say enough good things about this Best Western and I will not stay anywhere else when I visit Lapeer, MI. Well done BW! less