Best Western Lapeer Inn

Top notch comfort and cleanliness, professional employees, along with all of the amenities of home. Such as a hot breakfast, refrigerator, microwave, hair dryer, and iron are what makes them our preferred place to stay ... Our home away from home! Thank you! :) less

This hotel is great, they always try to go out of their way to make your stay better. It is close to meijer for easy shopping if needed and there is even a food place all around it. The hot tub is a big bonus. less

Really questioning whether the reviews are legitimate on here or if they are fake. I had high hopes for this place based on the reviews I saw but it fell way short! Rooms were 106$ when I first looked and when we got a room it was over 125$. I asked about getting it at the cheaper rate ( same day booking) and was told no. Husband went to check in and he said the woman at the front desk acted as if she had no idea what she was doing and it was a complete cluster. He came to the car to get us ( and luggage) he mentioned that they didn't indicate which entrance was best (closest to our room) so we decided on main entrance... Not even 5 min after he checked in he got a call from the front desk saying they forgot to have him sign all the paperwork to even rent a room. We come in with all our bags on a luggage cart, plus a 3 year old and infant... All to be told there is no elevator. Which would have been nice to know... The stairs were awful! Dingy, narrow and super steep. Get to the room open the door and it's stuffy and reeks of smoke despite being non smoking rooms. I debated going to the front desk and complaining because it was that bad. Room was dated and deteriorating. Cracks, patched plaster etc. The shower rod looked as if it could fall from the wall any moment, shower curtain was dated and yellow. No overhead lighting in the room. cleaning was not great... As we found stale Cheetos on the floor by the night stand. There was a greasy smear on the headboard of one bed... That looked as if someone had wiped their dirty hand back and forth acrossed it 🤮 the fridge had nothing in it and was running very loud. Almost disruptive to trying to sleep. Only positive was the fact that there was plenty of pillows and the bed was comfortable. That and overall it was conveniently located to the party we we're attending. The pool... Overall pretty nice but in a few spots I found my feet rubbing across piles of loose grainy material as if the floor was deteriorating. The water seemed to have a "saltiness" about it. And the wall tiles were spotted in black spots amongst the grout... I'm pretty sure it was black mold 😳 Waterfall was a cool feature. Hot tub... Was lukewarm at best. The shower in our room was hotter. The food. Coffee was very good. Danishes were dry and probably stale or left in a freezer far too long. Sausage was good but a little dry. No problem with the bagels. Lastly, check out is at noon, 12pm noon... At 11:05am my husband carried out half our bags to the car and tried to come back... Yes tried. The room keys had been disabled and he had to walk all the way around the hotel to get in and I had to let him into our room. What is with that? If we hadn't been in significant need for a room I don't think I'd pay this much for this poor of quality again. It was our first time staying in lapeer and I wasn't impressed. I'd try the Holiday Inn next time instead. less

Only stayed one night but would have enjoyed staying a week! Very clean, comfortable bed, hot shower! Very nice employees! Great location, easy walk to restaurants and shopping. Great breakfast! What more do you need?! less

When we checked in we were informed there was no heat in the pool room. The only reason we picked this hotel.is because of the pool. We weren't offered any compensation, we were basically told sorry about your luck. The hotel is also under construction which was not disclosed when we booked. less