Best Western Laos Mar Hotel & Suites

This is not friendly for a family stay. Let me tell you the pros and cons about here. The images seem photoshopped so the overall infrastructure of the place isn’t all that magnificent. You can tell whoever took the photos took it from angles to make it seem appealing similar to the burger images you seen in the drive through and receive a awful looking burger. However, my point is this place is only worth for a budget and to easily drive to the beach. The food is very typical. The WiFi shouldn’t be labeled because it doesn’t work well for all guest rooms. The pool is clean however if you get unlucky you might end up with unpleasant adults who hog up the jacuzzi and don’t have common courtesy to leave for someone else to take a use. This isn’t a relaxing or pleasant place, this is not the best western stay. The staff can be very ignoble dolts. No elevators for the third and second floor which is worth to spend more for a resort if one of your family member needs an elevator. Overall I would only recommend this spot if you don’t care much about accommidities. I would just recommend this place for young adults looking for a cheap get away or families who don’t expect much of the place. So don’t expect the best out of the food or WiFi or what they advertise. less

One when I got there I was surprised with an extra $80 charge because my children were over the age of 12 which I had already specified on the app and I was not asvised of this charge.Two I had paid extra for an ocean view room and when I got there to my surprise there was no such rooms available and they claimed my selection was not specified in my reservation.Three beds are rock hard solid.Four hot tub was always cold.Five the complimentary breakfast was horrible.Six walk to the beach is very far. I usually stay at the condo/resorts, this time I tried a cheap little get away but after this stay I will never try something like it again the only reason why we did not leave to another hotel was that 98% of Puerto Penasco was sold out.Dont stay here it's best to pay a little bit more and enjoy your stay,after their hidden fees you end up paying the same as if you would have stayed at a nicer place.DONT STAY less

My expectation of best western are already low but this was really disappointing. Super dirty, loud, rundown, many items broken, displeasing breakfast options. I’m sorry but I don’t recommend it. Also way overpriced for what is barely better than a motel and in mx at that less

I booked 2 rooms for three nights and my reservations were paid in full in advance. We could not make it in time to check in for the first night but got there the following day. When I showed the receptionist my reservation, she told me that it was cancel and that they could not refund me for the 2 nights and 2 rooms that were outstanding. I felt very dissaponted and upset, I got no service and no money back. These people are scammers and thieves. They did not make an effort to help me, they stole my money and did not show any compassion. I will never stay at this hotel and I will tell all my friends and family not to stay there either. They took my money and ruined my vacation! less

I spent 3 nights in this hotel, alone, and I came to do sightseeing. +: nice swimming pool, free coffee in the room, free parking space -: a lot of noise: there is a bar in the hotel and they were playing very loud music until 1am on Friday, when I arrived. Then the other guests put a loudspeaker in the swimming pool with full volume during the better part of the afternoon, and others at night. unfriendly staff: I asked to change rooms to be on the side of the building not facing the bar, but there was apparently no available room (I've barely seen 10 people and half as many cars in the hotel...) and when I asked how I was supposed to sleep, the receptionist said: "well, it's a bar, there is nothing we can do" and hung up. Also, they ask you to wear a yellow wristband at all time and scowl you when you don't. Supposedly it's to prevent people to enter the hotel, but I'm guessing if someone really wants to come in, he can find a yellow paper wristband somewhere else... No safe in the room, you have to leave your things at the reception... No fridge either; the plumbery seems to either have been done by a poorly skilled apprentice or to be a few decades old My room smelled as if a dead animal had been in there for several days (before I even entered) Breakfast from 7am to 9am (a bit narrow range). Tried to enter at 9.02, impossible. less