Best Western Laos Mar Hotel & Suites

I spent 3 nights in this hotel, alone, and I came to do sightseeing. +: nice swimming pool, free coffee in the room, free parking space -: a lot of noise: there is a bar in the hotel and they were playing very loud music until 1am on Friday, when I arrived. Then the other guests put a loudspeaker in the swimming pool with full volume during the better part of the afternoon, and others at night. unfriendly staff: I asked to change rooms to be on the side of the building not facing the bar, but there was apparently no available room (I've barely seen 10 people and half as many cars in the hotel...) and when I asked how I was supposed to sleep, the receptionist said: "well, it's a bar, there is nothing we can do" and hung up. Also, they ask you to wear a yellow wristband at all time and scowl you when you don't. Supposedly it's to prevent people to enter the hotel, but I'm guessing if someone really wants to come in, he can find a yellow paper wristband somewhere else... No safe in the room, you have to leave your things at the reception... No fridge either; the plumbery seems to either have been done by a poorly skilled apprentice or to be a few decades old My room smelled as if a dead animal had been in there for several days (before I even entered) Breakfast from 7am to 9am (a bit narrow range). Tried to enter at 9.02, impossible. less

The staff at the front desk were very good, other than that it is not good at all!!! No refrigerators in the room and no ice machines. We were hoping to have some relaxing time in the hot tub but the same two men on their honeymoon did not leave for over 6 hours and brought their cooler and party with them. Felt sorry for any families hoping to have some time by the pool as the party got louder and more obnoxious. No security to shut them down or lay any rules. Would not visit this Best Western again. less

DO NOT STAY HERE. pay the extra money to stay at a resort. not worth not having ur own privacy. The security is complete sh*t. They have security falling asleep at the gate. The rooms have no refrigerator. If you’re looking to stay at a good hotel its not here, look else where. less

The hotel is pretty but isolated. The walls are very thin so we could hear the people in the other room snore. We a nice view of the beach and it's close to walking. However, we were not comfortable walking at night in the place. The bar was nice and has live music. They try to have a nice breakfast but unfortunately have eggs with hot dog sausage every morning. The hallways have a strong smell of disinfectants all the time. less

Maybe it was because our visit was off season but we were terribly disappointed. Moved from oceanview room due to uncomfortable beds, loud neighbors, and a phone that didn't work - which is a bit scary when someone is banging on your downstairs neighbor's door in the wee hours and you can't reach the front desk on the first couple tries. The beds in the next room were more comfortable but the heater was erratic and when we called the front desk for an extra blanket (hold your judgment, Rocky Point in December gets cold for an Arizona girl!), we were told all the extra blankets were either out or in a locked housekeeping closet! The guy who checked us in was fluent in English and a little charming but he flaked on us - agreeing to check on excursions and make a dinner reservation but never got back to us on the fun and the restaurant had no record of our reservation. less