Best Western Lansdowne Hotel

I was glad to return to the Lansdowne for the Christmas and New Year celebrations. The attention to detail was remarkable and the many guests obviously enjoyed every moment, The quality of the food and entertainment was exceptional, as was the wine list. The staff, as usual excelled themselves. Mr Lewis and the other proprietor welcomed guests personally on Christmas Eve and there was champagne on New Year's Eve. I strongly recommend booking early for this even this coming year. A special thanks to all the staff who worked so hard for the guests over this period. less

Had a lovely one night stay with my husband, the room was beautifully decorated and very spacious and lovely sea view. dinner and breakfast were very good. Only 10 min walk from town centre. Was not expecting our room to be so nice so very pleasantly surprised less

I stayed at the Lansdowne for the weekend. When I arrived Rosie on reception recognised me from previous stays and had my check in papers on the desk before I had reached reception.  Helen from the Bar recognised me as soon as I walked in and said oh hello Mr W.  The hotel is right on the front. The hotel was so clean everywhere. The room that I had was massive, there was a bath AND a walk in shower.   I am afraid that I did have a few problems this weekend.  In previous reviews I have had to have a moan about the water pressure being a joke. This time, I cannot comment on the pressure as the water was absolutely freezing, even after I Iet it run to get warm.  The alarm clock in the room was still set at British Summer Time (the clocks changed in October). When I come back down I have to leave the Hotel at 5:00am. I mentioned  I mentioned these issues to reception and they were not rectified.  Another thing was that when I come  As I was meeting a friend at the Hotel I requested if I could reserve the table in our favorite snug for me to see her.  This also was not done. (If this was the only thing I would not have mentioned it).  When I was down last time they were doing a refurb of the Lounges.  (see piccies).  Having said all that I will definitely be back at the Lansdowne again.  less

Booked a one night’s stay following a function nearby. As usual warm reception from the front desk, nice clean and warm room, all the reasons why I return to this hotel every time I need a bed and break away from my home. less

Decided to get a couple of nights away and had a perfect time. Both myself and my assistance dog were made incredibly welcome and at no point was I uncomfortable at having travelled alone. The staff on arrival were polite and smiling. I was upgraded to a sea view room too free of charge! There is lift access to all floors which is good as I was on the third floor! The room and bathroom were spotless, spacious and warm and I the towels were plentiful and of great quality. There was even a welcome pack for Betsy of poop bags, a bonio and food and water bowls for her along with full info as to where she was allowed within the hotel written in a charming humourous manner. Breakfast was served to me in the bar area so that I could enjoy it with my dog. The waitress was jolly and nothing was too much trouble. The food was delicious! The entire hotel is stunning, huge in size and yet immaculate. I never saw any mess but it had that homely feel and there were even dog beds dotted about. I will without doubt come back, not just because it is in an ideal location but because it has to be one of the best hotels I have come across, which is saying something as I'm a manager of a hotel myself! less