Best Western Lansdowne Hotel

Food very good but practically the same menu for lunch & dinner every day, more choice needed. Very disappointed & disgusted actually to be told by the very lovely & professional staff that the 10% service charge is KEPT BY THE HOTEL when included on Card payments - Service charge is for Staff! Some rooms have been renovated and are beautiful, beds very comfortable. Lots of lovely rooms & places to sit on the ground floor with great views. Jesus the night porter was very chatty, friendly & helpful. Would definitely like to go back but like to see more choice on the menu less

My daughters, baby granddaughter and I have just returned from a very pleasant, relaxing break at The Lansdowne Hotel. The seafront location is lovely. Our family room was very spacious and a cot was provided for the baby, who slept very well indeed in an unfamiliar environment! We loved the spacious lounge area which overlooks the seafront ; very nice for evening drinks. We had breakfast on our first morning. Although only a 7.00 slot was available, we enjoyed the selection provided - both cooked and continental. The only issue we had was the fact that the bins in our room were not emptied; this definitely should be done daily, Also, we had to ask for lavatory paper-again, something which should be checked on a daily basis. All in all, we did enjoy our stay, and the fact that the hotel is so family friendly is a definite bonus. less

This is a lovely hotel, tastefully decorated with a choice of comfortable lounges to relax in. The bar and restaurant staff are extremely helpful, very attentive nothing was too much trouble. Our bedroom on the third floor was disappointing, it was extremely hot with no air conditioning and overlooked a back yard where staff were working. We were also unable to book for breakfast on our first night and were told it was unavailable to us as we had booked room only. There was no flexibility here which was a shame. Let’s hope these issues are resolved for others. less

Excellent customer service. Restaurant member Flavin was the best. Humorous as well as having a good product knowledge. Hotel opp beach so in easy walking distance. Street parking reduced for hotel guests. Rooms comfy with usual amenities less

Inflexible about breakfasts, asking for mask wearing post freedom day. Needs to lead by example if we are to ever be released from this covid nightmare. Receptionists are miserable. But great location, good rooms, excellent food in restaurant. Would definitely return once they act more in line with other hotels in relaxing restrictions post freedom day. less