Best Western Lanai Garden Inn & Suites

1575 Tully Road, San Jose, California, 95122-2459, United States
based on 297 reviews Trip Advisor Logo
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Best Western Lanai Garden Inn & Suites

Experience Northern California from this comfortable and convenient San Jose hotel, located just minutes from popular attractions like HP Pavilion and the Winchester Mystery House.

Located just off Highway 101, the Best Western Lanai Garden show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Lanai Garden Inn & Suites

Traveller Overview:
4.0 Rating: 297 reviews
Excellent 35%
Very Good 32%
Average 20%
Poor 7%
Terrible 4%
Rating

948farrellr, wrote review 28/02/2020

Helpful staff makes stay enjoyable

Outstanding service by Tuan and his staff. They made our stay real easy. Breakfast was warm and the rooms were clean. Great location by our work, check in was easy and check out was as well. I would h... more

Owner Response
lanaigarden, Manager at Best Western Lanai Garden Inn & Suites, responded to this review
Thank you so much for taking the time to write your review. We are beyond pleased to have read that your stay met your expectations. Just as you mentioned, our front desk thrived to provide the best service. Our housekeeper also do a very good job keeping the room clean. Thank you again for your review. We look forward to your future reservations.
Rating

Mary K, wrote review 14/02/2020

Decent but nothing outstanding

Following GPS will put you in the wrong place to find the driveway. The drive isn't on Tully Rd even though the address is. Room was clean and staff was helpful. The door made a very loud creaking sou... more

Owner Response
lanaigarden, Manager at Best Western Lanai Garden Inn & Suites, responded to this review
Thank you for taking the time to give us your feedback. We are pleased that you enjoyed your experience for the most part. We hope that you will continue to choose us as your destination in the Silicon Valley.
Rating

552doraa, wrote review 27/12/2019

My visit

Good I really liked the service and the room was clean when I got there and I like the service of the house keeping the food was really good and I enjoyed my visit there and know I can keep in mind ne... more

Owner Response
lanaigarden, Manager at Best Western Lanai Garden Inn & Suites, responded to this review
Thank you so much for taking the time to write your review. We are beyond pleased to have read that your stay met your expectations. Just as you mentioned, our front desk thrived to provide the best service. Our housekeeper also do a very good job keeping the room clean. Thank you again for your review. We look forward to your future reservations.
Rating

CentralCalGal, wrote review 27/12/2019

Clean Room

We stayed 2 nights. Very friendly staff and housekeeping. The bed was super comfortable. The heater in the room was so noisy we had to keep it off to sleep but that was not a problem. All hotels seem ... more

Owner Response
lanaigarden, Manager at Best Western Lanai Garden Inn & Suites, responded to this review
Thank you for taking the time to write this review regarding your recent stay with us. We offer 24hr cappuccino machine in the breakfast center that makes great coffee. I apologize that you did not like the coffee in the room. Your concern about the noise from heater have been addressed to our engineering department. It is always so helpful to know what we did right and what things that we can improve on. I am glad that you found the staff to be friendly and helpful. Your comment will be shared with our staff. We thank you again for your time. We hope to see you again soon.
Rating

Deuced169, wrote review 06/12/2019

Adequate

Tough to compare. Room was fine. You have to consider the area when you determine price for value. Compared to many other Geo’s I travel to, this was expensive for what you get. For Silicon Va... more

Owner Response
lanaigarden, Manager at Best Western Lanai Garden Inn & Suites, responded to this review
Thank you for choosing when you are in the area Deuced169. Please come and visit us again!