Best Western Lamphey Court Hotel & Spa

Lamphey, Pembroke, Pembrokeshire, SA71 5NT, Wales
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Best Western Lamphey Court Hotel & Spa

Best Western Lamphey Court Hotel and Spa.

Following the recent announcement from the Welsh Minister we would like to reassure all of our upcoming reservations of the following :-

Our Restaurant will remain open to hotel residents as usual up to 10pm however we will not be able t
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Coach House Rooms and Family Room are in an Annex building.
Pets £10 per dog per night, please call hotel for availability prior to booking. Coach-house rooms only, pets only permitted in guest room and not public areas.
Bars, Free WIFI, Gym, Indoor Pool, Pets Allowed, Restaurants, Spa Pool, Tennis, No Lift
There is free parking available onsite.
Pets accepted
£10 per dog per night, please call in advance
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 10:30
Lamphey, Pembroke, Pembrokeshire, SA71 5NT, Wales
What 3 Words: jumped.rejoin.canal

Restaurants & Bars

Wherever you choose to dine in the hotel you'll find imaginative menus prepared from the very best seasonal ingredients. Locally and regionally sourced produce means you'll savour every bite, whether its the best of lobster from the nearby Freshwater Bay, the salmon from the River Teifi or the tender lamb from Pembrokeshire's verdant Preseli Hills.

  • Georgian Restaurant
  • Conservatory Restaurant
  • Lounge Bar

Georgian Restaurant

For an outstanding formal dining experience try our Georgian restaurant, reputed to be one of the highest quality places to eat in Pembroke. Our restaurant boasts a fine dcor and equally outstanding menu, with dishes famed for their aromatic and refreshing flavours.

Opening hours
Weekend times may vary

Conservatory Restaurant

The hotels Conservatory restaurant is open all day for teas and coffees, as well as mouth-watering lunches. This restaurant near Pembroke provides stunning views across the Pembrokeshire countryside in lovely al fresco surroundings.

Opening hours
Weekend times may vary

Lounge Bar

Our lounge bar serves fine wines and local ales, as well as mouth-watering mixers and exotically named beverages. The bar is a popular spot to enjoy an after dinner drink in traditional surroundings, so make yourself at home in one of our cosy leather arm chairs by the fire.

Opening hours
11:00-23:00
Weekend times may vary

Weddings

The Best Western Lamphey Courts classical entrance is an idyllic backdrop for your big day (and precious wedding photos), with our experienced and highly professional team on hand to ensure everything runs as it should. We take pride in providing a service that's tailor-made for you, with our planners working at your side every step of the way. We are fully licensed for civil weddings.

We pride ourselves on providing the complete package from floral and table decorations, to wedding cards, dress and car hire, and even the printing of menus and invitation cards.

  • Wedding Service & Reception Venue
  • Catering
  • Registrar

For any enquiries please call Emma on 01646 672273

Wedding service and reception venue

The hotel is licensed for civil wedding and partnership ceremonies and we only cater for one celebration in a day here, so you can be assured of personal and fully-dedicated service.

Catering

We can help turn your dream day into reality. We have a number of wedding reception packages with mouth-watering menus developed by our creative and experienced chef brigade. Your day is special and so we aim to help you create an occasion that is as individual as possible, whether you are organising a small intimate ceremony or larger lavish occasion.

Registrar

Registry office:
Pembrokeshire County Council
The Register Office, Tower Hill
01437 775176

Golf

Whether you’re dedicating your full getaway to the green or just want to sneak in a few holes in between sightseeing, we’ve got you covered. Just don’t forget to pack your lucky club…

Tenby Golf Course

8.00 miles away in Tenby

Course type

18 hole

Location

Off Site

Holes

0

Par

Distance

0 Yards

Handicap

No handicap required

Prices

Spa & Leisure facilities

Standing as a total sensory retreat in the heart of the Pembrokeshire countryside, the spa at Best Western Lamphey Court Hotel is an outstanding and comprehensive facility. We offer an unrivalled experience to visitors, alongside a wide range of treatments and therapies to bring you towards a state of total rejuvenation.

  • Spa Facilities
  • Treatments

Spa Facilities

A range of therapies are available, all of which have been carefully selected for product integrity, therapeutic principles and the results they provide. These include Elemis, Elemis BIOTEC and OPI Nails. Care has also been taken to select highly trained therapists who only use the most effective skin care brands, with treatments designed for maximum benefit, delivered within a climate of expertise and well-being.

  • No. of treatment rooms: 3
  • Children Swim times are between 3-5pm in the spa.

Opening Times

Monday - Friday: 07:00 - 21:00
Saturday - Sunday: 08:00 - 20:00

Treatments

We offer a range of treatments to make your me time more memorable. From head to toe, we'll take care of you in style:

Health & Beauty
From £12.00 / Treatment
Massage
From £35.00 / Treatment
Mind & Body
From £35.00 / Treatment
Health & Beauty
From £12.00 / Treatment
DYNAMIC RESURFACING PRECISION
55 mins
From£60.00
Facial
25 mins
From£35.00
Manicure
25 mins
From£25.00
Pedicure
25 mins
From£25.00
PEPTIDE 24/7
25 mins
From£35.00
PRO COLLAGEN AGE DEFY
60 mins
From£60.00
PRO-DEFINITION LIFT & CONTOUR
55 mins
From£60.00
Tea Time Me Time
25 mins
From£55.00
The Bespoke Spa
240 mins
From£35.00
The Revive Spa
25 mins
From£65.00
The Spa Retreat
55 mins
From£85.00
Waxing
25 mins
From£12.00
Massages
From £35.00 / Treatment
Back, Neck Shoulder Massage
25 mins
From£40.00
Deep Tissue Muscle Massage
25 mins
From£40.00
Foot Scrub and Massage
25 mins
From£40.00
Head Massage
25 mins
From£35.00
Hot Stones Massage
25 mins
From£40.00
Pregnancy Massage
25 mins
From£40.00
Swedish Massage
55 mins
From£60.00
Mind & Body
From £35.00 / Treatment
Reflexology
25 mins
From£35.00

Make the most of our leisure facilities and enjoy some down time

Swimming Pool & Gym

Meetings & Events

At Best Western Lamphey Court you'll find a dedicated team of staff with great catering experience, for a wide range of corporate and business clients. The hotels superb location, alongside it's grand...

For any enquiries please contact events on 0844 387 62 40

At Best Western Lamphey Court you'll find a dedicated team of staff with great catering experience, for a wide range of corporate and business clients. The hotels superb location, alongside it's grandness of size and stature, guarantees seamless conferencing and business meetings of all sizes.

Our team and location will help you get the most from your meeting, as the hotel is perfect for team-building events with outdoor activities such as sailing within easy reach. These can be organised on-site in the spacious grounds as well as via helicopter rides from the hotels helipad.

Alongside this, the Ruby room is ideal for top-level meetings for up to 60 delegates, including confidential presentations and VIP dining.

Available Room Set Ups

  • Banquet
  • Boardroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Ruby Room 80 0 30 30 60

Reviews of Best Western Lamphey Court Hotel & Spa

Traveller Overview:
4.0 Rating: 1327 reviews
Excellent 36%
Very Good 29%
Average 16%
Poor 10%
Terrible 7%
Rating

GlenD120, wrote review 12/06/2021

Recent visit after lockdown

Considering the difficulties Hotels have had with Covid-19 I visited for 2 days just after lockdown, the hotel was immaculate, food great and lovely happy staff. The setting is stunning, so peaceful a... more

Owner Response
Lamphey Court, General Manager at Best Western Lamphey Court Hotel & Spa, responded to this review
Thank you for your lovely review, I am pleased to hear you enjoyed your stay here with us. Myself and the rest of the team look forward to welcoming you back soon. Kind Regards Claire Callaghan
Rating

nicoladY6720GT, wrote review 11/06/2021

Ideal location for visiting South Wales

We stayed 4 nights here & generally it was very good. The hotel looks very imposing & is at the end of a long drive. It has tennis courts, spa & pool but can't comment as didn't use them. There i... more

Owner Response
Lamphey Court, General Manager at Best Western Lamphey Court Hotel & Spa, responded to this review
Thank you for your lovely review and i will pass on your lovely comments to Wayne who will be thrilled! We have recruited a lot of new staff to cope with the demand we are experiencing and i would like to assure you that training is ongoing so thank you for your feedback. We are experiencing unprecedented demand as is hospitality as a whole at present, this combined with social distancing regulations is meaning guests need to plan ahead a little more than what we are used to and i am sorry we could not accommodate you on each night of your stay. I hope this will not deter you from making a future visit and hopefully these restrictions will be lifted very soon. Kind Regards Claire Callaghan
Rating

jpdearden, wrote review 07/06/2021

Not disabled friendly

hotel looks beautiful however that's were it stops. I'm a wheelchair user and there is no access to get in to the hotel from the front, or the bar,restaurant or library. Needs bringing into 21st cen... more

Owner Response
Lamphey Court, General Manager at Best Western Lamphey Court Hotel & Spa, responded to this review
Dear Guest, I am sorry to hear you had trouble accessing certain areas of the hotel and this is something i will definitely be looking to improve in the future. Kind Regards Claire Callaghan
Rating

N4878OMmattc, wrote review 07/06/2021

Dissatisfied as we didn't get any sleep.

From the moment we turned up. We were told that our room should be sorted. We turned up at 4:30pm and were still waiting. We ended up having to go and try and find food as they didn't have a table for... more

Owner Response
Lamphey Court, General Manager at Best Western Lamphey Court Hotel & Spa, responded to this review
I am sorry to hear you are so dissatisfied with your recent stay with us, apologies for the delay in getting back to you however due to the seriousness of some of your claims and given the fact your visit coincided with my days off i have had to investigate this fully with the duty management team that was on duty during your time with us. I can only apologise for the slight delay during check in, we are experiencing unprecedented demand at the moment as is the entire hospitality industry this combined with the extra cleaning regimes in line with our covid policy can cause some delays with our housekeeping team who are working tirelessly to ensure the safety and comfort of our guests throughout their stay. The duty manager attended your room to inspect the bedding but could only see what appeared to be a shadow from the light above but did change the bed for you for peace of mind. Thank you for bringing the maintenance issues to my attention these were addressed and resolved 24 hours after your departure and again i can only apologise for these having not been reported prior to your stay. We are legally obliged to adhere with social distancing regulations and this requires us to mange the flow of guests through our dining rooms and spa areas, due to this it is essential that all meals and spa sessions are pre booked in advance to avoid disappointment and i apologise that on this occasion we were unable to accommodate you. We have a duty manager on duty 24 hours a day and they are contactable from your room by dialing 0 and it is unfortunate that you did not report the issue of noise at the time so that the night manager could have discussed this with the other guests and resolved the situation on the first evening of this occurring. We would always discourage a guest from confronting another guest to avoid an altercation and i believe the duty manager asked you to leave it to her to resolve when you suggested that you would be dealing with the situation yourself as this resulted in an unpleasant confrontation that was witnessed by other families and the duty managers only comment was one that was intended to try and avoid such scenes. I would like to add that i have not received any other complaints with regards to the dogs barking and the night manager was informed of your concerns and did make extra checks throughout the night during the second night of your stay. Once again i apologise for your dissatisfaction and i reiterate that it is unfortunate that you didn't report this in the correct manner as these types of incidents are much easier to resolve in the moment rather than the following morning. If you would like to discuss this matter further please do not hesitate to contact me. Kind Regards Claire Callaghan
Rating

mariamiller4, wrote review 06/06/2021

Ummm

Location was lovely, and views were great. Room was good, but the door card didn’t work once during our stay, so had to keep asking staff to let us in. staff were not accommodating, everything seemed ... more

Owner Response
Lamphey Court, General Manager at Best Western Lamphey Court Hotel & Spa, responded to this review
I am sorry to hear we didn't meet with your expectations on this occasion and i will certainly discuss this with the team. We have dog friendly rooms in our coach houses and guests with dogs are welcome to dine in our marquee, i apologise if thsi was not conveyed to you and again i will discuss this with the team and make sure that going forward this is understood. I hope this will not deter you from visiting us again. Kind regards Claire Callaghan