Best Western Lakewood Inn

122 Arrowhead Boulevard, Hebron, Ohio, 43025-9463, United States
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Best Western Lakewood Inn

Stay at this newly renovated Hebron, Ohio hotel located less than a mile from Newark Industrial Park, four miles from the National Trail Raceway and minutes from Legend Valley and all other Licking County attractions. Best Value in Licking County - C show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Lakewood Inn

Traveller Overview:
4.0 Rating: 206 reviews
Excellent 42%
Very Good 31%
Average 14%
Poor 5%
Terrible 6%
Rating

Connector15306447913, wrote review 12/06/2020

A trip favorite time and again

Evey time we travel to Iowa to see family, we stay at this hotel. Ita always immaculately clean, all staff are friendly. The breakfast is good and Jean, the breakfast lady is wonderful - so friendly... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lakewood Inn, responded to this review
Hi Connector15306447913, Thank you very much for your kind review and for always choosing our hotel. We are delighted that you enjoyed your stay and appreciated our place. Thanks for rewarding our efforts in providing the best service and for the compliment to our friendly staff and breakfast. Thank you for the recommendation and looking forward to welcoming you soon.
Rating

enj0814, wrote review 13/05/2020

GREAT

I really enjoy stay at Best Western and I stay there several time and I'm never disappointed. The hotel is great and the staff is great . I highly recommend Best Western. Great rates that are worth i... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lakewood Inn, responded to this review
enj0814, Thank you for taking the time to let us know how you enjoyed your stay with us! Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. It is great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area!
Rating

PUGLOVE0306, wrote review 03/03/2020

Wonderful experience

We had a great experience. We reserved a jacuzzi room, and it was very relaxing. The entire staff are friendly, helpful, and courteous. Only complaint was some of the breakfast food was not fresh, bu... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lakewood Inn, responded to this review
Hi PUGLOVE0306, Greetings from Best Western Lakewood Inn. Thank you for sharing this heartfelt review of our hospitality and accommodations. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We also appreciate your ideas for improving on our breakfast, and we look forward to serving you again!
Rating

kennysgurl1978, wrote review 02/03/2020

We was cussed out in front of or kids by the manager

During our stay we try to go down to the pool we were stopped at the front door of the pool area by the manager my daughter snuck under the managers arm fell in the pool they would not let us in she w... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lakewood Inn, responded to this review
Dear Valued Guest, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I am so sorry for the misunderstanding and inconvenience that you experienced during your stay, especially in the pool area. While I understand your frustration, I assure you that this mishap was purely unintentional and resulted from a genuine misunderstanding. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through guest feedback.
Rating

jen4325, wrote review 10/02/2020

Love this place!

Anytime we are in this area we stay at this BW. It's so clean and the staff is helpful and friendly. The breakfast is great if you want to eat healthy, but there are lots of goodies, too. Beautiful po... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lakewood Inn, responded to this review
jen4325, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!