Fitness Center Availability
20/02/2019 Bob O, State College, Pennsylvania
The fitness center is only available between the hours of 8-10 a.m. Checked in late at night and did not desire to use the facility. Left in the early morning and the facility was not available. Re... more
The fitness center is only available between the hours of 8-10 a.m. Checked in late at night and did not desire to use the facility. Left in the early morning and the facility was not available. Receptionist said that they were the established hours because the equipment made noise and they didn't want to disturb the residents in the room above the center. Don't know what the guidance is for rooms with young children bouncing, running, and jumping in rooms on the second and above rooms. less
Nerissa M, Guest Relations Manager at Best Western Lakewood Inn, responded to this review
Thank you for sharing a review. I regret to discover that you did not thoroughly enjoy during your most recent stay. I sincerely apologize for this inconvenience especially with the fitness center not being available at that time. Please know that we are working on it and trying to make it available for our guests to use at any time. Thank you for bringing this matter to us and we do hope to serve you again soon so that we may change your opinion at our hotel.