Best Western Lakewood Inn

122 Arrowhead Boulevard, Hebron, Ohio, 43025-9463, United States
based on 217 reviews Trip Advisor Logo
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Best Western Lakewood Inn

Stay at this newly renovated Hebron, Ohio hotel located less than a mile from Newark Industrial Park, four miles from the National Trail Raceway and minutes from Legend Valley and all other Licking County attractions. Best Value in Licking County - C show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
122 Arrowhead Boulevard, Hebron, Ohio, 43025-9463, United States

Reviews of Best Western Lakewood Inn

Traveller Overview:
4.0 Rating: 217 reviews
Excellent 43%
Very Good 29%
Average 13%
Poor 5%
Terrible 7%
Rating

chiefcase2003, wrote review 10/05/2021

Outdated & Overpriced

Not worth the price unless you want to stay in a hotel that hasn’t been updated since the 80’s and smells like musty wet dog. Don’t try to take your kids with you in a King room,as stated by the Conci... more

Owner Response
Guest Relations Manager, Other at Best Western Lakewood Inn, responded to this review
Dear Valued Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It is distressing to hear that you encountered a number of issues during your stay and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.
Rating

heidit662021, wrote review 20/04/2021

Peaceful and relaxing

My stay here at the Best Western was very pleasant. I was just needing a couple days away from everything n I chose the right place, the room was nice. My bed was roomy and comfortable. Breakfast was ... more

Owner Response
Guest Relations Manager, Other at Best Western Lakewood Inn, responded to this review
Hi heidit662021, Greetings from Best Western Lakewood Inn.Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel at home just like the last time!
Rating

dawns04966, wrote review 04/04/2021

Just passing through

Needed a place to stay while driving cross country. Arrived late at night and (thankfully) left early. Cannot speak to the surrounding area however, we may have been better off finding another place t... more

Owner Response
Tina M, Other at Best Western Lakewood Inn, responded to this review
dawns04966, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.
Rating

jordash01, wrote review 22/03/2021

GROSS, UNCOMFORTABLE STAY

Drug use wide open at property Outdated gross room with pubes all over bed sheets Room next door smoking cigarettes profusely, snorting pills on window sill (can be seen from outside) Extremely unhelp... more

Owner Response
Tina M, Other at Best Western Lakewood Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to share your review and experience. We apologize for the situations you encountered during your stay. Please know, your description of your stay is highly unusual and does not represent the high standards we aim to achieve. We appreciate your constructive feedback in relation to the housekeeping service that you received and to your safety, as this will allow us to improve upon our policies and procedures in that area. Guest satisfaction is of the utmost importance, and please rest assured that your observations have been duly noted and will be dealt with appropriately. In regards to the front desk staff, I will address your concerns and make sure this behavior doesn't happen. Once again, I thank you for your feedback and apologize for not providing you with a better stay.
Rating

jeremyr761, wrote review 14/03/2021

Needs TLC 2 star at Best

I had to look several times to make sure this 4 star review was the same hotel we stayed at this weekend. The hotel is in need of some major TLC and the rooms were very small. We rented two rooms for ... more

Owner Response
Tina M, Other at Best Western Lakewood Inn, responded to this review
jeremyr761 , Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience . We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. It means a lot to us that you've allowed us to be such an important part of your sons special day. We look forward to seeing you and your family again! Please keep us in mind for your next stay in the area.