A wonderful hotel and stay
24/08/2019 wfrain, Greencastle, Pennsylvania
Hotel was great!! Front desk very approachable, friendly, and helpful. They were very apologetic that hot tub was not working but that happens. Room was extremely clean. Jean was the breakfast lad... more
Hotel was great!! Front desk very approachable, friendly, and helpful. They were very apologetic that hot tub was not working but that happens. Room was extremely clean. Jean was the breakfast lady and was absolutely wonderful! Very friendly, initiated conversation, very cheerful and interactive, all while maintaining the great breakfast selections and keeping areas clean. The breakfast was great with many offerings...waffles, 4 kinds of cereal, sausage, bacon, sausage gravy, oatmeal, biscuits, premade omelets, potatoes, fruit. We hope to stop on our way back home after vacation - that is how great the experience was! less
Tina M, Guest Relations Manager at Best Western Lakewood Inn, responded to this review
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our friendly and helpful staff, great breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We appreciate your review, and we can't wait to serve you again. Thank you for giving your stay a five star and have a great day!