Best Western Lakewood Inn

122 Arrowhead Boulevard, Hebron, Ohio, 43025-9463, United States
based on 199 reviews Trip Advisor Logo
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Best Western Lakewood Inn

Stay at this newly renovated Hebron, Ohio hotel located less than a mile from Newark Industrial Park, four miles from the National Trail Raceway and minutes from Legend Valley and all other Licking County attractions.

Welcome to the Best Wes
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Lakewood Inn

Traveller Overview:
4.0 Rating: 199 reviews
Excellent 42%
Very Good 31%
Average 14%
Poor 5%
Terrible 6%
Rating

paramedicbk, wrote review 12/01/2020

Great place to stay

Easy access from I-70, building and ground well maintained. Rooms are clean, beds comfortable, with fast internet. Breakfast bar has a good variety, food was hot and fresh. Staff is all friendly, ... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lakewood Inn, responded to this review
Hi paramedicbk, We are happy to hear that you enjoyed our service and thank you for taking the time to share your wonderful review. Thank you for your compliments to our staff, breakfast, amenities and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit. Thank you very much.
Rating

mistydennison, wrote review 21/12/2019

Could use some improving

Complete and utter pandamonium with screaming children running up and down the halls, with screaming parents. People hanging outside on the sidewalk drinking and getting loud. There were a lot of cuss... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lakewood Inn, responded to this review
mistydennison, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
Rating

babsyma, wrote review 17/12/2019

So caring after the death of my mother.

I was so pleased with the staff and their attention to expressing their condolences and listening to me as I was in the early stages of my mother's dying and death. It is so comforting to know staff ... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lakewood Inn, responded to this review
Hi babsyma, We are sorry about your mother and hope things will get better. It means so much to us to hear your positive comments regarding our staff hospitality. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort, and convenience have been successful.  We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Have a great day!
Rating

jhumberg, wrote review 08/12/2019

Visit to a friend

Worst stay ever at a BW. The front desk guy was not very friendly at all. Could tell he hated his job. Breakfast was 6-10. Wife went down at 9:50. Rope was already up. At 10, they took it down. If y... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lakewood Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to share your review and experience. I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations, and hospitality. In regards to the front desk staff and breakfast, I will address your concerns and make sure this doesn't happen and ensure no future guests will experience the same. Hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

truprayaz2019, wrote review 18/11/2019

Great place to stay for the price!

We decided to stay local for our 21st wedding anniversary....everything was great! The staff was friendly, hotel was clean, a little out dated but other than that we loved it. So much so that we decid... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lakewood Inn, responded to this review
Hi truprayaz2019, Thank you for your valued and motivating feedback and for leaving a great review. Our team works hard to the best of our ability to ensure we satisfy your everyday needs and to provide a clean stay. We are pleased to know we succeed in doing so. We will share your kind words with the staff. Please come again to see us soon!