Very nice stay
12/09/2019 SallieK, Mentor, Ohio
Stayed here one night on our way to Silver Lake Sand Dunes. Had not stayed in a Best Western for a long time and we were very impressed with the upgrades! Comfortable clean beds, clean bathrooms with... more
Stayed here one night on our way to Silver Lake Sand Dunes. Had not stayed in a Best Western for a long time and we were very impressed with the upgrades! Comfortable clean beds, clean bathrooms with good water pressure. I requested extra pillows at our reservation and when we checked in there they were! This has never happened at the usual chain we stay at. The breakfast was very good and loved the Belgian waffle maker, even a mini waffle maker. The county fair was going on across the street, our room was quiet but about 9 pm the hotel filled up with teens, taking over the pool and hot tub completely. There should be some enforcement of age limit in the hot tub as there were very little children in there with their parents. Some of the rooms face the pool and I would not have wanted to be in one of them that night. Will check out Best Western elsewhere in our travels. less
Kati G, Manager at Best Western Lakewinds, responded to this review
Thank you for taking the time to let us know about your stay. We are thrilled to hear that you had a wonderful stay. We take those requests like extra pillows very serious and try our hardest to make sure they are in the room prior to your arrival. I am glad you enjoyed our breakfast. I love that we are able to offer so many choices and the mini waffle maker is a huge hit with everyone. Thank you again for your stay and we hope to welcome you back soon.
Assistant Property Manager