Great for families!
21/10/2019 LAxxx13, Norton Shores, Michigan
We stayed at this hotel for my daughters birthday. The pool was great, it looked like there was a sauna and game room also (we didn’t get a chance to use). Overall the rooms were good. Normal beds, la... more
We stayed at this hotel for my daughters birthday. The pool was great, it looked like there was a sauna and game room also (we didn’t get a chance to use). Overall the rooms were good. Normal beds, layout, bathroom, tv, microwave & mini fridge (extremely wobbly but worked). The only major complaint was that the window had black mold on it.. maybe due to temp changes this time of the year. Breakfast was great - we’re vegetarian and this hotel had a lot more options than most. The ladies running the breakfast were fantastic! Super friendly and when we mentioned it was our daughters birthday, they remembered the following morning and brought out a donut with a candle and some candies. So sweet of them and definitely made our stay memorable!!
No major noise complaints which is always a concern with our toddler. They were redoing the roof but my husband talked with the lobby staff when checking in and was able to get us a room farthest away from where they were working so that wasn’t an issue. The playground outside is another plus for kids! We would recommend if staying in the area. less
Kati G, Manager at Best Western Lakewinds, responded to this review
Thank you for such a nice review! There is never a good time for a hotel that is open year round to replace a roof but I'm glad to hear that we were able to get you a room away from the noise. We are truly blessed with great breakfast ladies that pay close attention to our guests and go above and beyond for each and every one of them. Thank you again for your stay and we hope to welcome you back soon.
Assistant Property Manager