Beware of perfume laundry smell
12/03/2017 Terri B, Denali National Park and Preserve, Alaska
If you are sensitive to smells DO NOT GO here. I came from Denali to stay he evening and get supplies. This was suppose to be a treat before the season started. I was happy the person who checked m... more
If you are sensitive to smells DO NOT GO here. I came from Denali to stay he evening and get supplies. This was suppose to be a treat before the season started. I was happy the person who checked me in let me check in early. I left right away to go to the store and returned about 8:30 that evening. I went to pull the bed sheets back and they reeked of smelly laundry detergent. I suspect fabric softener. I tried to wait it out but it only got worse. I called the front desk and the person answered said sorry all our laundry is washed the same. I asked if they had a sister property and She then told me that I did not have to stay and I could leave. Well BEWARE the 3rd party reservation!!!! I could not get a refund so I had to sleep on top of all the bedding and froze that night. I would have been better off on the floor with nothing now I am suffering from the smell though and now have a severe sinus infection and sore throat! The worst night ever. I suggest use Air BNB in Wasilla, it is not like I got a great deal on the price either. I will never go back there again! less
Carolyn A, Manager at BEST WESTERN Lake Lucille Inn, responded to this review
I am sorry to hear about your recent stay. We do use laundry detergent and softeners, But if you call us and let us know if your sensitive to smells we will try and make the room as free of scents.