Best Western Lake Cumberland Inn

2030 E Highway 90, Monticello, Kentucky, 42633-5949, United States
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Best Western Lake Cumberland Inn

Currently our pool, fitness & breakfast is closed due for health and safety reasons. Welcome to Best Western Lake Cumberland Inn located at the heart of beautiful Lake Cumberland. Where beauty and relaxation go hand in hand. Free parking is availabl show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2030 E Highway 90, Monticello, Kentucky, 42633-5949, United States

Reviews of Best Western Lake Cumberland Inn

Traveller Overview:
4.5 Rating: 175 reviews
Excellent 69%
Very Good 18%
Average 5%
Poor 4%
Terrible 1%
Rating

144robing, wrote review 15/09/2020

I keep thinking BW has improved

The lobby is wonderful and the staff was nice. Our first floor room was quiet - except the toilet ran all night. The sheets on our bed were inside out. Not horrible but if you are ok with sloppy what ... more

Rating

patJ584ION, wrote review 15/09/2020

vacation

as always excellent----very clean rooms the staff always goes out of their way to make sure you have a great stay. We stay here every year when we visit for our family reunion as well as my whole fa... more

Rating

knowfere, wrote review 30/08/2020

Unfriendly and Incompetent

We got rained out while camping and showed up late on a Friday night. We were 8 people and booked 2 rooms for 3 nights. Our trip included full days of adventures on Lake Cumberland and each evening af... more

Rating

janedU7966GH, wrote review 28/06/2020

😔

I was disappointed in our stay. I understand that the pool was closed and no breakfast because of Covid 19, but i believe there should be some kind of discount because of it. The WiFi didnt work. They... more

Rating

sking2020, wrote review 17/02/2020

Amenities terrible

I was completely dissatisfied with amenities. The pool was so cloudy you could not see the bottom. Which is a health code violation the pool should of been closed and front desk acted like it wasn't p... more

Owner Response
Dale P, Manager at Best Western Lake Cumberland Inn, responded to this review
Hello Shaun, thank you for your feedback. I am so sorry that you were dissatisfied with our amenities. as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. Again thank you for letting us know. Sincerely, Dale P. Manager