Very HARD beds.
13/11/2018 Gail L M, Corpus Christi
The staff was great, check in was easy and quick. But once we got to the room to go to bed, after a long day, the beds were simply awful, very hard and uncomfortable, ended up sleeping in the room ch... more
The staff was great, check in was easy and quick. But once we got to the room to go to bed, after a long day, the beds were simply awful, very hard and uncomfortable, ended up sleeping in the room chair and the bed linens are quite a bit to be desired, almost non existing. less
Ajay A, General Manager at Best Western Lake Conroe Inn, responded to this review
Dear Gail Masur,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 936-588-3030.
Sincerely,
Mr. Ajay Ahir
General Manager
Best Western Lake Conroe Inn