Good except last stay
28/12/2016 tricatreet1217, Myrtle Beach, South Carolina
Construction was happening & big noise, not a lot of compassion or concern by managers, only from the other lower level staff. Had to change rooms, which was very hard because of my disabled brother ... more
Construction was happening & big noise, not a lot of compassion or concern by managers, only from the other lower level staff. Had to change rooms, which was very hard because of my disabled brother who has always enjoyed this location as a repeat guest. Unfortunately, we felt that we were not treated like anyone who cared if we returned. If anyone is interested, this hotel is directly across the street from a correctional institution & next to a Holiday Inn (nicer but only a bit more expensive) so do the math, and it's not being restored since October. The manger had informed me that this renovation project will be ongoing for the next 6 months so you may want to check the other establishments up the street & all along the same highway, they might express a little more interest in your stay & of course have a better security influence. less
bwlaplata, General Manager at BEST WESTERN Plus La Plata Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations.
Unfortunately. we are going through renovation and certain unexpected situation happened. we are trying to make it better experience for all our future guest.We do apologize for inconvenience during you recent visit.