Best Western La Hacienda Inn

200 E Highway 175, Kaufman, Texas, 75142-3509, United States
based on 119 reviews Trip Advisor Logo
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Best Western La Hacienda Inn

Theres never a shortage of things to do near our Best Western hotel in Kaufman. Spend the day exploring the Canton Flea Market, or remembering the veterans with a visit to the Vietnam Memorial Wall of Texas. Let the Best Western La Hacienda Inn be yo show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
200 E Highway 175, Kaufman, Texas, 75142-3509, United States

Reviews of Best Western La Hacienda Inn

Traveller Overview:
3.5 Rating: 119 reviews
Excellent 43%
Very Good 16%
Average 13%
Poor 7%
Terrible 18%
Rating

davidbuskirk, wrote review 19/04/2021

Great stay

Clean rooms, very friendly and helpful staff. The staff was very helpful with all my needs and kept my room very clean. The rates for the staff of 30 plus days was great. The hotel manager, the lady a... more

Rating

kleinerjohnboy94, wrote review 28/03/2021

Not to bad

The only thing I had a problem with was they upgraded me with out telling me and charged me for it but other then that it was clean and really comfortable beds the Rooms was was pretty clean the ladys... more

Owner Response
Tina M, General Manager at Best Western La Hacienda Inn, responded to this review
kleinerjohnboy94, Greetings from Best Western La Hacienda Inn. Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Our management is always happy to serve you and we can't wait to see you again!
Rating

edtindell, wrote review 07/03/2021

Great hotel stay

I stayed at the BW La Hacienda Inn in Kaufman, TX while attending a funeral. I especially liked the hardwood floors and soap dispensers. Everything in the room was clean and worked (microwave, fridge,... more

Owner Response
Tina M, General Manager at Best Western La Hacienda Inn, responded to this review
Hi edtindell, Greetings from Best Western La Hacienda Inn. Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer at a reasonable price. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Rating

rayj2710, wrote review 26/10/2020

Just didn’t meet expectations

We didn’t get the room that we reserved we got a smoking room when we were supposed to have a non smoking room then the room was not clean the floor needed to be mop under the bed needed to be swept j... more

Owner Response
Tina M, General Manager at Best Western La Hacienda Inn, responded to this review
rayj2710, We want to thank you for sharing your experience, though we are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
Rating

PaulaJeanTheTXNotary, wrote review 25/10/2019

The Best Hotel Experience We've had in YEARS!

Honest, Courteous, Clean, Friendly, Caring and Comfy! Those words are nice, but they don't BEGIN to describe exactly just how happy we are with this establishment! I accidentally left my ladies black-... more

Owner Response
Tina M, Guest Relations Manager at Best Western La Hacienda Inn, responded to this review
PaulaJeanTheTXNotary, Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are very honor to have customer like you. As a matter of fact, we are looking forward to serve you in the following years. On behalf of our entire staff, we thank you for your business and we hope to see you again.