The Best Hotel Experience We've had in YEARS!
Honest, Courteous, Clean, Friendly, Caring and Comfy! Those words are nice, but they don't BEGIN to describe exactly just how happy we are with this establishment! I accidentally left my ladies black-... more
Honest, Courteous, Clean, Friendly, Caring and Comfy! Those words are nice, but they don't BEGIN to describe exactly just how happy we are with this establishment! I accidentally left my ladies black-Leather Blazer and cell-phone charger in the room, upon check-out. Fortunately, we chose to stay another 4 nights, at this Best Western La HACIENDA, in Kaufman, TX...When we checked back in, and were given our room key-card, we opened the door to our new room, and BOTH my jacket AND my cellphone charger were ALREADY SITTING IN OUR NEW ROOM! I was so thrilled! Thank you, Best Western La Hacienda! You're just great! Our stay with you was perfect! We LOVE the new vinyl plank flooring in the guest rooms too! less
Tina M, Guest Relations Manager at Best Western La Hacienda Inn, responded to this review
Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we
have succeeded. We are very honor to have customer like you. As a matter of fact, we are looking forward to serve you in the following years. On behalf of our entire staff, we thank you for your business and we hope to see you again.