Best Western La Grande Hacienda

1401 N 2nd Street, Cherokee, Iowa, 51012-2201, United States
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Best Western La Grande Hacienda

Discover historic Cherokee, Iowa while staying at this charming, hacienda-style hotel just minutes from the Cherokee Historic District and the Sanford Museum.

Conveniently located off northwestern Iowas Highways 3 and 59, the Best Western La
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western La Grande Hacienda

Traveller Overview:
4.0 Rating: 181 reviews
Excellent 38%
Very Good 36%
Average 16%
Poor 4%
Terrible 4%
Rating

ELS20, wrote review 02/02/2020

Comfortable Bed

Stayed at this Best Western for business. Conveniently located across from a grocery store and just off a main street. While I didn't eat at it, there was a Hispanic restaurant immediately adjacent t... more

Owner Response
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review
Thank you for taking the time to review our hotel. We have made several updates to the hotel over the past 3 years. Granite has been installed in all of the bathrooms, lobby and breakfast room. The hotel bathrooms have received new floors, new lights, new mirrors, new paint, new sinks with faucets. We will work on vent systems in the bathrooms and see how we can improve. Recently we installed all new carpet throught the hotel. The outside recieved all new lighting and an update to the outside of the building. We have renovated our ADA rooms to include larger handicapt accecable wheel chairs, one with a bathtub and one with a roll in shower. We will continue to update our property for our guest. We do hope you will continue to come visit us during our journey. Have a super week!
Rating

remark40910, wrote review 30/12/2019

Are you looking for a good nights sleep

This is the second time I have stayed here and on both occasions I have found friendly staff a very clean hotel comfortable beds. Will definitely be staying here on all my trips this way! Enjoy all t... more

Owner Response
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review
Thank you very much for reviewing our hotel. My staff and I appreciate your business and your welcoming comments. We look forward to serving next year ;-). Have a safe and Happy New Year!
Rating

Samjjoo, wrote review 26/12/2019

Worst Best Western

This was one of the worst hotels I’ve stayed in. The pool was gross with floating Bandaids. You could see a scum ring around the whole pool. When we first got there and went into our room it wasn’t ev... more

Owner Response
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review
I'm very sorry we did not meet and exceed your expectations. We will work very hard to resolve the issues you mentioned. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rating

Daniel E, wrote review 30/11/2019

Cherokee Iowa's hotel leader

Great staff, very helpful and courteous. This hotel recently remodeled and they did a great job. The pool is nice/no sauna though. Snow/ice conditions need to be better addressed though... Their hot c... more

Owner Response
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review
I am very please to hear you enjoyed your stay with us at the Best Western La Grande Hacienda. Our first snow storm of the year left us a bit unprepared but we do promise we will get back on track. We hope to see you soon in the future, stay warm and have a safe holiday season.
Rating

Tim W, wrote review 07/11/2019

A dying ember

There is no doubt, this used to be a pretty fancy small town inn. Now a days, it tries hard to remain sexy and inviting, but Father Time has set in deep and no remodel can turn back the clock. Large ... more

Owner Response
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review
Tim, thank you very much for your review. We have made many upgrades to the property including but not limited to new lighting, carpet, linnens, drapes, repainting of the exterior, new granite and ceramic flooring. The staff and I are very excited about the changes the hotel has made and look forward to the improvements coming in the future. We do hope you will continue to visit to see how the Best Western La Grande Hacienda continues to grow and thrive.