Best Western La Grande Hacienda

1401 N 2nd Street, Cherokee, Iowa, 51012-2201, United States
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Best Western La Grande Hacienda

Discover historic Cherokee, Iowa while staying at this charming, hacienda-style hotel just minutes from the Cherokee Historic District and the Sanford Museum.

Conveniently located off northwestern Iowas Highways 3 and 59, the Best Western La
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
1401 N 2nd Street, Cherokee, Iowa, 51012-2201, United States

Reviews of Best Western La Grande Hacienda

Traveller Overview:
4.0 Rating: 184 reviews
Excellent 38%
Very Good 35%
Average 15%
Poor 4%
Terrible 4%
Rating

afumc4all, wrote review 05/07/2021

good hotel

good hotel for the money, amazing staff, and great location. very courteous about keeping information private and safety of the guests. pool was open and breakfast options were great. will definite... more

Owner Response
Best Western Cherokee IA, Owner at Best Western La Grande Hacienda, responded to this review
We are so glad you had a geat time with us!!!!!
Rating

AguynamedJakob, wrote review 17/05/2021

Dirty, outdated, not worth the price.

Outdated tv, dirty sheets, carpet was dirty and had crumbs on it, breakfast is bland. The only positives was the nice staff and pretty fast WiFi. Two lamps were not in working order. Inside of the ac ... more

Owner Response
Best Western Cherokee IA, Owner at Best Western La Grande Hacienda, responded to this review
I'm sorry youhad a bad stay with us.
Rating

Quietpls, wrote review 08/07/2020

Quietpls

As a platinum member, I have come to expect high standards for cleanliness from Best Westerns. I was sorely disappointed here. There is a used washcloth from a previous guest behind the shower curtain... more

Owner Response
Best Western Cherokee IA, Owner at Best Western La Grande Hacienda, responded to this review
I am very sorry to hear we were unable to make your stay enjoyable. Anytime you stay with a facility please let them have the chance to rectify any proplems or issues. When items are properly reported we can make sure they are taken care of in a timely manner. I will be sure to alert housekeeping regarding the items you listed on your review. I do hope that you will come back and give us another chance!
Rating

ELS20, wrote review 02/02/2020

Comfortable Bed

Stayed at this Best Western for business. Conveniently located across from a grocery store and just off a main street. While I didn't eat at it, there was a Hispanic restaurant immediately adjacent t... more

Owner Response
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review
Thank you for taking the time to review our hotel. We have made several updates to the hotel over the past 3 years. Granite has been installed in all of the bathrooms, lobby and breakfast room. The hotel bathrooms have received new floors, new lights, new mirrors, new paint, new sinks with faucets. We will work on vent systems in the bathrooms and see how we can improve. Recently we installed all new carpet throught the hotel. The outside recieved all new lighting and an update to the outside of the building. We have renovated our ADA rooms to include larger handicapt accecable wheel chairs, one with a bathtub and one with a roll in shower. We will continue to update our property for our guest. We do hope you will continue to come visit us during our journey. Have a super week!
Rating

remark40910, wrote review 30/12/2019

Are you looking for a good nights sleep

This is the second time I have stayed here and on both occasions I have found friendly staff a very clean hotel comfortable beds. Will definitely be staying here on all my trips this way! Enjoy all t... more

Owner Response
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review
Thank you very much for reviewing our hotel. My staff and I appreciate your business and your welcoming comments. We look forward to serving next year ;-). Have a safe and Happy New Year!