Best Western Kutaisi

This was hands down the best wine tasting dinner we've ever had.Restaurant Manager Mari made us all feel welcome,She was super knowledgeable and was excellent at teaching us about wine descriptions.The whole experience was an absolute joy. The wine was delicious, food pairings were delightful and the conversation was fantastic.A great introduction course.Very nice management.We're recommending this experience to everyone we meet, and will definitely be returning in the future. less

My waiter team was exceptionally friendly and thankfully not too much in the:”where you from what are you doing in here?????” way friendly. Just normal. What I prefer and that was that. No exceptional dinner experiences but really exactly as I would expect it and maybe a bit better but not super special. But really really solid. You can really good food with high quality meat but ghetto prices I have been served by Nano Or nunu Or nanto Pretty and super fast waitress who was not bothering me. Like... you know... just being a bit too motivated I can’t stand that. They were great. Yihaaaaaaaaaa less

Our family stayed there for 4 nights in November. Rooms are very clean and cozy. Hotel staff is very polite. They assisted us many times in different situations. Rooftop restaurant has a best views of Kutaisi city center. They serve very good food there. My advice is to order green salad, duck soup and cheese plate. We will definitely stay at this hotel next time. less

Stayed on a number of occasions during November 18. In total four rooms. Modern hotel (appears recently renovated). The rooms are compact but comfortable; and everything works fine including the hotel wifi. There is no iron or board in the room. Breakfast if ok with the usual spread of buffet options. The hot items don't appear to be refreshed often - if at all - and can look pretty sad. Coffee machine for guest use is poor and you'd be better asking the hostess to knock you something up on her machine. The young front desk staff and breakfast staff are all lovely and very willing if help is needed with anything. All had good English and all were a credit to the hotel. The hotel is close to town and a short walk to all amenities. However, there are a few things which guests will need to get their head around: - prices quoted (online - either hotel website or third party agents - and at front desk) are all in USD but yet the final charge is always in GEL. At booking you know what you are paying in USD but not in GEL and not - in my case - GBP. I could never get the three accurately reconciled although the discrepancy was only a few GBP, but never in my favour! -you'll have to get used to close scrutiny from hotel security. At check-in they'll appear and be standing alongside you. When asking a question at the front desk they'll appear and be standing alongside you. When checking-out they'll appear and be standing alongside you. You get the picture? And don't expect a smile! Guests for some reason appear to be a problem about to happen and the clumsy way of managing that concern is unnecessary and not always comfortable for guests. As an aside, on check-out I was always told 'we need to check your room first'. - the rooms have a tendency to get too hot for some reason. In November both the cooling and heating options of the air-con had been disabled. The only way to cool the room was to open the floor to ceiling windows, which obviously lets in all the noise and then over cools the room (at least in November!). So you close the window and the process starts over! - the hotel has a couple of onsite taxi drivers. You would be advised to agree the charge in advance with the front desk and ensure the driver is aware. To get to the airport a charge of 30 GEL will likely bee quoted. The WizzAir minibus which can be booked online and which is just as comfortable costs c4 GEL. When next in Kutaisi I'd probably stay here again given limited options; you just have to get used to its ways!! less

Myself and my wife have just returned to England from our first trip to Georgia. We chose this hotel and we weren’t disappointed! This is a fabulous hotel , well run and with great food and service from the breakfast to the roof top restaurant and bar. We tried the rooftop restaurant for lunch on our first day and we were served excellent food by excellent attentive staff. Stunning location to eat our first lunch in Georgia looking at snow capped mountains in 77 degrees of sunshine with a great view of the river and town ! Rooms are modern and clean , we were lucky enough to overlook the river and cable cars from our 5th floor room. The hotel reception staff organized our trip to the Prometheus Caves and our return back to the airport for us - and both trips very reasonably priced and spot on time! (Special Thanks to reception staff Lana & Zura, as nothing was to much trouble for them during our 4 night stay) In summary this is a fantastic hotel in a great location for the town center with excellent attentive staff and deserved of its title of ‘TripAdvisor no. 1 hotel’ in Kutaisi. less