Best Western Kutaisi

The staff at the Best Western in this Georgian city went out of their way to make my stay comfortable (In this case Mr Zura). Enjoyed the rooftop with the lovely view of the river and city as well. Fine breakfast and good cappuccino too. less

Best Western Kutaisi is located close to the river on the opposite side from the centre of the city but within easy walking distance. I chose the hotel for my last night in Georgia before heading to the airport for its relative luxury compared to price and convenient location. Check in was friendly, with the receptionist speaking good English, but it turned out I'd been allocated a room that wasn't ready, even though it was mid-afternoon. This was soon rectified and I was given another room that turned out to be comfortable enough with a good clean bathroom (though the toilet was weirdly high!) and king-size bed. It overlooked the street and there was some traffic disturbance from a departing group coach early in the morning, even though the road ends in a pedestrian bridge just along from the hotel. Breakfast was good standard international fare. On leaving I asked the receptionist to call a taxi for me to get to the airport and I was offered the hotel's car and driver at 25 GEL - probably about 5 GEL more than an outside taxi but convenient and reliable without the need to wait or haggle. less

The hotel was hard to reach by car as some of the roads leading to the hotel were worked on. Parking availability depends of the time one arrives. We managed to find a parking spot, but it was along a narrow and busy street. Importantly, the car was not damaged. The hotel turned 100% non-smoking and the staff is friendly and informative. We had a room on a higher floor which was spacious enough (long, but a bit narrow), with a good bed, bathroom with rainshower and a view of the river. Internet is a bit slow for uploading pictures, but fast enough for your regular surfing. Breakfast was good with fresh fruit and regional dishes, We had dinner at the restaurant and in the cafe on the groundfloor and all three meals were tasty and freshly prepared. When in Kutaisi, highly recommended. less

I usually avoid hotel chains as my preference is for trendy boutique hotels. I nevertheless selected Best Western as the choice was limited in Kutaisi for sleek modern hotels. The hotel is well located and its chic modern design was up my alley. The rooms are quite small. We were there for 2 nights and returned for another night. On our second stay, our room was even smaller than the first. The restaurant on the roof is well designed and has a wonderful view so having a meal there is recommended. The receptionists are excellent. On check in, they gave us our rooms quickly and offered to deliver our passports to our rooms, thus avoiding inconvenience for us whilst waiting for their paperwork. I would have rated this hotel 4 out of 5, if not for the poor breakfast spread. less

We stayed here for 6 nights and absolutely loved it. It was a great base for our time in Kutaisi. The rooftop area and restaurant is lovely and the food was great. Staff were so nice and friendly. Our room was perfect. It was really clean, comfortable and big. Breakfast was good with lots of choice. We did some day tours with 'budgetgeorgia tours' who collected us from the hotel each day and I would highly recommend them. We did the canyons and caves tour, a city tour of Kutaisi including the monastery, a borjomi rabati and vardzia tour and white water rafting combined with a trip to racha mountain area. Fantastic!!!! We can't wait to return to Georgia and I highly recommend this hotel. less