Best Western Kuta Villa

Bali is of course much more than just Kuta, but if you’re looking to get to the commercial side of Bali and experience the night life , shopping , food extravaganza , and all the other gaiety , then Kuta and Seminyak are the place to be. The Best Western Kuta Villa is located bang at the center of the Kuta area and in close proximity to some of Kuta shopping complexes and malls , eateries and food courts and other attractions , not of course missing the fact that its actually just a 10-15 ride from the Denpasar airport which serves as the only international airport to the entire island of Bali. Best Western Kuta Villa is one of three properties owned by Best Western on Bali alone. The rooms are available in three categories , Deluxe room, deluxe room with Plunge pool and the Villa. The property itself isn’t very big , but it packs a decent punch with a outdoor pool, gym and spa section, in room dining options, tour desk , 2 restaurants. Rooms are decently equipped with most standard amenities like in situ wardrobes, safe deposit locker, mini fridge, air conditioning and if you can take a pool room then of course a separate pool area. Of course do not expect the pool to be very big , its probably what one adult would fit at best. Good things about the hotel are that its pretty central, budget / pocket friendly considering you do get in room pool options too, the staff are very nice , friendly and helpful. The property maintenance overall is decent (though it could be a bit better especially some of the rooms look like they need a bit of a touch up like the one we were in). We stayed for 4 nights and it was a better than average experience , I’d actually say it was a pretty good experience. Tips: We took the second category room , Deluxe room with plunge pool , but we did have a look at the Villa too. For a price differential thats very reasonable do check it out and you can take spot upgrade if you like it. It was quite a enhancement from the deluxe room , and for what quite a reasonable price differential. Food at the restaurant isn’t the best to be honest and its also priced on the bit of the higher side. The dining experience and service is pretty good, especially by the pool side restaurant but the food per se could be way better. Breakfast also could be better in terms of variety and options. All in all though, restaurant and room service are pretty quick and good. Dine out preferably if you have the ability to do so. Other dining options are available within a 10-15 mins walk from the hotel and along the main Kuta Road (Jalan Raya Kuta). Do not exchange currency at the hotel. They offer a bad rate. Again lots of currency exchanges/ banks / ATMs available within 10 mins walking from the hotel. Do not stay here if you expect to be within a walking distance from the beach. The hotel is located a little more interior and it may take a 10-15 min taxi ride to get to Kuta’s beach (which by the way isn’t among the better beaches in Bali). More popular beaches like Jimbaran , Pandawa and Nusa Due are at least 30-40 mins by road from this property. less

Although this villa hotel is a little away from the main streets of Kuta it is only a $3 taxi fare in. All you can walk for just 15 mins. The hotel is very clean and staff very friendly. The main pool, with swim up bar is great. However, the private villa pool is very small. less

great location close to the beach. Friendly professional staff. Really dark curtains to sleep off those Bingtang hangovers. A/C super cold. Great water pressure with consistent hot water. Rooms serviced everyday. I arrived around 9AM and they allowed me to check-in straight away. I'd stay here again for sure. less

It was a beautiful place. Stayed here for 4 days 3 nights. Check in was sweet and easy. Staff was friendly and the place is so peaceful. Came from a City area so this place was like heaven for us. The staff was friendly. Amazing. Book our room from booking.com, a room with the plunge pool, what you see is what you get; nice, most important the place is CLEAN. Not much variety for breakfast yet we still love the place. Our days at the villa is amazing. Will come again here when we visit Bali in future. Thank you for the great hospitality. less

I suggest for next guests to not stay in this hotel if you have business trip for your company or in a really big group. When we stayed at this hotel I experienced really unpleasant event. It was when we book the hotel for tour events and the number of participants was quite large so the check-in process was quite long. Because of this we had to have dinner first. Meanwhile all our luggage were brought into each room according to the room that provided by the hotel's staffs. In meantime, we found 1 bag in the room in wet condition. In that bag there was a bottle of liquor inside and it was broken. The liquid soaked the laptop which was also in the bag. We complained to the hotel, but from the hotel there was not a single word of an apology, only explained that they had put the bag "well". And instead of do an apology, they blamed us for what happened to the bag. And the last person who put that bag was the porter from the hotel. What we also really disappointed was we had to SAY that they should be apologize to blame the guest in front of them! I am really sorry to say this but after that incident we received call from the hotel manager and she blamed us for what happened to us and call us not being objective. Also this is really a basic for hospitality, "a bag" should be handle with care! We do not have to put BIG sticker FRAGILE to a bag. We deeply regret to have such a very unprofessional hotel act for responding to this incident. Not only that, second floor hall in front of the room also very dark in midnight, no lighting. Had to use my own flashlight phone to walk down stairs. Meal portion per person is quite small. We have to add for 30 portions more and the kitchen served meals that was still cold. less