The hotel with the worst service... is this a 4-star hotel? The first night I didn't stay here, because I had a meeting in Klungkung until decided to sleep at the hotel there. On the second day after returned to hotel around 3 pm and my room hadn't been cleaned either, found the bed was full of lizard-like dirt. Call the girl FO asking for a room change, without apologizing, and the option can only change bed linen and will be told to check housekeeping. Housekeeping came and said it was usual there lizard in the room. I refused to occupy the room and asked housekeeping to call the FO. FO answer was unclear and not how long I was contacted again and still couldn't be replaced room. After I said that if can't change rooms, I checkout and move to another hotel right now. And after we arrived at FO, we were given the key and without apologizing, after we got angry, FO asked me if you were given a new room, so would you still like to stay here or not? And after showering and eating dinner, we still checkout in the night. There are still many hotels that can make us comfortable. Indeed this is the work of another occupant, the lizard, but without any apologies and services that make us comfortable from the employees of the hotel, then we better give in and move to another hotel less