Best Western Kuta Villa

The hotel is close to the airport which is a bonus however it is about a 20 minute walk to the shops and night life in Kuta. The staff at the Best Western Kuta Villas are all very friendly and accommodating and go out of their way to say hello and make you feel welcome. The hotel itself has a lovely Balinese feel to it. Our room was instantly upgraded upon arrival to one with its own private little pool which was awesome but this is where the awesomeness stopped. The swim up bar is basically un staffed all the time and the restaurant refused us service one night due to being booked out for a private function that we were not advised about prior. The safe in the room didn't work and the staff were unable to fix it. The room we stayed in was very dark so we needed the lights on during the day. The bathroom was extremely cramped and not at all well designed. Breakfast was included and it was OK nothing wonderful, there was limited selection of food and hot food was only warmish. The toaster doesn't toast bread. The hotel however is good value for money :) less

The hotel is very near to Airport. We were 10 family members. We were with parents on wheel chair. We didn't realise while booking that there is no lift in the hotel. But the hotel staff which is very warm and friendly, upgraded two rooms so that my parents and sister can stay on the ground floor. The rooms are really big with balconies. So morning tea used to be balcony. The upgraded room was little small but had pool in it. The hotel has swimming pool and offers complimentary breakfast. The breakfast spread was good. But vegetarians had the problem of options in food. Indian food was not there in Menu. We took Indian food in main market, which was 1-2 kms from hotel. Hotel is very near to grocery stores, so you can buy water and other things from there. The plug point is a problem. Indian plugs doesn't go in that. So, we asked for universal plug from the hotel. Better, if you bring your own universal plug. Overall, the experience of the hotel was very nice, will definitely recommend the hotel. WIFI is free. less

I stayed for one night at best western kuta villa. Air conditioner didn't work and private pool was dirty. I can't sleep the whole night. I hope next time the hotel staff would check the room condition before the guest come. less

I had stayed with best western during my honeymoon. The had made the entire experience memorable. The rooms were brilliant. We enjoyed relaxing in the plunge pool and the tub after our adventurous mornings outside. We even splurged ourselves with the spa packages they had to offer. I would definitely recommend it to anyone wanting to stay in Kuta, Bali. less

It was an awesome experience, good food, pleasant stay, good ambiance, good room service. We enjoyed a lot. Every one seems to be very much welcoming. Swimming pools was very hygienic and clear water. Rooms well maintained. less