Me and my husband were stayed in Best Western Kuta Villa for 7 days last August. Best western kuta villa were our last hotel in Indonsia during our 7 weeks honeymoon in Indonesia. We choose the hotel for its distance to airport and based on the name of Best Western.
We booked the hotel through an online booking app and were originaly booked for superior double room for 7 days at reasonable price for the same level hotel in Bali, and were mentioned on booking that we were on our honeymoon. During check in at the hotel, - despite of the check in process were so slow, which we thought caused by lack of staff and lots of guests check in and out - our room were upgraded to One room Villa with plunge pool, which surprise and enlightened us, however when we open the villa door we were bit dissapointed that many broken items in the villas start from The room door is broken and can not lock properly, the plunge pool were dirty as if our room was not prepared before, there were holes on the bedsheet and stain on pillows, some of room amenities not available ex. Hairdryer, only two hand towels, the connecting door between toilet/bathroom with plunge pool also broken, the mattres were too hard. We were shocked that upgraded room supose to be better, however we decide to give it a try to stay for seven night. We did called for housekeeping to fulfil the lack of room ameneties and to clean the plunge pool. The staff are quicked to react and thats at least make us a bit happy.
The Breakfast were good, not many choices of foods but it was ok for the price we paid. On the breakfast they have bread to choose, cakes, indonesian bubur ayam or chicken poridge, other asian foods, fruit plater, we have to praise their sambal matah as it is so delicious.
The swimming pool are nice and wide and big enough to swim, the water is not so cold in swimming pool.
The Hotel located in dining area in Kuta, you can easily find restaurant in moderate prices to eat arround the hotels. Transportation also easily find from the street 300 m infront of the hotel.
overall for us the Hotel are Ok for the price we paid, but we personaly think, the Hotel need some good maintenance or renovation esp on the one room vila with plunge pool as from what we saw the hotel must be really good on its opening time, however lack mainteance seems to caused many broken items in the room. less