Best Western Kom Hotel Stockholm

This property is in a great central location, only a short walk from the train station. The rooms are large and comfortable. The breakfast was plentiful and delicious. But the real highlight was the extremely friendly and helpful reception staff who made our stay even better. Highly recommend this hotel for a stay in central Stockholm. less

We tried to find a mid price place to stay in central Stockholm and were not disappointed. While parking was extra and not in the hotel's own parking lot (full at the time of our visit) it was just a 5min walk away. The hotel was clean although the room windows could have been slightly bigger. Breakfast was good and busy both days we visited. The location is relatively central. We walked to the kings castle and the old town in c.25mins and got to see some interesting architecture on the way there. Recommended. less

We arrived earlier and our room was ready so we checked in. We were having an issue with our EU credit card and we were given time to contact our bank to solve it. Most of the straff was very friendly and helpful!The hotel is in great location and everything is within walking distance! The thing that we didn’t like was that the cleaning service was available every 3 nights and not daily. less

I stayed 4 nights here, and I have mixed feelings about the property and the service. I got upgraded to a larger room, as the room I had booked didn't have a chair for the desk. That was a nice gesture that shows that they want to accommodate me. However the desk area is very small and uncomfortable to work at. I had to work full time during my stay. The room is ok. Huge minus for no electric sockets next to the bed, and no fridge in the room. Plus for comfortable bed, big TV and ChromeCast. The internet speed was usually great (150 MB/s or more), although dropping sometimes. After having lived in Thailand, I could identify that many thais are working here. They are very friendly, and always greet you when they see you. The other part of the staff did their best to not greet any guest, they didn't seem to pay attention to guests coming and going with their eyes always looking down behind the front desk. This isn't really a big deal for me personally, it's just a bit weird. I called down to the reception once, and I could hear the huge sigh when she answered the phone. It was like "omg why is someone calling". That didn't feel so friendly. Breakfast is very good, and Sakhon who works there is always friendly and smiling. Location is great, and overall it was a decent stay. Not the best, but not bad. less

This hotel has got everything you need, from a great staff, delicious breakfast, great and comfortable rooms to a gym and even a lounge with tv and a pool table. One of the best things is also it’s location. You can easily walk by foot to the city in less than 15 minutes or use the metro or bus which are both located at only few minutes from the hotel. There are also different kind of grocery stores nearby. less