Best Western Kom Hotel Stockholm

I stayed 4 nights here, and I have mixed feelings about the property and the service. I got upgraded to a larger room, as the room I had booked didn't have a chair for the desk. That was a nice gesture that shows that they want to accommodate me. However the desk area is very small and uncomfortable to work at. I had to work full time during my stay. The room is ok. Huge minus for no electric sockets next to the bed, and no fridge in the room. Plus for comfortable bed, big TV and ChromeCast. The internet speed was usually great (150 MB/s or more), although dropping sometimes. After having lived in Thailand, I could identify that many thais are working here. They are very friendly, and always greet you when they see you. The other part of the staff did their best to not greet any guest, they didn't seem to pay attention to guests coming and going with their eyes always looking down behind the front desk. This isn't really a big deal for me personally, it's just a bit weird. I called down to the reception once, and I could hear the huge sigh when she answered the phone. It was like "omg why is someone calling". That didn't feel so friendly. Breakfast is very good, and Sakhon who works there is always friendly and smiling. Location is great, and overall it was a decent stay. Not the best, but not bad. less

This hotel has got everything you need, from a great staff, delicious breakfast, great and comfortable rooms to a gym and even a lounge with tv and a pool table. One of the best things is also it’s location. You can easily walk by foot to the city in less than 15 minutes or use the metro or bus which are both located at only few minutes from the hotel. There are also different kind of grocery stores nearby. less

I had to leave PARK INN in SOLNA due to them shutting down due to COVID and Christmas. I found the BW KOM hotel was fairly close to my work in OSTERMALM. To my surprise the room is big, the bed is nice, the Breakfast is awesome and the gym is open every day/YMCA shares it but is not busy at all. I also can sign up to do my own laundry on 1st floor. It has everything I needed for a great deal. You can stay longterm for even cheaper if necessary. Which i may. less

An inexpensive hotel, a 20 minute walk from the central station and transport to the airport. Friendly staff and rooms are big enough for a city hotel. A safe in the room, but no refrigerator. Because of the COVID-19 pandemic, cleaning was only every third day, but you can put in a request for an extra cleaning. A breakfast was included in the room rate. The television wasn’t working when I arrived, but after reporting, this was fixed the same day. There are two reasons why I can’t give a higher score. Firstly, the hotel is not soundproof and I had very noisy neighbours above me. But more importantly, the Wi-Fi signal in my room (614) was so weak, that I couldn’t use it at all. I could only get a reception in the lobby and in my room, I had to use 4G and data because the network kept being interrupted. When you advertise WiFi in the rooms, it should be there. In my case, it wasn’t. This is an issue for me, so unfortunately I can’t recommend this hotel or return to it, until this problem is solved. less

I booked this hotel for a week initially as the price was so good and I read good reviews. I ended up extending my trip by another week, but I decided on booking an Airbnb apartment in the Old Town for the second week instead. I enjoyed my week at this hotel so much, I was a little sad to leave and go to the apartment, and wished I’d just booked the two weeks here. Long story short, the apartment was awful, unclean and a nightmare, so I ended up coming back to this hotel for the remainder of my second week and it’s been absolutely wonderful. I had the best night’s sleep when I came back here during the second week, it was heaven and I felt comfortable and relaxed again. The rooms and bedding are impeccable, the staff are always so friendly and kind, the included breakfast is fantastic and I honestly cannot fault this place— it’s a bargain for what you get and I will 100% stay here again when I come back to Stockholm next year. Thank you BW Kom Hotel! less