Best Western Kom Hotel Stockholm

The Kom was easy to get to. We were on a cruise and used Uber to take us to the hotel. That worked very well. Greeted very nicely. We were early but they had a very nice room ready for us. Lots of security features as well. Though never felt uncomfortable. The room was great. No A/C but fans and it was fine. The breakfast was fantastic and more then enough choices. Close to transportation to get around town and was easy. lots of shopping close by.Would for sure stay there again when in Stockholm. less

I experienced a very unpleasant situation at this hotel. Despite I booked a paid a regular room with window, since I arrived late night they placed me in a room without windows stating that there was no choice and the hotel was fully booked. I had to spend a lot of calls and energies to move to another room the day after...and I got a superior one I think to compensate. this is not the way it works...customers MUST be respected. When I complained at the reception they told me I should had to specify my request. WHY??? If you have cheaper room with no windows and I pay a regular one more expensive WHY do I have to specify that I don't want to stay in a grave? less

The hotel was at an extremely nice place, super close to a metro station and surrounded by nice restaurants. The breakfast was also great. The only thing that wasn’t great was the cleaning of the room. The trash wasn’t picked up and my pajamas were moved from the bed to other parts of the room two days in a roll which was a bit odd. Other than that, had a great experience. less

First reason of choosing this hotel for a city break was the good and safe location and second is the brand chain BW . We booked a triple room which was a little bit small for 3 ladies luggage, also the bathroom and wardrobe very minimalist, but very clean and correct service daily. I suppose the double room is ok for 2 persons. Not many amenities in bathroom, no refrigerator in the room. Breakfast is a nice surprise and we found the Ikea style for self service . Take your room card for use it to enter the breakfast area! We found Stockholm very offering and our great expectations were accomplished, they provide quality first -from coffees to fine dining or museums. Taxi service and Uber with some problems receiving payment confirmation . And you can’t pay nothing cash! less

Best breakfast ever! Room was small but very well organized and had everything needed. Very good sound proofing and ventilation Checkin and checkout were quick and easy. Provided a secure place to leave luggage when waiting for travel options less