Very pleasant place with congenial, helpful staff
08/04/2018 Malcolm B, Cedar Hill, Texas, United States
Reason for visit not the most pleasant - evaluation of dog at CSU Vet School/Hospital for cancer treatment. Vagaries of treatment meant changing dates of stay, more than once. Staff very accommodati... more
Reason for visit not the most pleasant - evaluation of dog at CSU Vet School/Hospital for cancer treatment. Vagaries of treatment meant changing dates of stay, more than once. Staff very accommodating and understanding of need to make changes. Also, we do not typically travel with dog - room was well set up for that (end of hall, negligible carpet), which made things easier. They even have poop bags/bin for disposal in the yard. Hotel also has a variety of different types of rooms - standard, with small covered patio, etc. Very nice breakfast. Cheaper than "in town," but easy access into town. less
kivainn, Manager at Best Western Kiva Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Kiva Inn