Best Western Kiva Inn

1638 E Mulberry Street, Fort Collins, Colorado, 80524-3522, United States
based on 613 reviews Trip Advisor Logo
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Best Western Kiva Inn

Stay at this award winning property at Fort Collins, Colorado hotel offering comfortable accommodations convenient to CSU and Poudre Valley Hospital. Whether traveling for business or for pleasure, the Best Western Kiva Inn has it all! Nestled into t show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1638 E Mulberry Street, Fort Collins, Colorado, 80524-3522, United States

Reviews of Best Western Kiva Inn

Traveller Overview:
4.0 Rating: 613 reviews
Excellent 42%
Very Good 31%
Average 12%
Poor 5%
Terrible 6%
Rating

pamn0rd, wrote review 08/07/2021

great service-clean-quiet

our stay was short but service was great, rooms clean and quiet for being close to a main road. easy access from the interstate. People were enjoying the outdoor pool and hot tub. Restaurant very c... more

Owner Response
BEST WESTERN KIVA INN, General Manager at Best Western Kiva Inn, responded to this review
Dear Guest, Thank you for your words of appreciation. Your good words are a real encouragement for us to continue doing good work and keep improving to make the stay of our guests more and more comfortable. We shall be happy to welcome you on your next visit to Fort Collins. Thanks once again.
Rating

W7748MIalejandrac, wrote review 01/07/2021

Horrible experience, area full of druggies.

Horrible experience. First we booked the hotel because of its outside pool. Got there pool was closed. While I was unloading I noticed homeless looking individuals walking by and picking up cigarette ... more

Owner Response
BEST WESTERN KIVA INN, General Manager at Best Western Kiva Inn, responded to this review
Dear guest, While we have already replied your review posted on Medallia, we note with concern that you are using different platforms to post imaginative views. Most of our guests have appreciated the location and amenities and have enjoyed their stay as is evident from their reviews. You will please appreciate that review windows have been created to post realistic reviews for initiating improvements and such unrealistic views derail the whole process. It is pertinent to note here that all your impression was created within 10 minutes of stated stay in the room which clearly shows your intentions. Thanks
Rating

stephenwW3731GT, wrote review 22/06/2021

Not what we expected.

The hotel is old and needs an update. We have been rewards members for many years. we requested a quiet room on the top floor. thw gave us a bottom room with very noisy people above. They said the... more

Owner Response
BEST WESTERN KIVA INN, General Manager at Best Western Kiva Inn, responded to this review
Dear Guest, Thank you very much for letting us know your concern. Though we try to meet guest's requests as far as possible, sometimes we are unable to do so in view of limited room availability. Anyhow, we have noted your concern and will be happy to welcome you again on your next visit. We appreciate your business. Thank you once again for choosing to stay with us.
Rating

Moondancer925, wrote review 31/05/2021

Excellent Stay

Friendly, helpful staff. Clean, spacious rooms. Great amen despite COVID restrictions. Very comfortable beds with my favorite type of plush blanket. Smoking permitted 20 feet from building which allow... more

Owner Response
BEST WESTERN KIVA INN, General Manager at Best Western Kiva Inn, responded to this review
Dear Guest, Thank you for your words of appreciation. Your good words are a real encouragement for us to continue doing good work and keep improving to make the stay of our guests more and more comfortable. We shall be happy to welcome you on your next visit to Fort Collins. Thanks once again.
Rating

Boystowtraveler, wrote review 26/05/2021

It needs an update!

The place is just okay. The rooms are okay but nothing special. In fact, you can easily hear others in the adjoining rooms. The whole place needs a redo. It is also in an area where there is heavy tra... more

Owner Response
BEST WESTERN KIVA INN, General Manager at Best Western Kiva Inn, responded to this review
Dear Guest, Thank you for taking time to post your review. The review posted by you doesn't reflect the correct situation and in absence of your identity, we are unable to comment. However, thank you once again for posting your review. We appreciate your time.