Best Western Kiva Inn

We had 4 rooms and enjoyed all three nights. The location was convenient. The employees were very helpful and friendly Evelyn and Katie!! And all of the desk staff that helped me get all these rooms together less

After a busy day and before a long drive we chose a better than usual hotel, for us. We needed a good night's rest in a comfortable location. When we got there we were asked for either $100 cash deposit or a $100 charge on our credit card for a damage deposit. The $100 charge would be on our card for three days before being lifted. Okay we chose the cash since we had it. Three days playing with our money seemed a little out of line. We are used to leaving our card number as a deposit, just not an actual charge. The whole check in took a very, long time. We just wanted to get to our room. When we did get to our room it was somewhere around 55 degrees. Someone had really cranked the temp down. It was a cool night to begin with and even after shutting it off we soon got very cold. We eventually had to turn on the heater. I like to drink soda with ice while winding down. I went to get ice and the door was locked to the room, so I went back to get my key , which wouldn't work. I leaned over the upstairs balcony and asked the night clerk. The room is locked at 9 pm. It was after 9. She didn't say that there was ice downstairs, not helpful at all. On the nightstand in our room was a large doorstop, don't know why it was there,didn't hurt anything, just unusual. We stay at a lot of bargain hotels but I've never found a long black hair like there was in the tub in our room. We stated our problems with the temperature the next morning and asked for our deposit back as we were ready to hit the road for a 635 mile drive. Not until someone could check our room to make sure we hadn't damaged it. This place is beautiful and the rooms are really clean and (with noted exceptions} very nice. Just very disappointed we didn't get the experience we were wanting. less

This BW is close to Odell Brewery, Downtown, and the Charcoal Broiler Restaurant. You will love the Downtown for all it's shops and local eateries. Odell Brewery is consistently ranked one of the best breweries in Colorado. The Charcoal Broiler is within walking distance from the Kiva Inn. This is a very handy motel. less

First of all, it isn't too close to town and there is no view at all, just a busy highway. The AC worked well and it was quiet but breakfast grab and go bag was very sparse. Not bad for the money overall, but they need to spruce the place up as kit is already out of the way and customers will expect a bit more. less

My husband was on a 3 week road trip. He called me & I set up hotel reservation for him along his route. If anything, 'anything' is wrong, I hear about it. So his. "It was fine." is high praise from him. You made his vacation a 10 with your hotel. less