Best Western Kirkwood Inn

Should not have to ask for rooms to be cleaned. Found cigarette butts on the deck of our room - it was a no smoking room. Was also beer bottle tops in the sliding door frame. Bedding smelled of cigarettes, and when we asked to have the bedding changes the clerk complained. less

Lovely hotel, great check in experience, and nice breakfast considering the Covid restrictions. Nice that there was a bar and restaruant attached, so we didn't have to get back in the car after we parked it. :) less

The only reason I’m not giving this a 1-star review is because the front desk clerk was very pleasant and helpful. We literally did not stop hearing other people in all directions (both sides, above and in the hallways) until after 2am. The walls are paper thin. Kids were running around screaming and stomping like it was a daycare. People were in the halls acting like it was their house. Im not sure if this was an isolated incident but the restaurant I visited next door in the morning also had the rudest staff and the food was so awful, we threw half of it out. In a positive note, the beds were comfortable. less

Stayed here for three nights while visiting family in the Kirkwood area of St. Louis. Overall, the hotel is nice and clean though we had a couple small problems with the room--the toilet paper dispenser didn't work properly and the hair dryer didn't work at all. Cleaning service is on a request basis only with Covid. Also, you have to request clean towels as needed. They have breakfast to go in a bag as well as individually wrapped breakfast sandwiches. The bags had a muffin, energy bar and piece of fruit. I wish the bags would have been marked with the fruit inside. We sometimes got an orange, sometimes an apple. Not sure if they offered bananas. I really liked the sausage biscuit sandwich. I noticed that our final bill total was $10 more than what was quoted in our reservation confirmation. Not sure why that was. There was also a PGE tax added in to each day's room charge. It wasn't explained on the bill and I can't find anything on-line to explain it either. I'd be interested in staying at La Quinta just down Kirkwood Road sometime just to compare. less

The staff was always nice and friendly greeting us when we left and returned. Room was very clean. The only issue was the guest next-door had dogs locked in the bathroom that kept us awake. The water to the toilet was also turned off (easy fix) The location I was awesome! Very close to restaurants and shopping. less