Best Western Kinloch Hotel

Stayed here for six nights on a B&B basis which included the cost of the car ferry. Despite being a little tired around the edges the owners have done a good job in trying to keep on top of repairs and most areas have been progressively refurbished in a sensible manner - nothing ostentatious or that would cause the prices to rocket but in keeping with the general ambience. With safety and energy efficiency in mind the electrics appeared to have been renewed throughout. With the exception of one or two corridors which are narrow and compact bathrooms where the toilet roll dispenser is where one's elbow would normally be, the facilities are spacious and comprehensive. Where else can one expect to find a full-size snooker room (c/w with a decent table) available for guests use? And there's a swimming pool. And a sauna (albeit set up for English rather than Scandinavian tastes, ie not too hot and with light levels akin to an operating theatre). The breakfast offering is as wide as one could possibly hope for; nicely cooked (some items to order, such as haddock or kippers); and if the staff can help with anything else then they will. Indeed the helpfulness of the staff generally is one of the hotel's best attributes, and the management is to be congratulated on running what is clearly a happy ship. We enjoyed our stay at the Kinloch. less

We turned up without a reservation, but they fit us in with typical good Scottish hospitality. Food was good and moderately priced. We had a good conversation with the couple next to us and had a mutual acquaintance, which was a bit mind blowing. I would certainly eat there again. less

We stayed at this hotel whilst on a holiday in Arran organised (very well) by Brightwater Holidays. They chose well; it is a very good hotel and one we would be happy to return to. The room was clean and comfortable and the food of high quality. Service was at all times quick, efficient and the staff uniformly pleasant. There is a large bar and restaurant inside the hotel itself and also another bar with access straight from the street. Hotel guests have their meals in a separate dining room. Other facilities include an indoor swimming pool (considerably larger than the ones generally found in hotels), an events room, a squash court and even a billiards/snooker room. We did not have time to sample any of these but they all looked to be clean and up to date. The older main hotel building has a lift but the newer part does not seem to so if you need help getting to the upper floors request a room accordingly. The hotel is on a bus route round the island and also has adequate parking for those who take their cars across on the ferry. less

Stopped 2 nights and was given a sea view room. Large clean room with magnificent views decor slightly dated and mattresses could do with replacing. All the staff are absolutely brilliant nothing is too much trouble and done with a smile. Ate at the hotel each night and the food was excellent, very good value and service was excellent. The hotel even booked the ferry as well. Brilliant stay and will definitely visit and would highly recommend it. booked the ferry less

Delicious vegetarian lasagne with focaccia bread and dressed side salad (only downside was that I couldn't finish it all) and my husband had a very substantial beef burger in a bun with chips. Attentive and friendly service. Pleasant atmosphere. less