I stayed here while on business and visiting the area. The hotel is ideally situated in Richmond town center and is a short walk from Richmond Castle and the river. There is plenty of parking in the town center, but the hotel also has private parking at the back, though it is limited.
Check in was smooth and the staff were very helpful, I was going to get the late in the evening and they ensured I was well looked after.
The room was small but also cheap @ £63 per night for B&B, it was nicely decorated and had an en suite, the shower / bath was great and very powerful, not just a trickle you get in some places. The room had tea / coffee making facilities and a free view TV, unfortunately the TV had been mounted in a rubbish position so I couldn't see it fully, that would be my only issue (for management it is the room with the fire escape on the top floor, 23?)
I had one problem with the room over my 5 night stay and the staff sorted it straight away.
The breakfast is served as a buffet for cereals, pastries, fruit etc and you can also order a hot breakfast from a huge selection, it was all fresh and cooked perfectly.
I recommend this hotel highly and will certainly return again. All the staff were very helpful and professional, they made my stay very pleasant and have ensured I will return to the hotel. less