I have stayed here a few times and had different experiences. Overall a lovely old hotel, with a great chef.
The room was ok, clean however dated. The only letdown was the bat taps had to run for approx 6 minutes before clear water ran. When I telephoned reception they advised me it was 'old creaky pipes' and the brown water will clear, luckily it did.
The rooms do differ. The lower down the nicer the pillows and bedding. The back facing rooms are much nicer and quieter
the dining/bar staff were pleasant and friendly and the breakfast and reception staff were pleasant.
The highlight is the food, both dinner and breakfast.
If you like older style hotels then this is a good choice however I wouldn't advise for families.
It would score 3 out of 5 but the food puts the score up to 4. less