Best Western Kimball Inn

We were coming into town for a big event at the Haunted Old South Pittsburg Hospital. I put in two requests for our stay; a ground floor floor on the backside (for a quiet experience after a long night of ghost hunting) and their most haunted room (sort of as a joke, to see if they even read the request). We were put in a ground floor room in the back, in the corner closest to the cemetery across the street. You can't ask for better than that! The room was your basic room, but clean. We felt safe. The area is good because there's food all around, no matter what you're in the mood for, and a Walmart in the same location. Grab-and-go breakfast was a muffin, power bar, and apple thrown in a bag, but they had coffee. Staff were all friendly and checking in and out could not have been easier. The bed was a little hard... that was the only thing I didn't love. I am used to nice, plush beds when I stay at Best Westerns, so I was not expecting that. less

This hotel is a 2 star hotel, so I am reviewing it as such. I did not expect state of the art facilities or top notch service. My daughter and I spent one night here and stayed in room 122. The carpet leading from the lobby into the hallway is definitely in need of a good cleaning and didn’t start us off with a good impression. The room itself was better than I had anticipated, though. Our room was clean, the mattress was fine, and we had a microwave and mini refrigerator. There were little chips on the furniture, but nothing terrible. The pool was closed and we did not use the fitness center, so I cannot comment on those. However, the location of the pool is less than ideal. Had it been open, I wouldn’t have used it due to the amount of traffic that passes by the pool area. It’s unfortunate that the pool wasn’t placed in the rear of the hotel, which would’ve afforded much more privacy to people not exactly comfortable with being in a bathing suit in full view of so many people. Breakfast was limited, due to Covid, and was as expected for a bagged breakfast. The walls seem quite thin and we were able to hear conversations from the room next door, not muffled words...we could actually hear everything they said. We could also hear every step taken by the people in the room above us. If noise bothers you, this would definitely be a deterrent. Or a reason to pack earplugs. I imagine a second floor room at the back of the hotel and at the end of a hall would’ve been significantly quieter than ours, so I would definitely recommend requesting a quiet location. Overall, I have no major complaints and think this hotel is a decent place to stay overnight. less

Staff was friendly but the claim of 100% non-smoking was way off! In the area where where our room was located, smoke was all you could smell. The walls were very thin and not very well soundproofed either. Noisy room next to us played loud music and made it difficult to sleep. Not pleased with out stay at all. less

The Best Western Kimball Inn is conveniently located to the Jasper Highlands office and the road to Jasper Highlands. I have stayed on three different occasions and the room is always clean, COVID precautions are being taken and enforced and the room decor is nice. less

One of the best hotel's the wife and I have stayed in. Access to everything: Wally World, an excellent Mexican restaurant, fireworks etc. And one morning I screw up the T.V. and found a young lady working in the laundry room and she came right over to our room and fixed it. Had no issues and would stay here again!!!!!!!!!!!!! less