Best Western Kimball Inn

We will definitely stay here again if we are in the area. The staff was very nice and helpful. The rooms were very clean and the beds were very comfortable. The hotel was not far from the interstate and gas was available near the hotel. less

The room was fine although the bed was not too comfortable. The desk staff was very nice. The breakfast was good with plenty of choices. They had both sausages and bacon. Both were perfectly cooked. I would stay here again. less

We were in town to adopt a pup for our friends. We enjoyed our stay. We were somewhat secluded and I liked it since we adopted a little pup and was traveling with a pup. I recommend this place. The staff was very friendly and helpful. The room was clean and appeared to be recently upgraded. The bed was very comfortable. less

Tip .. Always find Holli or Jennifer "Whitwell Girls" because no matter what the question , concern or need maybe, thats the people that the staff will get to find a solution to every thing! I was in town to find replacement Iron Workers so after returning to Hotel I ask evening Clerk if he knew any workers he suggested to ask those Whitwell girls Holli or Jennifer the next day . Following morning found out who they were an by lunch Jennifer found me 3 workers , Holli directed me to the famous Raceway in Whitwell were the locals found me 2 more workers an I got to head home 2 days early . Tried to hire them cause they do everything. This hotel meet every need .Check in - Holli , Breakfast -Jennifer / Holli, Fixed broken fan on AC - Jennifer , Check to make sure I got HK -Jennifer , Fixed my rate -Holli , Got my dirty laundry- Jennifer. Check out Jennifer / Robert . less

I have stayed at this hotel several times and will choose other options in the future. It is an older, outdated hotel. The exterior reminds me of a building that had all its windows covered over. It doesn't look inviting from the outside. The lobby is small and cluttered and disorganized. Furnishings and carpet are in desperate need of replacement. All the hallways are also in the same condition and very confusing. The room was just average at best with the same issues, outdated. The room wasn't very clean, there was dust in the corners and on the tile floor. You could tell that the room is not deep cleaned every time. The mattress was lumpy and just ok. The entire hotel looks like its stuck in the 80s! less