I simply CANNOT fault this place
18/11/2017 Grant S, Brisbane, Australia
I stay at the Kimba Lodge on a fairly regular basis. Ann and her team are always very kind, cheerful and happy to assist in any way possible. The rooms are very nicely appointed and, I believe, under ... more
I stay at the Kimba Lodge on a fairly regular basis. Ann and her team are always very kind, cheerful and happy to assist in any way possible. The rooms are very nicely appointed and, I believe, under renovation or recently completed. Ann takes great pride in this property.
On the single occasion that I had an issue, I simply asked if it could be resolved at the time and it was, and very quickly.
Some of the complaints that people make are ridiculous. I am waiting to read a comment that the water was too wet, the air had too much oxygen it or maybe that the fridge didn't keep my pizza warm. Get real, you're not paying $1000.00 a night. I have tried some of the other options in town before discovering the Kimba Lodge and let me tell you they were nowhere near as good!
I would highly recommend staying at the Kimba Lodge. If you have any problems, don't write about them, let Ann and the team know. If they don't know it's broken, they can't fix it. less
AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Grant S,
We love to hear what our guests think, especially form our regulars!
We’re absolutely thrilled to read that your stay with us was faultless. At Kimba Lodge, we believe that it's the little things that make a stay memorable and it's fabulous to read that we've managed to provide you with a perfect stay.
Thank you for mentioning our nice appointed rooms, and our fresh newly renovated bathrooms which are almost complete.
We value your feedback and loyalty to our brand, we look forward to welcoming you back again soon.