This is a small hotel just on the edge of town, behind a sad Pizza Hut. Do the speed limit or you will blow right through town. The dining room for breakfast is the largest of any Best Western that I have been to. The dining room attendant is a super sweet lady that is a joy to talk with. My husband and I were in an Executive King Room, which apparently means, Room with No Couch. However, the bathroom was very large with an exhaust fan, perfectly clean and white walls and bathtub; it looked like it was just installed last week, and a double flush toilet. It had more fluffy towels than 2 people need. The bed was soft and squeeked a little. The room was very clean.
My 2 disappointments were that the key card system/machine was down, so a desk clerk had to let the guests into their room for 2 days. The other unpleasant surprise was that I could not use my military ID to check into my reserved room. We had to give them my husband's driver's license and credit card to be photocopied and put on file in a box within arms length of the front desk. When we checked out they gave the copy back to us, but I definitely didn't like my credit card being available for anyone to rummage through an open box to find.
All of the desk clerks were nice except the larger black lady. She wasn't so nice, and she kept staring at me. Made me uncomfortable and made my husband angry.
We went there to check out a Best Western that we'd never been to. The town of Kilmarnock was wonderful, kind and small. Because of the copy of my credit card, I will not go back to that hotel. less