Best Western Kendallville Inn

621 Professional Way, Kendallville, Indiana, 46755-2930, United States
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Best Western Kendallville Inn

Welcome to Best Western Kendallville Inn!

Stay at our award winning Kendallville, Indiana, hotel for your business or leisure trip and our courteous staff will make your trip a pleasant and memorable one.

Our hotel in Kendallville,
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
621 Professional Way, Kendallville, Indiana, 46755-2930, United States

Reviews of Best Western Kendallville Inn

Traveller Overview:
4.0 Rating: 228 reviews
Excellent 42%
Very Good 31%
Average 14%
Poor 4%
Terrible 7%
Rating

968sorayak, wrote review 29/08/2021

Inn was clean and comfortable.

Staff was nice, friendly and helpful. Room was clean and comfortable. Breakfast was good. and the eating area was clean and had a great selection. The hotel also had free WiFi and the speed was reason... more

Rating

toddler734, wrote review 09/08/2021

To high if price for limited value

We had the king with the jetted tub, and for $162 a night, it wasn’t as nice as it could be. 20 miles down the road there is Fort Wayne and there are many hotels for $162 A night that would not have a... more

Rating

calas2014, wrote review 05/07/2021

Needs a complete renovation.

Things aren't the cleanest (heating A/C unit was gross) and just tired and worn out. They had 2 sheets with a blanket in the middle of them instead of a comforter with a duvet cover that can be washed... more

Owner Response
Dev Piprottar, Owner at Best Western Kendallville Inn, responded to this review
Dear Calas2014, Thank you for staying with us. We apologize that your stay was less than satisfactory. We have noted your concerns and will use that information to take corrective actions. We hope that you will give another chance. Sincerely, Best Western Kendallville Inn
Rating

411cheriem, wrote review 19/06/2021

Never reserve a room here

We had booked 2 nights at this hotel with no cancelation. We arrived and checked in. Upon trying to enter the room we were given we discovered it was occupied. Woman at front desk (who claimed to be ... more

Owner Response
Meera Piprottar, General Manager at Best Western Kendallville Inn, responded to this review
Dear Guest, Thank you for sharing your feedback. I am very disappointed to learn about you experience at our hotel . Please accept my sincerest apologies for the inconvenience. I will look into this matter and take appropriate action and retrain. I would like to speak with you, please call me directly at the hotel. Again, my sincerest apologies. I hope you will give us a second chance to make it right. Looking forward to hearing from you soon. Sincerely, Meera Piprottar General Manager
Rating

tracey767, wrote review 05/11/2020

Beware Bed Bugs!

We planned to stay here 4 nights but checked out after 3 when we found bed bugs in the room. I was bitten multiple times and developed red itchy spots that turned into blisters. As it took a day or so... more

Owner Response
Dev Piprottar, Owner at Best Western Kendallville Inn, responded to this review
Dear Guest, Thank you for staying with us. We apologize for your experience at our hotel. We immediately contacted our pest control service provider and addressed the issue. We never can prevent as guests do bring in bed bugs in the hotel in their bags or luggage. We take this very seriously and work with our Pest Control service provider to address the issue immediately. Please rest assured this is an isolated incident and we have taken care of it. Again, accept my sincere apologies. Sincerely, Best Western Kendallville inn