Best Western Kendallville Inn

The management and employees are all great people but after my last stay im not very pleased with their ability to keep up with the place my air conditioner was plugged so full i woke up sweating and the air filter was packed full. The manager gave me a slignt discount but not enough to make me want to go back. less

We had a great stay and the staff was amazing. We were running late and the staff went above our expectations to assist us with whatever we needed. Hotel is located in a nice area, very clean room and easy to get to our destination. less

We stayed at the BW in Kendallville Indiana and it was amazing. The only negative is the fridge didn't work, and we had milk, but not a game changer for us, they did offer to move us, but my husband was already in the shower. The beds were VERY comfortable, the room was super clean, the staff was super nice, the breakfast of biscuits and gravy, scrambled eggs, sausage (which I do not eat), pastries, waffles and drinks were really good. (The salsa packets were old) We will definitely stay again. Thank you Best Western for always being a great place to stay!! I am a diamond member because we only stay at BW! P.s. the picture of the corner was showing a little cobweb. Lol. less

Spent a night there on most recent trip. Easy to find, right off US-6. Check in was easy, and some recent renovations had been done. Room was adequate, though there were ants on the night table, which seemed to like to congregate around the radio. I killed about two dozen during my stay. I mentioned it to the staff, who were apologetic. Breakfast the next morning was decent, and the coffee in the lobby was decent as well. They also had popcorn during the afternoon and early evening, which was good. I kind of miss that bar they used to have there. They have Applebees, as well as a couple of fast food places within walking distance. Applebees offers a discount to hotel guests. I'd stay there again if in the area. I did hear a few trains passing through the night, but that's out of their control. less

The hotel was clean and quiet. Guest services were polite and professional. The king room was large and comfortable. The ice machine broke on the first night of our visit but was repaired by the next day - quick maintenance! A negative was having no elevator service to second level. Each time I stay I ask for the main level and they are very accommodating. less