Best Western Kelly Inn

1607 E Highway 50, Yankton, South Dakota, 57078-6406, United States
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Best Western Kelly Inn

Welcome to the Best Western Kelly Inn.

Guests at this Yankton hotel are often in the region to enjoy Lewis and Clark Recreation or exciting boating on the Missouri River.

However, this Yankton hotel also regularly welcomes guests in
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Kelly Inn

Traveller Overview:
4.0 Rating: 388 reviews
Excellent 43%
Very Good 32%
Average 12%
Poor 6%
Terrible 4%
Rating

57078april, wrote review 30/12/2019

Fun family Christmas

We had a family group of 8 adults and 8 children, ages 1 to 12. We enjoyed poolside rooms and the kids had a great time in the pool as it had a slide, basketball hoop and water cannon. The breakfast h... more

Rating

Dreamer615554, wrote review 27/12/2019

Rude staff- no hospitality

We have been coming to get together with family for our kids birthdays for twelve years. Every year they add another rule for their pool area. Last time they wanted us to paying for wristbands for our... more

Owner Response
Yankton F, General Manager at Best Western Kelly Inn, responded to this review
I am sorry for your experience with your stay at our hotel. We try to make the pool area enjoyable for all guest. We have set some new rules in place one of them being no food or drink in the pool area. We do allow six wristbands per room to prevent over crowding so all of our paying guests have a chance to swim and relax. I do hope you give us another chance and that your experience will be more enjoyable.
Rating

tedmelton, wrote review 28/11/2019

Over priced.

BW Kelly sees themselves as a top tier chain and by the pictures on web page you would think the same.The rooms are what you would find on the interstate of most anyplace, unremarkable. The staff was ... more

Rating

Navigator399198, wrote review 17/11/2019

Needs work

Poor maintenance of building, staff friendly when passing very rude to discuss any issues with. Dirty showers, toilets barely flush, maintenance man intimidating kids by yelling at them when adults we... more

Rating

mikeF7405PY, wrote review 17/11/2019

Horrible

The creepy janitor here will yell at young kids instead of talking to the adults. Dirty rooms. No congregating allowed poolside-even if you are there for a funeral trying to see extended family. The s... more

Owner Response
BestWesternHotels, Corporate at Best Western Kelly Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts