Clean, comfortable, best service
04/08/2015 MI_family_of_four, Central Michigan, USA
My husband and I stayed at Kaluga Best Western twice with two smal children. We extended both stays because it was a perfect hotel for our family: Staff members were willing to assist and make our sta... more
My husband and I stayed at Kaluga Best Western twice with two smal children. We extended both stays because it was a perfect hotel for our family: Staff members were willing to assist and make our stay as comfortable as possible, wifi was fast and easy to connect to, food was good, and the room had a great bed and a comfortable pullout sofa. The room was super clean. The lady who cleaned our room went above and beyond in maintaining our comfort. Restaurant and bar staff members were willing to make changes to standard menu items to accommodate our kids' food preferences. Free breakfast had many options and great coffee. During our second stay we celebrated our relative's 83rd birthday. We are most appreciative of the efforts of many hotel workers and administrators who helped us make it a perfect celebration. We will return soon and recommend this place to our friends. less
BW_Kaluga, Менеджер по связям с общественностью at Best Western Kaluga Hotel, responded to this review
Thank you very much for your review. We are happy that you enjoyed your stay at our hotel. We are very pleased that you appreciated our staff, cleanliness and comfort of our rooms, our food and our restaurant. We hope that you’ll become our regular guests and take part in the loyalty program, which provides discounts on accommodation and nice compliments to the guests. We look forward to seeing you soon.