No frills hotel, good enough the night before visiting Joshua Tree Nat'l Park. Read on for the pros and cons.
We stayed here the night before visiting Joshua Tree National Park. The price was right, although it's definitely a no frills hotel, but good enough for one or two nights.
Adhering to Covid measures like mask wearing, screens in front of reception, 1 party in elevator, Grab-and-Go breakfast bags.
Basic room with warm brown/neutral colors.
Long mirror, desk, safe, alarm clock, basic toiletries in room. (Shampoo/soap, no lotion).
Grab-and-Go breakfast bag provided -- you tell the front clerk what you'd like and they put it in the bag. It included items like a choice of cold cereal and milk, yogurt, pastry, piece of fruit, granola bar, water. A hot item was available. No hot drinks.
Heating/cooling unit under window was noisy. We turned it off during the night.
Not enough spare plugs, no USB ports.
The alarm clock was an hour off -- it hadn't been changed since the recent DST change the weekend before.
We could hear people talk at normal levels through the walls and doors slam.
Room was clean, but not 'sparkling' clean, no 'Door seal' or anything. I went around with a wet wipe for good measure, particularly since it was during Covid.
One set of thin towels
Bed pillows and linens were subpar. I would have liked an extra blanket on the bed, but one wasn't provided.
Our pleather headboard was scratched up/peeling/torn.
Smaller flat screen TV a long way from the bed.
They're doing their best with the Grab-and-Go breakfast, but I would have preferred some healthier options. Less sugar!
When we arrived, the ambulance and fire brigade arrived, apparently due to a call about someone OD-ing at the hotel. Immediately after that, we saw a woman in the parking lot yelling and swearing into a cell phone and then throwing it on the ground and stomping on it. That didn't put out a good first impression, but our stay was OK.
We ate dinner at a nearby Kebab restaurant and got coffee and tea near Joshua Tree National Park after checking out.
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Steven Koo, General Manager at Best Western Joshua Tree Hotel & Suites, responded to this review
Thank you for your detailed review. It is always good to know the Pros and Cons, as it helps us improve as a business. Best regards.