Best Western Joliet Inn & Suites

4380 Enterprise Drive, Joliet, Illinois, 60431-8309, United States
based on 321 reviews Trip Advisor Logo
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Best Western Joliet Inn & Suites

If you cant decide if youre more city mouse or country mouse, this stunning Joliet hotel gives guests the best of both worlds. Our Joliet hotel offers easy access to Highway 55 and is just two miles north of Highway 80, the route that famously conn show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
4380 Enterprise Drive, Joliet, Illinois, 60431-8309, United States

Reviews of Best Western Joliet Inn & Suites

Traveller Overview:
4.0 Rating: 321 reviews
Excellent 41%
Very Good 25%
Average 13%
Poor 11%
Terrible 7%
Rating

harnett591, wrote review 02/08/2021

Not very clean

Staff was friendly but our bathroom was dirty. There are stains on carpet throughout hotel. The walls must be thin because you can hear everything. Beds were comfortable but it was hard to sleep with ... more

Rating

pzollner_70, wrote review 01/08/2021

Dirty, unfriendly staff

The place was filthy. We had to change rooms when we checked in because the floors were filthy and a bunch of toe/fingernail clippings. One of the toilets wasn’t working right and the front desk to me... more

Owner Response
Trikam Patel, Owner at Best Western Joliet Inn & Suites, responded to this review
Thank you for your feedback and apologies for any inconvenience you had. we will definitely talk to the concerned housekeepers and make sure this does not happen again. Thank you for staying with us.
Rating

durge123, wrote review 01/08/2021

Very clean and sparkling

We stayed at this hotel for my wife birthday and they did provide us very good service. Room was clean and staff did use all precautions for covid. beds were comfy and clean with good pillows. renovat... more

Owner Response
Trikam Patel, Owner at Best Western Joliet Inn & Suites, responded to this review
Thank you so much for your lovely comments. It was a pleasure seving you guys at our hotel. Please do visit us again.
Rating

justl535, wrote review 31/07/2021

Good Service

Very friendly and welcoming staff. Staff did follow covid procedures and helped staying safe. Hallway was quite and so good to relax in this hotel. Breakfast had good grab and go options. Rooms had fr... more

Owner Response
Trikam Patel, Owner at Best Western Joliet Inn & Suites, responded to this review
We are thrilled to know that you liked our location so much and also our Grab and Go option. Please do visit us again and thank you for staying with us.
Rating

Klnstr_21, wrote review 28/07/2021

Whelp There’s That

When you first enter into the room,; not bad, smells clean, and the sheets look clean. Hotel clerk was friendly enough. This is the good. This is the bad: I’ve stayed here for over 30 days. What did ... more

Owner Response
Trikam Patel, Owner at Best Western Joliet Inn & Suites, responded to this review
We are sorry to see that you had too many problems, we will definitely talk to the concerned departments and try to work on the things you mentioned. Apologies for any inconvenience you had.