Best Western Johnson City Hotel & Conference Center

2406 N Roan Street, Johnson City, Tennessee, 37601-1704, United States
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Best Western Johnson City Hotel & Conference Center

Located just off I-26 in the heart of Johnson City. Come experience true southern hospitality and enjoy our new upscale guest rooms!

Each of our guest rooms are appointed with 39-inch flat screen televisions, microwave, refrigerator, free W
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Johnson City Hotel & Conference Center

Traveller Overview:
3.5 Rating: 591 reviews
Excellent 35%
Very Good 29%
Average 14%
Poor 10%
Terrible 10%
Rating

omx1154, wrote review 18/01/2020

HORRIBLE FRONT DESK

Horrible service!! Don’t ever stay here! They should be blacklisted! Never again!! Nasty horrible service horrible customer service horrible horrible service horrible experience horrible customer s... more

Owner Response
BestWesternHotels, Corporate at Best Western Hotel & Conference Center Johnson City, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
Rating

karinaowoseni, wrote review 09/01/2020

New Management

Horrible experience/ woke us up at 2 am Bc they made a mistake checking us in and were rude about it! No handicapped rooms that allow our dog! Woke us in the morning to ask I if we were checking out! ... more

Owner Response
BestWesternHotels, Corporate at Best Western Hotel & Conference Center Johnson City, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
Rating

Go44173682244, wrote review 06/01/2020

Completely unprofessional staff

Housekeeping slammed opened door several times, jacuzzi wasn’t rinsed out and cleaning chemicals were put into the air from jets making us very sick and short of breath. Housekeeping argued that I did... more

Owner Response
BestWesternHotels, Corporate at Best Western Hotel & Conference Center Johnson City, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
Rating

pamelaflinch, wrote review 04/01/2020

Would not recommend

Recent stay in hotel was not a good experience. There was a fight in the hallway outside of door (2a), called front desk..no action. Arguing continued until 430. Still no response that night. Next da... more

Owner Response
BestWesternHotels, Corporate at Best Western Hotel & Conference Center Johnson City, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
Rating

tncatsie122770, wrote review 02/01/2020

Friendly Staff

We came into a room that the light wasn’t working on a lamp. The staff immediately went about resolving the problem. I appreciate the promptness of them working on the situation. They were very fri... more