Priceline classifies this as a 3 star...hardly!
14/11/2016 cedartree84, Columbia, South Carolina
Before I begin my review, I would like to say that I won't be holding this property to the standard of what I believe a 3 star hotel experience should be. If I were to do that, this would be a very ne... more
Before I begin my review, I would like to say that I won't be holding this property to the standard of what I believe a 3 star hotel experience should be. If I were to do that, this would be a very negative review and frankly would not be fair to the property. I will be holding this property to the standard of a 2 star (Quality Inn, Microtel, etc) standard.
With all that out of the way, it is important to note that this property is a strange hotel/motel hybrid. Unfortunately, I was assigned a room in the motel section because they were all sold out of interior rooms. Initially, I was assigned room 153 but the key reader on the door was not functioning (despite multiple attempts by both me and the front desk employee). As a result, I was assigned room 150. The room was ok. One thing I really enjoyed is how large it was. The bed was somewhat comfortable. It wasn't the best I have ever had but certainly not the worst. The shower was really strange. In order to get an acceptable temperature, I had to turn the hot water all the way on and barely turn the cold on. The safe didn't work at all and the TV was large but that didn't matter because the majority of channels are not in HD. Internet speed, on the other hand, was actually quite good.
As far as the property itself, the breakfast was adequate. It wasn't great but it wasn't terrible. The worst part of my stay happened at 2:30am on the last night I was there. The fire alarm went off and apparently that meant go out to your car, blast loud rap music. There was also a very distinct illicit drug smell in the air. Obviously the hotel cannot always control that but be aware the type of clientele you are likely around. Will I stay there again? Likely no. less
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review
Thank you for your feedback, cedartree. Many of our guests love that we have both interior and exterior doors as it suits their individual needs. Of course, if you book directly with us, instead of using a third party booking agent such as priceline, you have the opportunity to request the type of room you prefer. We also offer any channels that are offered in this area in HD, and we provide quite an extensive line up of channels, that most guest enjoy. There was a large area in this area that lost total power for a short time that set off our alarm temporarily and I apologize for any inconvenience it may have caused you. Thanks again for your feedback, and I hope you have a wonderful day.