Best Western Johnson City Hotel & Conference Center

Great staff, great service, the room was immaculate and the bathroom was huge compared to most places. The initial temperature of the room was very hot, took almost all night to cool off. We ended up driving around a few hours to let it cool down. less

My cousin and I stayed here for one night recently. And it was genuinely terrible. It started off rocky. At check in we got all sorts off attitude from the lady checking us in (she was black, not sure if you employ more than one black lady at the front desk, didn't get a chance to catch her name, no name tag) How many times can one person roll their eyes? Seriously? Was that amount of attitude necessary towards us? We were just there for one evening, and you would think that at the rate we paid we couldn't at least gotten a "Thank you for staying" from her. THEN we got to our room and our keys wouldn't work. So we had to walk all the way back to the front desk and deal with this horrible lady again. Who insisted that from the time we left her the first time we did something wrong with the keys. From that moment on we decided that it was in our best interest to not have to deal with this woman anymore. We get settled in our room. And decide to go for a swim. Wrong. There was a couple making out in the pool. The water looked super cloudy. There were no towels. So we go back to our room and get changed after realizing it was too dirty and yucky. Then head to the mall for some shopping. We get back to the hotel and are tired from traveling, shopping and just want to get food and rest. Seeing that the same lady is no longer at the desk we ask the gentleman behind the desk what we should eat. Another mistake. It was one smart remark after another, followed my a horrible laugh. I'm sorry, but laughing after making a smart remark doesn't make it any less horrible. He was of no help. We crossed paths with TWO employees during our stay. And both were horrible. We should've stayed at the mall. At least everyone there seemed nice. And it didn't reek of cigarette smoke. We don't recommend this place. Just passing through to get to Florida, do yourself a favor and try to make it past to a nicer place. Literally...NICER. What happened to the southern hospitality we were expecting? Because we didn't see it. We got a rude black woman, and an (older?) man who complained about everything that had nothing to do with us and would laugh about it. Seriously, it was not related to our inquiries of food. We are completely dumbfounded about how things went with these people during our stay. less

We stayed at this best western for one night, room recently renovated, pool was fair but for the price its a great deal! The hotels location is very convenient. Staff very nice and welcoming. Thank you! less

Clean and comfortable room, very roomy. The bathroom was clean and had a nice shower. Pool looked nice, the exercise room was good too. We had dinner at the oriental restaurant attached to the motel, and it was very good food and service. Nice to not have to leave after driving all day. Simple and reasonably priced for the night we stayed. Breakfast was typical but tasty. less

This place could use some updating. The beds were ok not great. Lots of strange pipe noises . Breakfast was cold muffins were stale smell in hallways pillows to small and not comfortable staff was friendly less