Overall very nice, but some nitpicks
21/12/2018 Lori S, Byron, Illinois, United States
We recently spent five nights at the John Muir Inn, and I really, really want to give it five stars. They did so many things very well. The beds were very comfortable and the wifi worked well. The ... more
We recently spent five nights at the John Muir Inn, and I really, really want to give it five stars. They did so many things very well. The beds were very comfortable and the wifi worked well. The staff were very courteous. The breakfast had a nice selection and there were cookies available in the evening! There was a nice little kitchenette area in the room. However, there were just too many little things we didn't like. There was barely adequate room in the parking lot and some nights we wondered if we'd find a spot. The rooms desperately need more and brighter lights. A floor lamp by the "comfy" chair is especially needed. There is almost no counter space in the bathroom, and I am a woman who doesn't wear make-up and doesn't need a lot of space. The gravy at breakfast was almost always cold. A couple of days we didn't get new drinking glasses while the old ones were taken away. And while the desk person tried to do a nice thing by giving us a room in a little tucked away corner, we ended up getting LOTS of highway noise. Nothing much individually, but it all adds up. So while I would recommend this hotel, I can only give it four stars. less
Prerna R, General Manager at Best Western John Muir Inn, responded to this review
Dear Lori S,
We appreciate you taking the time to give us your feedback. So glad you enjoyed your stay at our property. We sincerely are welcome to meet your standards. Also, hope to see you soon at our property once again.