21/08/2018 Aree M, Davis, California
The breakfast is really a highlight at this BW. A lot of the food seemed to be homemade and there was great selection. Nothing quite like crispy bacon in the morning, is there? The only disappointment... more
The breakfast is really a highlight at this BW. A lot of the food seemed to be homemade and there was great selection. Nothing quite like crispy bacon in the morning, is there? The only disappointment with breakfast is the poor layout and lack of seating--however, I think I saw some people bringing food back to their rooms, which is not something allowed at all BWs.
Other than that, I would say that I had a poorer than average experience at this BW. There was a long wait at check-in, and the room, while clean, seemed a bit shabby and in need of some repairs. In addition, some of the room features did not seem well-thought-out, such as the curtain for the closet being right by the door and prone to slipping out when the door was opened and shut. The AC was also a bit anemic, but thankfully it wasn't a very hot day.
In keeping with a troubling trend, this BW placed me into a room with 2 doubles instead of a room with 2 queens. This had previously happened to me at a BW in Anaheim in May, and after denials from the hotel I called BW corporate to confirm the size of their queens. In both cases, based off the size of beds the room did not have queen-sized beds, and while the front desk clerk at John Muir confirmed that the room had doubles, the manager denied that was the case and so there was no refund for the cost difference.
If you are staying in Martinez, this place may be worth it for the great breakfast. Just be sure to confirm your booking--the woman who checked out ahead of me was in the same boat (booking a queen room and getting saddled with a full). Buyer beware, I guess. less
Prerna R, Manager at Best Western John Muir Inn, responded to this review
Thank you for taking the time to give us your feedback. We are pleased to know that you enjoyed our breakfast. We are working on updating our breakfast space.
I apologize for the the inconvenience. I will make sure that we work on all the areas that you have brought to our attention.
Once again, we apologize for the inconvenience. We hope to see you again.