Convenient hotel with wonderful staff!
We were visiting family in the area and needed a hotel that accepted children and pets. We were welcomed at the front desk like we were at a 5 star hotel! The young woman at the desk is a mom so quiet... more
We were visiting family in the area and needed a hotel that accepted children and pets. We were welcomed at the front desk like we were at a 5 star hotel! The young woman at the desk is a mom so quietly asked if she could give our son a little treat? She was at the desk a lot during our visit over Thanksgiving week. She always engaged in conversation, checking in with us to make sure everything was ok. Our room was clean and well appointed. The breakfast was included in our stay and had a good variety of choices including waffles, hard boiled eggs and the usual cereals, oatmeal, hot eggs and sausages. Across the street, there is a grocery store, Starbucks and a few restaurant choices. If there is time to explore, there is a wonderful park near the water. This isn’t a fancy hotel, but is one of the best hotels at this level! I’ve stayed at 4/5 star hotels whose staff could take lessons from the staff here! less
Prerna R, General Manager at Best Western John Muir Inn, responded to this review
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. So glad our amazing team meet our standards and where accommodating during your stay.
If I can be of assistance in the future, please don't hesitate to contact me at 925-229-1010.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.