Best Western JFK Hotel

First let me say this hotel is not a BW. They are using the brand as a franchise, but nothing inside reminds me of a decent BW. The receptionist was polite, but could barely speak English. There is only one elevator for some reason. Rooms are weird and not friendly looking. Breakfast is way below average. Parking is cheap, but you have to reserve in advance. We had a problem with the A/C which was unfixable so they had to move us to a different room. They generously gave us an apartment, which is quite a lot better than our original room. Pictures are from both. less

We stayed here for two nights at the beginning of our trip. We found the staff to be nice and helpful, rooms are clean and breakfast sufficient. However, the decor (pretty barren lobby...) and quality of bedding (too soft) rather basic. Location is within easy reach of two train stations, but it is situated between a train track and noisy road, making it very noisy and I couldn’t sleep well. Doesn’t help that the walls are thin. Comfortable enough for a short stay and does its job. less

The hotel and staff were amazing, couldn't have asked for more. Location wise, it was perfect for us visiting for a football match at the stadium up the road which finished late. There are local shops, pubs and restaurants close by. There is a lovely little zoo across the road along with a funfair and bowling. The town centre is a little further out but there are many transport links close by to get you there directly within about 30 minutes. less

In general, the hotel is clean, rooms are appointed well, and internet is pretty good. They also serve a great breakfast. However, I would not recommend staying here. The location is not good - a 30 minute train ride to the city center. Nothing around the hotel and staff is not very helpful. I get the sense that they don’t like their jobs. They state that they have English TV stations and shuttle rides to the airport. Neither is true. Also, had an issue with the heat in the room. It got to 27 degrees and found out it is controlled by the front desk. Had to ask several times to lower the temp. It actually got quite uncomfortable. Again pluses and minuses but nothing within walking distance of the hotel so why stay here less

Excellent hotel in a nice area. The breakfast buffet was the most varied we have experienced and everything was really delicious. The service was courteous and professional. The room was OK: clean and comfortable. less