Best Western JFK Airport Hotel

14425 153rd Ln, Jamaica, New York, 11434-4203, United States
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Best Western JFK Airport Hotel

Our award-winning JFK Airport Hotel offers luxurious, clean accommodations and exceptional service. This JFK Airport Hotel is just minutes away from John F Kennedy International Airport and the newly opened World Resort Casino. Located in Queens we a show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
14425 153rd Ln, Jamaica, New York, 11434-4203, United States

Reviews of Best Western JFK Airport Hotel

Traveller Overview:
3.5 Rating: 1078 reviews
Excellent 25%
Very Good 33%
Average 24%
Poor 9%
Terrible 7%
Rating

tconcepcion84, wrote review 03/11/2020

Overnight stay

Although the hotel staff was great and the room was pretty clean I was disappointed to find that breakfast was not open due to covid. I get safety and all that jazz but the reservations rep said break... more

Owner Response
ZB Moham, General Manager at Best Western JFK Airport Hotel, responded to this review
De Tconcepcio84, Thank you so much for review! During these challenging times we are committed to cleanliness and disinfecting every guest room and public space every day. Due to state and city regulations we are restricted of offering breakfast and public gatherings to prevent spread of Covid-19. Again appreciate your feedback and hope to see you again soon. ZB Moham
Rating

mikob394, wrote review 16/09/2020

Do not book here!

Review of Best Western JFK Do not book at this hotel Small room-the room was 20x20 I measured it, just enough space for two people comfortably. Although the room was small-the room was the only place ... more

Owner Response
ZB Moham, General Manager at Best Western JFK Airport Hotel, responded to this review
Dear mikob394, Thank you for your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. ZB
Rating

R894NYjacks, wrote review 15/09/2020

The WORST best western I have stayed in

We stayed there after our flight from overseas was changed and we had to wait a day to catch a connection back home. My shower was so disgusting that I went to use the one in my friend's room. Multico... more

Rating

janelle2021, wrote review 14/04/2020

HOSTILE SERVICE AT BW JFK

I was confronted by the cleaning man while I was checking out because he said my bathroom smelled like I had been "burning" or I was "smoking". Once I told him I do not smoke he kept insisting and ins... more

Owner Response
ZB Moham, General Manager at Best Western JFK Airport Hotel, responded to this review
Hi janelle2021, Thank you for your feedback! On behalf of the team we apologize for not meeting your expectations. We are 100% smoke free property and during these challenging times we are enforcing our policy and in doing so sometimes we make mistakes. Again, we apologize and hope that you give us another opportunity to stay with us. ZB Moham
Rating

tchout02, wrote review 23/03/2020

JFK Rescue

BW JFK rescued us after a flight cancellation in the midst of the Corina Virus emergency. Located a shuttle bus ride from the Federal Circle airport train station. Excellent shuttle service. Very help... more

Owner Response
ZB Moham, General Manager at Best Western JFK Airport Hotel, responded to this review
Dear Tchout02, Thank you so much for review! We offer 24 hour complimentary shuttle service that makes it easy in and out of the JFK area. Due state and city regulations we are restricted in offering breakfast to prevent Covid-19 spread. Again, thank you for review and hope to see you again in the near futre. ZB Moham