Helpful Staff/Good for JFK Layover
11/01/2017 NaeDas, Chiang Mai, Thailand
We stayed here for one night on a layover from New Orleans to Thailand. We chose the hotel for it's proximity to JFK and because it was cheaper than the other hotels in the area. When we arrived, the ... more
We stayed here for one night on a layover from New Orleans to Thailand. We chose the hotel for it's proximity to JFK and because it was cheaper than the other hotels in the area. When we arrived, the shuttle was already there waiting and brought us straight to the hotel only about 5 minutes from the airport. The manager on-duty when we checked in was extremely helpful. We had booked a room with two-double beds and were given one of the smaller double bed rooms. We had a lot of luggage as well as our three children. The manager noticed and moved us to a larger room and even personally moved our luggage. Everyone at the hotel was friendly and helpful. We ordered takeout from a Chinese restaurant that delivered directly to the hotel. My only complaint is that the shuttle going back to the airport only goes once per hour. It would be much more convenient if it left every 30 minutes. If you need a simple hotel near JFK with helpful staff and clean, modern rooms, I would recommend this hotel. less
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review
Thank you so much for your review. Yes, our location is ideal if you need to be near JFK and convenient and efficient complimentary shuttle service available 24 hours a day. Thank you again and we hope to see you again soon.