Best Western JFK Airport Hotel

14425 153rd Ln, Jamaica, New York, 11434-4203, United States
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Best Western JFK Airport Hotel

Our award-winning JFK Airport Hotel offers luxurious, clean accommodations and exceptional service. This JFK Airport Hotel is just minutes away from John F Kennedy International Airport and the newly opened World Resort Casino. Located in Queens we a show more

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Check-in & Check out15:00:00 | 12:00:00
14425 153rd Ln, Jamaica, New York, 11434-4203, United States

Reviews of Best Western JFK Airport Hotel

Traveller Overview:
3.5 Rating: 1085 reviews
Excellent 25%
Very Good 33%
Average 24%
Poor 9%
Terrible 7%
Rating

triciabrown562, wrote review 10/04/2021

Awful!

My reservation was for park and stay. When I arrived, I was told that I needed to pay 2 additional nights, park and stay was only for 7 nights and I was staying 9. No one ever told me this. My confirm... more

Rating

sophiamS3162SH, wrote review 09/03/2021

Bathroom Smelled like Smoke

I stayed for one evening while catching a flight at JFK. Overall was a good hotel. However, I did notice that when I entered the bathroom in my room, there was a slight smell of cigarette smoke which ... more

Rating

Gabriel O, wrote review 25/02/2021

Absolute hell

Definitely terrible, room smelled like cigarettes. Staff was extremely rude. Sheets were dirty everything was hell. The sheets had brown spots on them and the rooms are muggy and hard to breathe in. ... more

Owner Response
ZB Moham, General Manager at Best Western JFK Airport Hotel, responded to this review
Dear gabrielsocasio, Thank you for your feedback. We apologize for not meeting your expectations. We have a strict non-smoking policy and cleanness program. We will certainly take your comments and share with staff to improve service for all our guests. Again, we apologize for the inconvenience. Best Regards, ZB Moham
Rating

chris2pherhall, wrote review 31/01/2021

1st BW experience

When will I receive my cover charge? Being communicated about the process would be nice? Reason for cover charge, just in case I smoke in the room! (Guilty until proven innocent) 1st and last time wit... more

Owner Response
ZB Moham, General Manager at Best Western JFK Airport Hotel, responded to this review
Dear chris2pherhall, Thank you for the review. I am sorry to hear you weren't communicated regarding our smoking policy. We do our best to inform our guests ahead of time via emails and reservation confirmations. I hope that you will try us again in the near future. Best Regards, ZB
Rating

athomas3447, wrote review 30/01/2021

Quality Time

Overall stay was superb. Location was easily accessible, convenient location to food or drinks. Staff were friendly and professional; it felt like home away from home. Though close to the airport I c... more

Owner Response
ZB Moham, General Manager at Best Western JFK Airport Hotel, responded to this review
Dear athomas3447, Thank you so much for your review. Our location is ideal if you want to be near JFK airport. Our complimentary 24 hour shuttle service takes 15 minutes to terminals. Again, thank you and hope to see you again in the near future. Best Regards, ZB