Best Western Jaco Beach All Inclusive Resort

The hotel was older and lacking the Costa Rican charm one would expect. Jaco Beach was considerably hotter than the Arenal/La Fortuna area of Costa Rica we had visited prior. This portion of the country is not directly in a rain forest and the hotel was located on the beach. During our stay in Jaco Beach, it did not rain once which was in stark contrast to the earlier portion of our stay (you can read about our experiences in the Arenal Volcano area in our earlier posts) There is two bar areas for the resort so it did take quite a bit of time to get a drink. It was difficult to get a chair in the pool area during some points of the day because of crowds and the lack of seating. In comparison with the room at we stayed in La Fortuna, the Casa Luna Hotel and Spa, the room was a huge disappointment. It was a normal hotel room with two double beds, a bathroom, cheap decor, and it was about half the size our room at the Casa Luna Hotel and Spa. There was no charm, there was no view, there was nothing remarkable about the room. It was not bad, but it was nothing to actually remark on. It was comfortable enough. We were happy we were only staying at this hotel for a short stay. ecause we had opted for the all-inclusive package, we received food as well as beverage included. The beverages had plenty of alcohol in them, however it did take a while to get a drink as there were only two bars located at the resort. The food was a buffet for every meal. There was one restaurant to choose from and then an outdoor buffet area that had more snack type food such as hot dogs, hamburgers, nachos, etc. The variety of the food did not really change that dramatically each meal. It was tasty but again not outstanding. There were iguanas hanging out by the restaurants and they did eat leftover food dropped on the ground. My son thought that was awesome! less

For the money, we were very satisfied with our stay at Best Western Jaco Beach. Our room was very clean, the staff was friendly and helpful. Food was just ok, but the drinks were very good. And the location was very good as well. I would recommend this resort. less

Worst all inclusive I've ever been to. Check in a nightmare, rooms like dorms.Grounds need improvement. Beach is full of debris, cigarette butts and garbage. Not enough outside seating for guests. "Beach bar" is steps from the beach, but indoors. A lot of space to set up outside seating and maybe some butt buckets, to encourage people to use instead of leaving them on the beach.To get a towel you need to stand at the desk, long wait for a towel. How bout setting up a towel stand by the pool? Entertainment is geared toward Spanish decent. The only positive was the buffet.Just not a well thought out hotel for guests. Couldn't wait to check out. less

We returned from a trip to Costa Rica less than a week ago and our two night stay at the Best Western in Jaco was memorable! We hadn't planned to stay there initially but when we changed our plans at the tail end of our trip we booked a couple of nights. And man are we glad we did! When we first arrived the thing that first stood out to me was how clean the hotel was. It's obvious the staff there takes great pride in making it that way. And speaking of the staff they were as accomadating, respectful and as nice as any I have ever met while traveling. That says a lot. The hotel surrounds a beautiful pool and the grounds are well kept. There is a nice open air bar with a view of the black sand beach leading to the ocean. The open air lobby with comfortable seating includes ping pong, pool and fooseball tables complementing that setting. Very kid friendly. Oh, and did I mention all-inclusive!? Imagine this setting with three big meals a day provided by a hard working and courteous staff. Food choices included buffet style dining with muliple entree choices, a fresh slad bar, fresh fruit, a specialty items section including made to order omelettes and a wide variety of desserts. Fresh fruit juice is available ( I went with the blackberry). Everything tasted great! Between meals the PM "snack" was served at the open air bar. My "snack" included a cheeseburger with fries with nachos. The two mango daiqaries I sipped on helped complement that eating experience. What more can I say. If you're into gambling the Croc Casino is a short walk or cab ride away and the Town of Jaco is the same distance in the other direction. The Best Western stands out as one of the gems of Jaco and I thank the entire staff there for making us experience the best possible time while making us feel welcome. We would defanitely return if it should work out for us in the future. Gracias Best Western Jaco y Pura Vida!. less

Food: lots of flavor, many choices . normally when we spend 2 weeks at some places the food becomes very repetitive and boring not here I was hoping for some repeats The drinks are amazing and many choices. Resort small but very beautiful and everything is very clean. Very typical Best Western look and feel. Pool is on the smaller side but it does the trick Close to the town of Jaco walking distance We found many things to do. Staff: This is what made this trip a great big 10 ALL staff very helpful and always smiling. I mean all from front desk, guards, chamber maids, cooks, servers, bartenders, grounds keepers etc. One thing that set this place apart I noticed that regardless if you tipped or not you still got the same great service which made you more than happy to tip. Special shout out to my three favorite bartenders Karen amazing always smiling eager to help she would always make me smile Her friendliness and good nature rubs off on you it's contagious Anthony he is quick makes you laugh and his "special" drinks are amazing he is fun to watch and he makes you feel at home Kaylor just a great friendly person When these three worked together it was fun to watch and I looked forward to seeing them all staff were great, helpful, welcoming but the ones mentioned above left a very good lasting impression on us so much so that we will be returning January 2020 and we never go to same place twice the only thing is all pool entertainment was in Spanish it was hard to participate less