Great place to vacation !!!
19/02/2017 Al M, Kitchener, Canada
This was our 4th trip to Costa Rica and this resort was one of our favourites. The rooms do not have the best décor or loads of amenities but unless someone plans to stay in their room a lot - Who car... more
This was our 4th trip to Costa Rica and this resort was one of our favourites. The rooms do not have the best décor or loads of amenities but unless someone plans to stay in their room a lot - Who cares?? The A/C worked well but was a bit loud at night when trying to sleep. The beds are firm as are the pillows, but the simple call to the front desk got softer pillows delivered to our room. We always had good water pressure and never ran out of hot water. There is a room safe available and are free to use. The grounds are well kept and the pool was always clean. The buffet was not huge but always had well prepared and tasty food to eat. The beach was typical Costa Rican brown/black sand and there were decent sized waves coming into the beach. Our evening ritual consisted of walking out to where the waves were breaking and body surfing on the waves as they broke over us... lots of fun. My daughter also took a surfing lesson from the surf instructor on the beach in front of the resort. There are rocks being washed in so water shoes are a good idea. The single thing that makes this resort a 5 star is ITS EMPLOYEES. We keep going back to Costa Rica because of the friendly, helpful, hard working people and this resort is a showcase of that. There were so many people who were great to deal with that we purposefully got their names to share in this review : all of the bar staff. Horatio, Octavio, Marlene, and Selena were standouts in the restaurant. Erick and Albin were the best at the front desk. Felicia kept our room clean and had some serious towel animal skills !!! The one that stood out the most at the bar and the restaurant was Jairon. He would help you out with whatever he could... There is not much in the way of nightlife here but Jaco is a couple minutes walk away if that is your thing. There are a lot of attractions not far away from the resort so it's easy to keep everyone entertained. The resort was not large and crowded and we barely ever had to wait for food / drinks more than a couple minutes. We all felt very safe at the resort (well Costa Rica in general...) and the water is safe to drink as well. We all had a great time here and would go back in a heartbeat. If you are looking to stay in a perfect resort with all the bells and whistles, this isn't your place. If you want a quiet place with good food and outstanding staff.... look no further. less