Best two weeks of our lives Staff make this place a 5 star
24/04/2019 Jenny B, Sudbury, Ontario, Canada
Food: lots of flavor, many choices . normally when we spend 2 weeks at some places the food becomes very repetitive and boring not here I was hoping for some repeats The drinks are amazing and many ch... more
Food: lots of flavor, many choices . normally when we spend 2 weeks at some places the food becomes very repetitive and boring not here I was hoping for some repeats The drinks are amazing and many choices.
Resort small but very beautiful and everything is very clean. Very typical Best Western look and feel. Pool is on the smaller side but it does the trick
Close to the town of Jaco walking distance We found many things to do.
Staff: This is what made this trip a great big 10 ALL staff very helpful and always smiling. I mean all from front desk, guards, chamber maids, cooks, servers, bartenders, grounds keepers etc. One thing that set this place apart I noticed that regardless if you tipped or not you still got the same great service which made you more than happy to tip. Special shout out to my three favorite bartenders Karen amazing always smiling eager to help she would always make me smile Her friendliness and good nature rubs off on you it's contagious Anthony he is quick makes you laugh and his "special" drinks are amazing he is fun to watch and he makes you feel at home Kaylor just a great friendly person When these three worked together it was fun to watch and I looked forward to seeing them all staff were great, helpful, welcoming but the ones mentioned above left a very good lasting impression on us so much so that we will be returning January 2020 and we never go to same place twice
the only thing is all pool entertainment was in Spanish it was hard to participate less
Marjorie E, Guest Relations Manager at Best Western Jaco Beach All Inclusive Resort, responded to this review
Dear Jenny B, thank you so much for sharing such lovely and very thorough comments about your stay with us.
We are elated and very proud to learn that it was so great, even so that you mentioned that it was the best two weeks of your life because nothing is more important to us than our guests' total comfort, satisfaction and well being.
We provide comfortable accommodations and excellent all inclusive services so our guests can relax, rest and enjoy the beach to the max without having to worry about anything.
We are very proud to have people like Karen, Kaylor and Anthony in our staff because they are truly committed to our guests and they truly embody everything our hotel and brand stands for and represents.
We are very glad that you found our location so convenient; besides being right at the beach (and with direct access to it) we are just a couple of blocks away from downtown Jaco.
It was a pleasure being at your service.
The entire team will be looking forward to your next visit. Thank you for choosing us.
Guest Relations Manager.