Budget All Inclusive, Good Value, Great drinks, Mediocre Food
16/10/2019 JennyPorkchop, Brooklyn, New York, United States
I stayed by myself here for $110 a night on booking.com. The room was one of the largest and cleanest I had in Costa Rica and the beds were comfortable with nice bedding. This was not a luxu... more
I stayed by myself here for $110 a night on booking.com. The room was one of the largest and cleanest I had in Costa Rica and the beds were comfortable with nice bedding. This was not a luxury hotel, but for the price it was good considering all drinks and food were included. The drinks are made out of alcohol like Smirnoff and Flor de Cana or Johnny Walker, so it is nice that they aren't using the cheapest stuff. There are buffets for breakfast, lunch and dinner and a snack area in between. The hotel is located right on the beach, towards the end of the strip. It isn't on the nicest part of the beach, but I really enjoyed walking the entire length in the morning and taking a swim without having to worry about my stuff. Most of the staff were nice.
The not so good:
Check in was a little confusing - they let me go to my room early at 2 pm but I didn't realize I had to come back for the bracelet that allowed me to drink at 3 so it was awkward at the bar when I tried to get a drink with the wrong bracelet. As a solo traveler, it was pretty much impossible to meet people, as everyone else was in a couple or family group. The night life was not very good. They didn't seem to dim the lights or have any live or DJ music or any type of "night club" scene. The food ranged from not great to just ok - good value but not great food. less
Marjorie E, Guest Relations Manager at Best Western Jaco Beach All Inclusive Resort, responded to this review
Dear JennyPorkchop, thank you so much for sharing your very nice comments about your stay at our hotel.
We are very glad that it was so enjoyable, that you found your room so comfortable and that you were so pleased with our location (we are right at the beach, have direct access to it and we are also just a couple of blocks away from downtown Jaco) and with our all inclusive services (especially with the food and drinks). We are truly sorry about the inconvenience you experienced at the bar the day of your check in due to the bracelet. Please accept our apologies that there was no nightly entertainment during your stay. Usually there is entertainment (like karaoke nights, live music and a DJ, ect.) during the weekends so you probably stayed with us during the the week. We assure you that there is nothing more important than our guests' total comfort, satisfaction and well being so we would always go above and beyond in order to make our guests feel more than welcome and right at home.
It was a pleasure being at your service. Thank you for staying with us. We hope to see you back again in the very near future.
Guest Relations Manager