Best Western Jacksonville Inn

1709 W Morton Avenue, Jacksonville, Illinois, 62650, United States
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Best Western Jacksonville Inn

Experience the wonders of Jacksonville, IL - the home of Ken Norton former world heavyweight champion boxer - in its most comfortable form at this relaxing, pet-friendly hotel. Located just two miles from historic downtown Jacksonville, Illinois, thi show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1709 W Morton Avenue, Jacksonville, Illinois, 62650, United States

Reviews of Best Western Jacksonville Inn

Traveller Overview:
4.0 Rating: 175 reviews
Excellent 45%
Very Good 29%
Average 9%
Poor 6%
Terrible 9%
Rating

bdsprung, wrote review 19/05/2021

Great Value

This Best Western offers a great value for what it offers: clean rooms, comfortable beds, a table for eating and paperwork, TV, microwave, wifi, swimming pool, exercise room, a simple yet sufficient b... more

Owner Response
Hotel Manager, Other at Best Western Jacksonville Inn, responded to this review
Dear Guest, Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We will take your comments for further improvement. It is our privilege to serve clients like you. Reviews from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager.
Rating

Kimberly F, wrote review 08/05/2021

Slice of heaven in a small town

This Best Western is a personal favorite, my son goes to school out there so we frequently visit, move in day, fall/winter visit, bday visit, spring visit, move out day. We have tried other hotels in ... more

Owner Response
Hotel Manager, Other at Best Western Jacksonville Inn, responded to this review
Dear Kimberly, Thank you for your recent stay at our property. It is really nice to hear that you had a satisfactory stay. Your appreciation for the room,amenities and hospitality encourages us. It is our pleasure to serve our guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.
Rating

minsoosong, wrote review 26/04/2021

breakfast food is poor or non-existent

Stayed at the hotel because of the baseball tournament and team manager arranged for the stay. pool is small, rooms are small, breakfast food was non-existent. Found out BW is owned and operated by i... more

Owner Response
Hotel Manager, Other at Best Western Jacksonville Inn, responded to this review
Dear Guest, Thank you for taking the time to tell us about your experience. Your valuable comments and suggestions for improvement are important to us. We shall check and take effective actions in those areas. Customer satisfaction is our highest priority. Look forward to welcoming you again. Sincerely, Hotel Manager
Rating

ARNtoGO, wrote review 05/04/2021

Bad neighborhood

When I booked on line I did not realized the rooms have outside entry. The price was ok. We needed to have pet friendly room. The rooms are clean and adequately furnished. The neighborhood is not good... more

Owner Response
Hotel Manager, Other at Best Western Jacksonville Inn, responded to this review
Dear Guest, Thanks for your stay and the comments. I appreciate your feedback. Nice to see the positives and regret the negative issues. We shall work further to improve the amenities based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon, Sincerely, Hotel Manager.
Rating

B9648IEamys, wrote review 24/03/2021

Old stinky hotel

Room absolutely smelled like old cigarette smoke although I had to sign a waiver for no smoking in the room. Had to immediately go to the store to buy air freshener & febreze to tolerate our room. Wai... more

Owner Response
Hotel Manager, Other at Best Western Jacksonville Inn, responded to this review
Dear Guest, I am distressed to see your comments. My apologies. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again. Sincerely, Hotel Manager