Best Western Jacksonville Inn

Front desk staff is amazing. Very welcoming and made the experience great right from the beginning. I would stay here at this location again when I drive through Jacksonville, IL. Thank you for an amazing experience. less

Called for reservations lady was rude & talking way too fast had to ask for confor # then have her repeat a couple times thinking I hope she is not there when we check in of course she was again had to have her repeat wifi password she seemed in a hurry and not friendly Got to room computer chair was broken and would not raise stayed very low and arms were loose to the point it was not sitable also other chair in room was very small like child size and dirty Drain in both tub and sink were slow standing in water when taking a shower water in sink while brushing teeth yuck! Heavy layer of dust on top of both lamps and bed headboard Mattress did look new and was comfortable Must ask for Bible they do not leave Bibles in rooms During our travels we usually stay at Best Westerns & are Reward members~ Excellent experiences in Marion Illinois but Jacksonville NOT SO MUCH I recommend you ask to see room first if you stay at Jacksonville less

For the price I paid to stay the night, I thought this was just as good as more higher priced hotels. The breakfast food was adequate, the pool area was great and open and well ventilated, the rooms were pretty decent as well. Nothing I could find to complain about. Thank you for a great stay. less

We were in town for a softball tournament. This hotel was very accommodating and accepting of a hotel full of 12-14 year old girls. The rooms were small but were equipped with a refrigerator and microwave and suited our needs perfectly. The pool area is very nice as is the small fitness center. The location is nice with plenty of restaurants and shopping nearby. I would definitely recommend this hotel to anyone staying in the area. less

Not off Int. 72 - on Business 72 in a shopping district. Very safe and quiet. Comfortable and clean accommodations. Great pool! Only problem - getting the TV to work. Used the remote - kept saying to push "input". Pushed it - did nothing. Went to check at the front desk and said the input was on the side of the TV. Yes it worked - great TV - but everytime I wanted to put the TV on had to push remote and input on the side of the television. If that is the case for all rooms - I would suggest a sign pointing out what to do. Great breakfast too!!! less