Room was clean and comfortable
Hotel overall was clean, comfortable and for the most part quiet. The breakfast was very poor, the waffle iron was dirty and disgusting. The front desk person apologized for the breakfast and tried to... more
Hotel overall was clean, comfortable and for the most part quiet. The breakfast was very poor, the waffle iron was dirty and disgusting. The front desk person apologized for the breakfast and tried to clean the waffle maker. She did say covid 19 was the cause for not having a full line for breakfast eggs, sausage etc,,, less
Ajay Patel, Owner at Best Western Jacksonville Inn, responded to this review
Hello Guest,
Thanks for the stay and the feedback.
Your observations and suggestions are very important to us.
Our apologies for the inconveniences,majorly because of the pandemic.
We shall definitely work on the shortcomings at the earliest.
You can expect a further improved stay next time.
Visit us again soon.
Sincerely,
Hotel Manager.