Best Western Jacksonville Inn

1709 W Morton Avenue, Jacksonville, Illinois, 62650, United States
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Best Western Jacksonville Inn

Experience the wonders of Jacksonville, IL - the home of Ken Norton former world heavyweight champion boxer - in its most comfortable form at this relaxing, pet-friendly hotel. Located just two miles from historic downtown Jacksonville, Illinois, thi show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Jacksonville Inn

Traveller Overview:
4.0 Rating: 167 reviews
Excellent 45%
Very Good 30%
Average 8%
Poor 7%
Terrible 7%
Rating

Frank P, wrote review 09/03/2020

too noisy to sleep, and smokers at door constantly

So, moved here to avoid construction at another hotel. Rowdy people drinking and talking loudly, throwing cups at each other in dining area, carrying on loud conversations in halls and outside windows... more

Owner Response
bestwesternjacksonvi, Hotel Manager at Best Western Jacksonville Inn, responded to this review
Hello Frank, We are disappointed to note that your overall experience of the stay was unsatisfactory. Whatever may be the reasons, we will definitely verify the reality and take actions to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way. Sincerely, Hotel Manager Best Western Jacksonville Inn
Rating

S A, wrote review 06/03/2020

Nice Stay

We stayed in January 2020 during a very cold weekend. The hotel was clean and had a nice pool The staff was nice and helpful. Breakfast was good. If i go back to Jacksonville, I would stayat this hot... more

Owner Response
bestwesternjacksonvi, Hotel Manager at Best Western Jacksonville Inn, responded to this review
Dear S A, We are really happy to see your positive feedback with appreciation for the location, room, bed and breakfast. These compliments are very much encouraging for our team to raise the service benchmark. We are privileged to have guests like you and invite you to visit us again. Best Regards, Hotel Manager. Best Western Jacksonville Inn.
Rating

Bob S, wrote review 03/02/2020

Very good accommodations

Hotel is off Int. 72 - by the shopping district of Jacksonville. Small in size - convenient for parking close to your room. Rooms are average - very clean and quiet. TV has many stations and premiu... more

Owner Response
bestwesternjacksonvi, Hotel Manager at Best Western Jacksonville Inn, responded to this review
Hello Bob, Thank you very much for your stay at the Best Western Jacksonville Inn. It is nice to note your appreciation for the location and the amenities. Nice to learn that you liked the breakfast. We look forward to your next visit. Sincerely, Hotel Manager.
Rating

Voyager07155165237, wrote review 30/01/2020

dirty

Had bugs and was not clean in behind beds and around them. Dust ruffle was full of hair, dust and dirt. Outlets in bedside lamps not working properly, And these are needed for CPAP machines. As these ... more

Owner Response
bestwesternjacksonvi, Hotel Manager at Best Western Jacksonville Inn, responded to this review
Dear Valued Guest, Thanks for your stay at the Best Western Jacksonville Inn.. We are very much concerned with your feedback. Our apologies for the bad experience due to lack of cleanliness. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
Rating

swedishbronco, wrote review 06/01/2020

Clean rooms and friendly staff

We had several families here for a funeral. The staff was very friendly and allowed our group to use several of their common areas. The kids used the pool which was very nice. The small rooms were ... more

Owner Response
bestwesternjacksonvi, Hotel Manager at Best Western Jacksonville Inn, responded to this review
Hello Guest, Thank you very much for your compliments of our hotel. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. With best wishes, Hotel Manager.