Best Western Jacksonville Inn

1709 W Morton Avenue, Jacksonville, Illinois, 62650, United States
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Best Western Jacksonville Inn

Experience the wonders of Jacksonville, IL - the home of Ken Norton former world heavyweight champion boxer - in its most comfortable form at this relaxing, pet-friendly hotel. Located just two miles from historic downtown Jacksonville, Illinois, thi show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Jacksonville Inn

Traveller Overview:
4.0 Rating: 163 reviews
Excellent 46%
Very Good 30%
Average 8%
Poor 7%
Terrible 7%
Rating

swedishbronco, wrote review 06/01/2020

Clean rooms and friendly staff

We had several families here for a funeral. The staff was very friendly and allowed our group to use several of their common areas. The kids used the pool which was very nice. The small rooms were ... more

Owner Response
bestwesternjacksonvi, Hotel Manager at Best Western Jacksonville Inn, responded to this review
Hello Guest, Thank you very much for your compliments of our hotel. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. With best wishes, Hotel Manager.
Rating

jakenne, wrote review 13/12/2019

Great Value!

Very clean and inviting with a good breakfast selection. Pool is not large,but the temperature was nice and the jacuzzi is excellent. Staff at the front desk was very helpful. The price was extreme... more

Owner Response
bestwesternjacksonvi, Hotel Manager at Best Western Jacksonville Inn, responded to this review
Dear Jakenne, We are glad to know that you liked our hospitality and also thank you for appreciating your stay at our hotel. It is nice to note that you found the price, pool, staff, and breakfast great. We are privileged to serve guests like you. We shall always try to offer you the finest stay experience and hospitality. Once again thank you for your nice words and we look forward to seeing you back here soon!!! Best Regards, Hotel Manager.
Rating

mrclay77, wrote review 16/11/2019

Awesome front desk staff

Front desk staff is amazing. Very welcoming and made the experience great right from the beginning. I would stay here at this location again when I drive through Jacksonville, IL. Thank you for an ama... more

Owner Response
bestwesternjacksonvi, Hotel Manager at Best Western Jacksonville Inn, responded to this review
Hello Guest, Thanks for your stay at the Best Western Jacksonville Inn. We are delighted to see your feedback. Your appreciation is very much encouraging. Our team will offer yet another awesome hospitality next time. Looking forward to your next visit. Sincerely, Hotel Manager.
Rating

karoni61, wrote review 07/11/2019

Not a pleasant stay at Jacksonville

Called for reservations lady was rude & talking way too fast had to ask for confor # then have her repeat a couple times thinking I hope she is not there when we check in of course she was again had t... more

Owner Response
bestwesternjacksonvi, Hotel Manager at Best Western Jacksonville Inn, responded to this review
Dear Valued Guest, Thanks for your stay at the Best Western Jacksonville Inn. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. I hope you will reconsider. Sincerely, Hotel Manager.
Rating

catherinew693, wrote review 04/11/2019

Clean and great quality

For the price I paid to stay the night, I thought this was just as good as more higher priced hotels. The breakfast food was adequate, the pool area was great and open and well ventilated, the rooms w... more

Owner Response
bestwesternjacksonvi, Hotel Manager at Best Western Jacksonville Inn, responded to this review
Hello Catherine, Thanks for your stay at the Best Western Jacksonville Inn. We are delighted to see your feedback. Your appreciation is very much encouraging. Our team will offer yet another awesome hospitality next time. Looking forward to your next visit. Sincerely, Hotel Manager.