Best Western Jacksonville Inn

We booked this through Trip Advisor based upon the reviews. Very nice hotel with a nice clean room and comfortable mattress. Front desk staff were friendly and helpful. The only bump in our stay was the ice maker was out of service near our room and the drink machine was loaded incorrectly dispensing the wrong sodas. We would recommend staying here. less

Staff was courteous and answer questions with a smile. Rooms were clean and the décor was nice. All equipment worked properly. Upon our daily return our room was clean with fresh new towels. Location to main highway was excellent. less

Clean room. I like the separate toilet and vanity rooms. Mattress needed upgrading. This motel has exterior access to rooms. I prefer interior access for security reasons. Breakfast room was very small but the breakfast variety and quality was very good. less

They have updated their rooms recently...everything was clean and really nice! I try to pick this location each time I'm in town! The breakfast is always great in the mornings as well! Service is wonderful! less

The hotel has definitely gone through some renovations. The outside still looks the same, but it's the inside where it counts. The rooms have gone from the strange mix of grandma's floral blankets to a sleek modern take, with monochromatic furniture and splashes of color for paintings. If you're into it, it's not bad. The beds and pillows have seen an upgrade, and if you're into hard beds and flat pillows, then congratulations, this place is for you! If not, well, I've got some bad news. I'm sadly not one of those people, so I had a rough stay. The bathroom was really nice though. Not quite as roomy as some I've stayed in, but the counter was spacious for all the various toiletries (I'm a lady, so I had all the makeup and other necessities), and since we had a suite, we had a jetted tub, which was REALLY nice. But... let's talk about that running water. Keeping it hot was a pain. It'd be nice and warm for a few minutes, and then it'd suddenly run ice cold for about 10 seconds. When you're mid-shampoo, and you've got long hair, a sudden douse of cold water is definitely a wake up call! Ok, so long story short, the room itself had a bed to sleep on, a fridge and a microwave if you need them, a bathroom that worked really well, and the hotel had not only friendly and courteous staff, but also provided breakfast. I'd recommend it. But it does come with some kinks to work out. less