Best Western Jacksonville Inn

1600 John Harden Drive, Jacksonville, Arkansas, 72076-3157, United States
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Best Western Jacksonville Inn

Heading to Jacksonville, AR for vacation? Choose the Best Western Jacksonville Inn for comfortable accommodations, exceptional service and a great location near the Little Rock Air Force Base and exciting and historic Little Rock attractions.
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1600 John Harden Drive, Jacksonville, Arkansas, 72076-3157, United States

Reviews of Best Western Jacksonville Inn

Traveller Overview:
4.0 Rating: 193 reviews
Excellent 58%
Very Good 18%
Average 12%
Poor 4%
Terrible 6%
Rating

Justin B, wrote review 05/04/2021

No smoking signs are just a suggestion

Okay here it goes, I reserved online with a specific rate and reserved a king suite. When I arrived I found out that they had never even tried billing my card, had given away the king suite to somebod... more

Owner Response
Tina M, General Manager at Best Western Jacksonville Inn, responded to this review
Justin B, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We would like to express our apologies for the pot smelled and wish we had known during your stay so that we could have taken action to remedy this issue. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
Rating

ChristieBlair, wrote review 09/02/2021

Fantastic and very affordable

Great hotel. Clean and attractive room, got a smoking room and it smelled as fresh as any non smoking room I have gotten. All of the staff was friendly and very helpful. The only issue we had was t... more

Owner Response
Tina M, General Manager at Best Western Jacksonville Inn, responded to this review
Hi ChristieBlair, Greetings from Best Western Jacksonville Inn. Thank you so much for your kind words regarding the cleanliness and fresh smell of your lodgings. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. We also appreciate your suggestions for improvement to our internet connection and look forward to impressing you during future stays.
Rating

thejetts17, wrote review 15/01/2021

Very Clean

I was worried because i seen a couple bad reviews but it was super clean. No problems at all. No problems checking in. Price was amazing. Will definitely be staying again when visiting Little Rock AFB... more

Owner Response
Tina M, General Manager at Best Western Jacksonville Inn, responded to this review
Hi thejetts17, Thank you so much for sharing your review and giving us an honest look at the guest experience in our Best Western Jacksonville Inn hotel. It is rewarding to hear that we have succeeded in making you feel comfortable and that you experienced no difficulties with our services or amenities. We look forward to serving you again and giving you another five-star experience. Kind regards.
Rating

tre0525, wrote review 28/12/2020

Local Guest

The front desk cleck was very friendly The room was nicely decorated, the bed was super comfortable and very clean, the area was great only exception was the hotel next door was being renovated which ... more

Owner Response
Tina M, General Manager at Best Western Jacksonville Inn, responded to this review
Hi tre0525, Thank you for your kind comments and 5 star rating! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Rating

airwinger31, wrote review 16/12/2020

Great employee

Teresa Harrison is outstanding. Worked to make our stay very pleasant. Very knowledgeable about the area. Stayed for 4 nights and have recommended this hotel to others and the Air Force local base as ... more

Owner Response
Tina M, General Manager at Best Western Jacksonville Inn, responded to this review
Hi airwinger31, Thank you for sharing this five star review of our hospitality and service. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We will happily share your comments with Teresa Harrison and we look forward to seeing you soon!