Best Western Jacksonville Inn

1600 John Harden Drive, Jacksonville, Arkansas, 72076-3157, United States
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Best Western Jacksonville Inn

Heading to Jacksonville, AR for vacation? Choose the Best Western Jacksonville Inn for comfortable accommodations, exceptional service and a great location near the Little Rock Air Force Base and exciting and historic Little Rock attractions.
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1600 John Harden Drive, Jacksonville, Arkansas, 72076-3157, United States

Reviews of Best Western Jacksonville Inn

Traveller Overview:
4.0 Rating: 195 reviews
Excellent 57%
Very Good 18%
Average 12%
Poor 4%
Terrible 6%
Rating

r0nh0rne, wrote review 15/07/2021

Not as advertised.

Would not go back there. Staff was nice though. Tired of making reservations then getting there and discovering location is hard to get to breakfast is not offered as advertised. Bed was rock-hard, ... more

Owner Response
Guest Relations Manager, General Manager at Best Western Jacksonville Inn, responded to this review
r0nh0rne, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are sorry that you found our location to be inconvenient and breakfast service is temporarily out of this time due to the pandemic. Our Hotel is working hard to follow the CDC guidelines, and all of our local county and state recommendations when it comes to Covid-19. We are all doing the best that we can for our valued guests. We hope to be back to normal someday soon, and we thank you for your understanding.
Rating

podom21, wrote review 24/06/2021

family reunion

have stayed at Jacksonville several times - close to the base - clean - dog friendly and close to excellent places to eat - easy access from the freeway - grandkids loved it - No Pool was a bummer - ... more

Owner Response
Guest Relations Manager, General Manager at Best Western Jacksonville Inn, responded to this review
Hello podom21, Thank you so much for your kind comments and review regarding your most recent stay with us. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience while staying with us near the Restaurant and the freeway. We look forward to serving you and your family again and giving you another five-star experience.
Rating

Justin B, wrote review 05/04/2021

No smoking signs are just a suggestion

Okay here it goes, I reserved online with a specific rate and reserved a king suite. When I arrived I found out that they had never even tried billing my card, had given away the king suite to somebod... more

Owner Response
Tina M, General Manager at Best Western Jacksonville Inn, responded to this review
Justin B, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We would like to express our apologies for the pot smelled and wish we had known during your stay so that we could have taken action to remedy this issue. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
Rating

ChristieBlair, wrote review 09/02/2021

Fantastic and very affordable

Great hotel. Clean and attractive room, got a smoking room and it smelled as fresh as any non smoking room I have gotten. All of the staff was friendly and very helpful. The only issue we had was t... more

Owner Response
Tina M, General Manager at Best Western Jacksonville Inn, responded to this review
Hi ChristieBlair, Greetings from Best Western Jacksonville Inn. Thank you so much for your kind words regarding the cleanliness and fresh smell of your lodgings. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. We also appreciate your suggestions for improvement to our internet connection and look forward to impressing you during future stays.
Rating

thejetts17, wrote review 15/01/2021

Very Clean

I was worried because i seen a couple bad reviews but it was super clean. No problems at all. No problems checking in. Price was amazing. Will definitely be staying again when visiting Little Rock AFB... more

Owner Response
Tina M, General Manager at Best Western Jacksonville Inn, responded to this review
Hi thejetts17, Thank you so much for sharing your review and giving us an honest look at the guest experience in our Best Western Jacksonville Inn hotel. It is rewarding to hear that we have succeeded in making you feel comfortable and that you experienced no difficulties with our services or amenities. We look forward to serving you again and giving you another five-star experience. Kind regards.