Best Western J. C. Inn

Priceline pictures of Best Western does not show the dirty surroundings or interior. Day 1: The curtains in our suite are ripped so those on the street can see us. Tracy, the manager, said she knows and can’t replace them because they are hard to find ones to fit the window. The bathroom doorknob is broken so my mom was stuck in the bathroom for 5 minutes while I was sleeping. Then I was stuck in the bathroom for 30 minutes when she was sleeping. Daniel, the maintenance man was sent by the manager, Tracy, with a screwdriver to save me which took 30 minutes. Tracy, laughed because I was stuck in the broken lock bathroom. The shower water does not drain. When I asked Tracy for a refund or adjustment she said there is nothing she can do and I have to go through Priceline. Day 2: We returned to our room at 8:45 pm to find mail service did not clean the room which I requested, through Tracy, when I checked in on Day 1. Hannah said Tracy did not make any notes for maid service to come. Hannah said maid service is gone for the day and gave me new towels and trash bags. Hannah also apologized for the many issues we had on our stay and said maid service will come the next day which is our check out day. less

The front desk service person named Mica was great! I would give it a five but the hotel is a little rundown and has no elevator, but I would stay there because Mica is very delightful to talk to and a great at helping people! less

Mikka, the front desk clerk was very friendly and informative. the pool was a nice reprieve from all the stressors going on. quiet and clean, comfortable beds, and a great location. excellent stay, even if it wasnt a vacation! less

We last stayed here in 2018 while traveling between IA & AZ. It’s a good motel for a one night stay, the rooms are showing their age just a little but were fine. The bathroom was bigger than a lot of motels. Their room rate was a little lower than some but we travel with a dog & the pet fee was higher than most, so it works out about the same. The parking lot is only on one side of the motel, so if you like your vehicle outside your window you’d have to request a room on that side. less

First, the positive...The front desk clerk was very nice and helpful. The coffee was better than most hotels offer. Our room was in sad disrepair. The sheer window curtain was literally in shreds. The bathroom door didn’t close completely, so you could not engage the lock. The middle support for the mattress was lying on the floor under the bed. Everything was old and dingy and in desperate need of TLC. less