Best Western J. C. Inn

Our visit started out pretty good. Things got crazy at about 1:15 in the morning. We woke up to the sound of the Jacuzzi tub and/or shower above us running. It was extremely loud! It ran on and off till about 2:00, which by then, we were hearing a constant dripping in our room. It took a while to figure out that what we were hearing was their tub leaking into our room. The drip got faster and faster became almost a constant stream of water. We called the front desk to tell them what was happening, and they asked if we would like to move to another room. So at 2 am, we moved down the hall to another room. In the morning, we asked the front desk worker if they would offer any dicount or vouncher for all the hassle and inconvenience. She said no, not since they had another room available to move us to. I'm not sure if the front desk worker was a manager or not, but she didn't even try to ask a manager about giving us a discount or ask us if we would like to talk to a manager. Our biggest complaint is how much sleep we lost because of a leaking tub that didn't get fixed properly. The front desk said they knew it had leaked before, but thought it was 'fixed' because someone had 'looked at it.' That's not something I would expect from a Best Western. I would expect that from a $40 value motel. less

The property and room looked nice enough, but the bed was uncomfortable and the refrigerator ran way too loudly all night, but those aren’t my real complaints. I made reservations over the phone requesting a ground level room. I was told that wouldn’t be guaranteed, but I was NEVER told that there is no elevator on the property and that I would have to haul myself and my luggage up a flight of stairs. I can barely handle stairs, so my luggage stayed in the car. And the receptionist wore no face mask even though the state mandates it. There was a plastic shield between us, but I’d like more from hotels during the pandemic. I can’t believe indoor hotels in this day and age aren’t required to have an elevator or inform the customer. less

Room was clean and the pool was warm. They were nice to my grandson 4 and 6, who enjoyed the pool. The inn is located around alot of food places as well as Wal Mart just across the street for those forgotton items. The only bad things was the a lot of traffic so you have to keep eye on the pets and kids. less

Just passing through on trip west, with hubby and our 2 dogs. Best Western is very accommodating for pet owners. Pet area available out back. Room was clean and comfortable, wi-fi ran smoothly. Grab and Go breakfast bags available, as well as coffee station in lobby. Friendly staff with smooth check in. Easy to find and conveniently located near various eateries. Good value. Wouldn't hesitate to stay again if in area. less

Clean rooms. Entrance to back door needs fixing so that card keys work. It was hit or miss as to how many times I had to swipe my card and get the door to open. Will stay here again though. Disappointed in the bag breakfasts but during the pandemic it's hard to do anything else. Although a small juice or milk would have been nice. Perhaps also a choice of the individual cereal boxes as well. less