Best Western Irving Inn & Suites at DFW Airport

4110 W Airport Freeway, Irving, Texas, 75062-5913, United States
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Best Western Irving Inn & Suites at DFW Airport

The Best Western Irving Inn & Suites at DFW Airport reveres southern hospitality and ensures that every guest is treated like family. Travelers who need to catch an early flight or guest that want to be close to the DFW Attractions, have the best of show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Irving Inn & Suites at DFW Airport

Traveller Overview:
3.5 Rating: 471 reviews
Excellent 26%
Very Good 31%
Average 19%
Poor 12%
Terrible 9%
Rating

AdventurousJanis, wrote review 09/12/2019

get what you pay for

This inn was in the perfect location for our family and friends visit. When we arrived late at night, 3 rooms were not cleaned, so we were then given a suite for our trouble. We greatly appreciated... more

Owner Response
44524, General Manager at Best Western Irving Inn & Suites at DFW Airport, responded to this review
Thank you for sharing this experience. It is through feedback like yours that we are able to quickly address maintenance issues that would allow such a situation to occur. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Rating

rickparhambiz, wrote review 05/12/2019

business stay

the american workers at the hotels seem to give good customer service. the foreign workers or management tend not to give good customer service & tend not to want to get involved in issues & try to so... more

Owner Response
44524, General Manager at Best Western Irving Inn & Suites at DFW Airport, responded to this review
Hello and thank you for your feedback about your stay at the Best Western Irving Inn & Suites. We value all guest feedback and I am glad to see that you felt our staff service levels and cleanliness exceeded your expectations. Your breakfast experience is a concern and I will be sure to review your comments with my breakfast attendants to ensure that all items are fully stocked and available moving forward. I genuinely hope that we have the opportunity to serve you again if your travels bring you back to the Irving/Las Colinas area!
Rating

raquelmorales956, wrote review 20/11/2019

Awesome Stay

The check in was quick and easy. The room was so very clean and spacious! We didn't get to use the hot tub or pool because they are located outdoors and it was really cold out during our stay. But ove... more

Owner Response
44524, General Manager at Best Western Irving Inn & Suites at DFW Airport, responded to this review
Hello and thank you for your review of the Best Western Irving Inn & Suites. It's our number one goal to make every guest feel that they had a productive and pleasurable stay, and I am glad to hear you found our facilities useful. I will share your comments with the team, and we look forward to serving you again in the future!
Rating

annayonkers, wrote review 18/11/2019

Friendly Staff Will Bring You Back

I really enjoyed my stay at this Best Western. The lobby and exterior are redone, and the staff was SO pleasant. Free breakfast, shuttle, and high speed internet is included with your stay. The only n... more

Owner Response
44524, General Manager at Best Western Irving Inn & Suites at DFW Airport, responded to this review
We sincerely appreciate your time and effort to write us a very insightful review. Your satisfaction is very important to us. We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope that you were satisfied with our hospitality and we look forward to seeing you again soon.
Rating

DoubleDave18, wrote review 16/11/2019

No frills, comfy bed, outstanding front desk staff.

Sometimes people can make all the difference in the world, and Joyce was that person on our stay. My wife and I were sick, been to urgent care twice and were flying out the next day. We had to check o... more

Owner Response
44524, General Manager at Best Western Irving Inn & Suites at DFW Airport, responded to this review
Hello and thank you for your review of the Best Western Irving Inn & Suites! I am very happy to see that our property met all of your needs; it's our number one goal to provide clean and friendly lodging accommodations to all of our guests and I am glad we were able to fulfill this for you. I will share your comments with the team, and we all look forward to welcoming you back and serving you in the future if your travels bring you back to the DFW area!