A fantastic end to a travel day from hell!
After being re-routed twice, and having the terminal in Philly catch on fire (you cannot make this up), then missing last connection of the day, I found myself stuck in Dallas overnight without my sui... more
After being re-routed twice, and having the terminal in Philly catch on fire (you cannot make this up), then missing last connection of the day, I found myself stuck in Dallas overnight without my suitcase and exhausted.
Found a 85$ on Expedia for the Best Western DFW hoping for at least something clean and warm - and had an amazing surprise. Greeted at the front desk like a frequent member with a warm smile, they had free toiletries - and a few other things I picked up for 3$ (hair gel, deodorant), and a small but wonderful selections of inexpensive microwavable meals. Yes...the room had a fridge and microwave, was clean as a whistle, a wonderful shower and a fantastic comfy mattress.
I have stayed in rooms half as nice for twice the price. Not only that, there was a free shuttle in the morning, plus coffee in the room and in the lobby with an option for breakfast to go.
Wonderful surprise, and made a painful day absolutely bearable. Would stay here again in a heartbeat. less
44524, General Manager at Best Western Irving Inn & Suites at DFW Airport, responded to this review
Hello and thank you for your review of the Best Western Irving Inn & Suites. It's our number one goal to make every guest feel that they had a productive and pleasurable stay, and I am glad to hear you found our facilities useful. I will share your comments with the team, and we look forward to serving you again in the future!