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Best Western Irazu Hotel & Studios

3 Star

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The Best Western Irazu Hotel & Studios. This full-service San Jose, Costa Rica hotel offers convenient access to many local attractions including the Costa Rican Art Museum, the Braulio Carrillo National Park and the Poas Volcano. Whether traveling on business or just taking a trip for fun, the Best Western Irazu Hotel & Studios offers all of the amenities and conveniences to ensure a worry free and enjoyable stay. This full-service San Jose, Costa Rica hotel provides comfortable accommodations, superb customer service and a centralized location, all for a great value. The hotel is ideally situated just a few minutes from the heart of downtown San Jose and a short distance from the Juan Santamaria International Airport. Each of the 194 well-appointed guest rooms features cable satellite television, unlimited international IP calls (small fee applies) and free wireless internet access. Enjoy a complimentary breakfast buffet every morning at The Terraza Iraz and find a great selection for lunch and dinner at Dennys Restaurant, located on the hotel premises. Unwind at the end of the day with a cool cocktail at Sangria Tapas Bar and Restaurant. Guests can also enjoy night entertainment at the Casino Concorde. Other hotel amenities include an outdoor swimming pool, a hot tub, an exercise facility and guest laundry. Guests traveling on business will also appreciate the full-service business center and the meeting/banquet facilities to accommodate up to 250 people. Our airport shuttle service is available as follows: From the airport available every day from 4:30 a.m. to 10:30 p.m. every hour. To the airport available every day from 4:00 a.m. to 10:00 p.m. every hour. Shuttle fare is 8.00 USD per person, one way. Please contact us in advance if you want to use the service. Make a reservation today and save at the Best Western Irazu Hotel & Studios! Enjoy your stay.

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Location

Km 3 Autopista General Canas
San Jose
2000
Costa Rica
3 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 2000

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Address
Km 3 Autopista General Canas
San Jose
2000
Costa Rica


What's nearby?

Recreation

  • 0.8 kilometer(s) from Hospital Mexico

  • .4 kilometer(s) from Grupo Taca Airlines

  • 3.5 kilometer(s) from American Airlines

  • 3.5 kilometer(s) from Children's hospital

  • 5 kilometer(s) from Coca Cola Bottling Co.




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 1017 traveller reviews
Rating: 5 320
Rating: 4 405
Rating: 3 174
Rating: 2 68
Rating: 1 50
Rating

Great stay

03/07/2019 Roam782445, Arlington, Texas

Hotel clean. Hot water. Great breakfast. Beautiful pool. About 20 min from airport. Staff friendly and helpful. We stayed one night on our way to limon. Turns out we couldn't get out of the capital t... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Studios, responded to this review
Dear Roam782445 , thank you for such marvelous comments about your stay with us. We are elated to learn that it was nothing less than great and that you were more than pleased with our staff's customer service because we really do thrive on our guests' total comfort, satisfaction and well being. We are very sorry that you had to cancel your trip to Limon due to the protests and we are very glad that we were able to help you as much as we could with this inconvenience. We are very proud to have an amazing staff whom are very attentive, friendly and will not hesitate to go the extra mile for our guests if it is required. It was a pleasure being at your service. Thank you for choosing us. We hope to see you back again soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager
Rating

Nice hotel, great staff

02/07/2019 Julia R,

Pool and hot tub are great. The grounds are especially lovely. The rooms are simple but well-kept and clean. Beds and pillows very comfortable. The staff is the best part of the hotel, all very friend... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Studios, responded to this review
Dear Julia R , thanks for posting your delightful comments about your stay. We are delighted that it was so good, that you really liked the pool and hot tub and that you found our grounds so lovely. It also makes us very proud knowing that what you liked more about our hotel was our staff and our customer service because everyone here at the hotel is truly committed to our guests' we always go above and beyond, masking sure that they have everything they might need and that they feel more than welcome and right at home. It was a pleasure being at your service. Thank you for staying with us. We hope to see you back soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager
Rating

Rude security and night manager staff

19/06/2019 Cory S,

I was harassed by a man looking to fight me in so called security personal Oscar Garcia brown. The front staff manager at night refused to listen to me, accusing me of not booking my room for two even... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Studios, responded to this review
Dear Cory S, thank you for sharing your comments about your experience at our hotel. We are truly embarrassed,very sorry and horrified about our night staff's mistake with your reservation and of how they handled the situation, making you feel so uncomfortable and judged. Please accept our most sincere apologies for it; we assure you that there is nothing more important to us than our guests' total comfort, satisfaction and well being so what happened is completely unacceptable. As a member of our extended global family (since you have already stayed with us before) you have seen for yourself how high our quality standards are. We would really like to make excuses for what happened because it goes against everything our hotel and brand stands for a represents but we are not going to do it because it was really our staff's mistake. We can hope that you please accept our apologies and to make it up to you in any way we can. Once again, please accept our most sincere apologies for the inconvenience you experienced and we assure you that we are going to see to it that this never happens again. It is always a pleasure having you as a guest. Thank you for making us your hotel of choice. Warmest regards. Marjorie Espinoza. Guest Relations Manager
Rating

One night before flying home from San Jose Airport

04/06/2019 dougstankavich, Aberdeen, Washington

After 10 days in Costa Rica at nice but very small, limited service hotels, Best Western was a welcome end to our trip. Modern, clean, nice pool, free breakfast that was accommodated for our early de... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Studios, responded to this review
Dear dougstankavich, thanks for posting your very lovely comments about your stay with us. We are delighted to learn that you had such a nice trip and that your stay with us was truly pleasant. We strive to make our guests feel right at home so we provide them with excellent accommodations and services so we can see them totally comfortable and satisfied. It was a pleasure being at your service. Thank you for staying with us. We hope to see you back soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager
Rating

Last night in Costa Rica

27/05/2019 Wanderer37967374107,

Easy checkin process. Very friendly at the front desk. Lots of parking spaces and security guard present. Room clean and comfortable bed! Cafe at the hotel had good food with good service and an outsi... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Studios, responded to this review
Dear Wanderer37967374107, thanks for sharing your very charming comments about your stay with us. We are very glad that it was so pleasant and that you were very pleased with everything the hotel offers and provides. We always strive to be able to make our guests have a wonderful hotel experience so we make sure that they have all the services and comforts they might need. It was a pleasure being at your service. Thank you for staying with us. We hope to see you back again very soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager