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Best Western Irazu Hotel & Casino

3 Star

Rooms & Rates

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The Best Western Irazu Hotel & Casino. This full-service San Jose, Costa Rica hotel offers convenient access to many local attractions including the Costa Rican Art Museum, the Braulio Carrillo National Park and the Poas Volcano. Whether traveling on business or just taking a trip for fun, the Best Western Irazu Hotel & Casino offers all of the amenities and conveniences to ensure a worry free and enjoyable stay. This full-service San Jose, Costa Rica hotel provides comfortable accommodations, superb customer service and a centralized location, all for a great value. The hotel is ideally situated just a few minutes from the heart of downtown San Jose and a short distance from the Juan Santamaria International Airport. Each of the 194 well-appointed guest rooms features cable satellite television, unlimited international IP calls (small fee applies) and free wireless internet access. Enjoy a complimentary full breakfast each morning and find a great selection for lunch and dinner at Dennys Restaurant, located on the hotel premises. Unwind at the end of the day with a cool cocktail at Sangria Tapas Bar and Restaurant. Guests can also enjoy night entertainment at the Casino Concorde. Other hotel amenities include an outdoor swimming pool, a hot tub, tennis courts, an exercise facility, massage and spa services and guest laundry. Guests traveling on business will also appreciate the full-service business center and the meeting/banquet facilities to accommodate up to 250 people. Inbound airport shuttle available every day from 4:30 a.m. to 10:30 p.m. every hour. Outgoing airport shuttle available every day from 4 a.m. to 10 p.m. every hour. Shuttle fare is 8 USD per person. Please contact us in advance if you want to use the service. Make a reservation today and save at the Best Western Irazu Hotel & Casino! Enjoy your stay.

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Location

Km 3 Autopista General Canas
San Jose
2000
Costa Rica
3 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 2000

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Address
Km 3 Autopista General Canas
San Jose
2000
Costa Rica


What's nearby?

Recreation

  • 0.8 kilometer(s) from Hospital Mexico

  • .4 kilometer(s) from Grupo Taca Airlines

  • 3.5 kilometer(s) from American Airlines

  • 3.5 kilometer(s) from Children's hospital

  • 5 kilometer(s) from Coca Cola Bottling Co.




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 752 traveller reviews
Rating: 5 213
Rating: 4 316
Rating: 3 133
Rating: 2 57
Rating: 1 33
Rating

Best Hotel in Costa Rica!!

19/11/2017 Mark S,

I've been to San Jose 38 times in the last 45 years and I prefer staying at the best western over any other hotel in town! The rates are reasonable, the property has a great landscape and the largest ... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear Mark S, thank you so much for such an awesome review. We are totally elated to learn that you have been part of our extended global family for such a long time and that you would stay anywhere else whenever your are visiting the country. It is very rewarding knowing it because we always thrive on our guests' complete comfort, satisfaction and wellbeing, so we strive to provide them with the most comfortable accommodations, with excellent services, great rates and with a staff whom are always one step ahead, complying with our guests' requests and needs and quickly as possible and making them feel more than welcome and right at home. It is always a pleasure having you as a guest. Thank you for making us your hotel of choice, the entire team will be looking forward to your next visit. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
Rating

Very nice hotel in general

12/11/2017 Luo1996, Miami, Florida

I stayed in the hotel for three nights. It has a very good location, from the hotel to downtown it takes around 10 minutes. The bed is big and comfortable. My friends and I especially loved the outdoo... more

Rating

worst denny's in the world

08/11/2017 john r, Columbus, Ohio

My stay started with a 30 minute wait to check in. Front desk incompetence. Then my room key did not work. So I had to go down to the front desk to get another. I went to the attached Denny's for some... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear john r, thank you for posting our comments about your stay at our hotel. We are very distressed to learn that it was not to your expectations since nothing is more important for us than our guests' total comfort, satisfaction and well being. Please accept our most sincere apologies for all the inconveniences you experienced, especially for the key. We are also sorry that you did not like the options we offer for our complimentary breakfast. When our guests are not satisfied with the complimentary breakfast menu at Denny's, they can choose something from the regular menu, use the breakfast ticket to deduce part of the regular menu prices so our guests will only have to pay for the amount with the ticket deduction. We are also very sorry but we only offer one daily complimentary breakfast per person. Once again, we are very sorry that your stay was not up to your expectations. It was a pleasure being at your service. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
Rating

VERY BAD SERVICE & VERY UNFRIENDLY STAFF

06/11/2017 shreeshsaxena,

The staff was unfriendly and uncorporative. The internet was not working and even the hotel was empty they didnt care to give a better and decent room. Even I stayed in Best Western Jaco - the staff w... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear shreeshsaxena, thank you for taking the time to share your review. We really do thrive on our guests' total comfort, satisfaction and well being so we are very distressed to learn that your stay with us was not up to your expectations and that you found the service provided by our staff so poor. Please accept our most sincere apologies for everything, we assure you that our Brand's policies and standards regarding quality and hospitality are very high and strict and are always faithfully followed so the service you were given is totally unacceptable and goes against everything the hotel stands for. Once again, please accept our apologies for it; we are going to share your comments with our Management so that they can take them into account as soon as possible so that they can take the appropriate measures and see to it that it never happens again. It was a pleasure being at your service. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest relations Manager.
Rating

Beautiful stay

03/11/2017 Veronica G,

Great hotel!!! Friendly staff. I had a wonderful time at the hotel. I loved the gardens and pool. A definite plus! Very convenient to have a Dennys open 24 hours in case of early flight. Great servic... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear Veronica G, thank you so much for taking the time to write and share your fabulous comments. Welcome to our extended global family, we are more than thrilled that you had such a beautiful stay and that you found our hotel to be nothing less than great since our utmost desire is and will always be, our guests' total comfort and satisfaction. We strive to provide them with the most comfortable accommodations, great amenities, wonderful services, beautiful surroundings, a warm and friendly atmosphere and with a staff who are always going above and beyond for them. It was a pleasure having you as a guest. Thank you for making us your hotel of choice. Our entire staff will be looking forward to your next visit. Warmest regards. Marjorie Espinoza. Guest Relations Manager.