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Best Western Irazu Hotel & Casino

3 Star

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The Best Western Irazu Hotel & Casino. This full-service San Jose, Costa Rica hotel offers convenient access to many local attractions including the Costa Rican Art Museum, the Braulio Carrillo National Park and the Poas Volcano. Whether traveling on business or just taking a trip for fun, the Best Western Irazu Hotel & Casino offers all of the amenities and conveniences to ensure a worry free and enjoyable stay. This full-service San Jose, Costa Rica hotel provides comfortable accommodations, superb customer service and a centralized location, all for a great value. The hotel is ideally situated just a few minutes from the heart of downtown San Jose and a short distance from the Juan Santamaria International Airport. Each of the 194 well-appointed guest rooms features cable satellite television, unlimited international IP calls (small fee applies) and free wireless internet access. Enjoy a complimentary full breakfast each morning and find a great selection for lunch and dinner at Dennys Restaurant, located on the hotel premises. Unwind at the end of the day with a cool cocktail at Sangria Tapas Bar and Restaurant. Guests can also enjoy night entertainment at the Casino Concorde. Other hotel amenities include an outdoor swimming pool, a hot tub, tennis courts, an exercise facility, massage and spa services and guest laundry. Guests traveling on business will also appreciate the full-service business center and the meeting/banquet facilities to accommodate up to 250 people. Inbound airport shuttle available every day from 4:30 a.m. to 10:30 p.m. every hour. Outgoing airport shuttle available every day from 4 a.m. to 10 p.m. every hour. Shuttle fare is 8 USD per person. Please contact us in advance if you want to use the service. Make a reservation today and save at the Best Western Irazu Hotel & Casino! Enjoy your stay.

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Location

Km 3 Autopista General Canas
San Jose
2000
Costa Rica
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call +506 22909300
3 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 2000

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Address
Km 3 Autopista General Canas
San Jose
2000
Costa Rica


What's nearby?

Recreation

  • 0.8 kilometer(s) from Hospital Mexico

  • .4 kilometer(s) from Grupo Taca Airlines

  • 3.5 kilometer(s) from American Airlines

  • 3.5 kilometer(s) from Children's hospital

  • 5 kilometer(s) from Coca Cola Bottling Co.




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 973 traveller reviews
Rating: 5 305
Rating: 4 391
Rating: 3 166
Rating: 2 67
Rating: 1 44
Rating

Great airport overnight!

22/03/2019 Koverton, Kamloops, Canada

Very friendly service upon check in as well as casino drink service & in the hotel bar. English widely spoken & menus all bilingual. Shuttle was a bit of a bungle- no answer when we phoned from the ... more

Rating

Spring Break 2019

19/03/2019 Suzannet1960, Cullowhee, North Carolina

Best place to relax after long flights in the wee hours. Kids were refreshed. Easy access to shopping and eateries. Will use again! Very clean, great pool, reception was VERY accommodating and polite... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Studios, responded to this review
Dear Suzannet1960, thanks for sharing your superb review. We are elated that your stay was nothing less than excellent , that you found our hotel to be the best place to stay and that your entire family felt more than pleased with our accommodations, services and with our location (we are 15 minutes away from the airport, 10 minutes from downtown and from the country's best commercial and entertainment areas besides being surrounded by nice bars and restaurants). This is truly rewarding because nothing is more important to us than seeing our guests completely comfortable and satisfied. It was a pleasure being at your service. Thank you for staying with us. We hope to see you all back again soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager
Rating

Nice place for our last night in Costa Rica

16/03/2019 Barbara P, Salem, Oregon, United States

We stayed here on our last night in Costa Rica in order to be close to the airport for our flight back home. The hotel is much larger than I thought. You get a coupon for a free drink at 1 of 3 plac... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Studios, responded to this review
Dear Barbara P, thank you so much for sharing your very nice comments about your staying with us. We are delighted that it was so pleasant and that you were able to relax, rest and enjoy our premises before your flight back home. We strive to provide our guests with everything they might need, from very comfortable accommodations, great services (like our delicious complimentary breakfast among others) to beautiful surroundings.so that they can have a lovely and relaxing hotel experience. Please accept our most sincere apologies that the coffee maker in your room was not working, that the door knob fell of and because you felt that our front desk staff was not too concerned when you reported the problem. We assure you that this behaviour is completely unacceptable and that it goes against our hospitality philosophy and customer service standards. We are going to see to it that this never happens again. Once again, we apologize for what happened. It was a pleasure having you a sa guest. Thank you for choosing us. We hope to see you back again soon. Best regards. Marjorie Espinoza. Guest Relations Manager
Rating

gorgeous place!

16/03/2019 ChicaWi, WI

beautiful pool and grounds, nice options like a workout room and computers with printer. bed was on the firm side, but comfortable. breakfast was delicious-- lots of fresh fruit, homemade breads, omel... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Studios, responded to this review
Dear ChicaWi, thank you for such awesome comments. We are really happy to learn that your stay at our hotel was so great and that you were more than pleased with our accommodations, grounds, services (especially with our delicious complimentary daily breakfast among others) and with our staff. There is nothing we want more than to see our guests totally comfortable and satisfied so it is very rewarding knowing how happy you were while staying with us. It was a pleasure being at your service. Thank you for staying with us. We will definitely be looking forward seeing you back soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager
Rating

Lots of tour groups

16/03/2019 Lovestotravel_8, Chandler, Arizona

Pros: easy access to airport, accessible for groups, hot water, WiFi, good AC, nice staff, plenty of towels, floors higher up were nicer than group rooms for the kids/groups Cons: lots of groups, brea... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Studios, responded to this review
Dear Lovestotravel_8, thank you for sharing your review about your stay with us. We really hope that it was very pleasant and we are very happy that you found our services so good, our accommodations so comfortable and our location so convenient (we are 15 minutes away from the airport, 10 minutes from downtown and from the country's best commercial and entertainment areas). We are very sorry that our complimentary daily breakfast was not up to your expectations and that the noise the other guests were making disturbed you so much so we ask you to please accept our most sincere apologies for it. We assure you that if you had let our front desk staff know how much the noise was bothering you, they would have immediately seen to it. Regarding our complimentary breakfast, we are going to share your comments about it with our Food & Beverages Staff so that they can see to it as soon as possible. It was a pleasure having you as a guest. We hope to see you again soon. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager