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Best Western Irazu Hotel & Casino

3 Star

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The Best Western Irazu Hotel & Casino. This full-service San Jose, Costa Rica hotel offers convenient access to many local attractions including the Costa Rican Art Museum, the Braulio Carrillo National Park and the Poas Volcano. Whether traveling on business or just taking a trip for fun, the Best Western Irazu Hotel & Casino offers all of the amenities and conveniences to ensure a worry free and enjoyable stay. This full-service San Jose, Costa Rica hotel provides comfortable accommodations, superb customer service and a centralized location, all for a great value. The hotel is ideally situated just a few minutes from the heart of downtown San Jose and a short distance from the Juan Santamaria International Airport. Each of the 194 well-appointed guest rooms features cable satellite television, unlimited international IP calls (small fee applies) and free wireless internet access. Enjoy a complimentary full breakfast each morning and find a great selection for lunch and dinner at Dennys Restaurant, located on the hotel premises. Unwind at the end of the day with a cool cocktail at Sangria Tapas Bar and Restaurant. Guests can also enjoy night entertainment at the Casino Concorde. Other hotel amenities include an outdoor swimming pool, a hot tub, tennis courts, an exercise facility, massage and spa services and guest laundry. Guests traveling on business will also appreciate the full-service business center and the meeting/banquet facilities to accommodate up to 250 people. Inbound airport shuttle available every day from 4:30 a.m. to 10:30 p.m. every hour. Outgoing airport shuttle available every day from 4 a.m. to 10 p.m. every hour. Shuttle fare is 8 USD per person. Please contact us in advance if you want to use the service. Make a reservation today and save at the Best Western Irazu Hotel & Casino! Enjoy your stay.

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Location

Km 3 Autopista General Canas
San Jose
2000
Costa Rica
3 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 2000

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Address
Km 3 Autopista General Canas
San Jose
2000
Costa Rica


What's nearby?

Recreation

  • 0.8 kilometer(s) from Hospital Mexico

  • .4 kilometer(s) from Grupo Taca Airlines

  • 3.5 kilometer(s) from American Airlines

  • 3.5 kilometer(s) from Children's hospital

  • 5 kilometer(s) from Coca Cola Bottling Co.




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 701 traveller reviews
Rating: 5 189
Rating: 4 300
Rating: 3 128
Rating: 2 55
Rating: 1 29
Rating

Nice hotel (but beware the free welcome drink scam)

19/07/2017 BrusselsRob, Brussels, Belgium

Our group stayed in the Best Western Irazu Hotel for one night. The rooms were nice and clean and the hotel is in a convenient location both for San Jose business/leisure and for the airport. But st... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear BrusselsRob, thank you so much for sharing your comments about your stay. We really do thrive on our guests' total comfort and satisfaction so we are very disappointed to learn about what happen with the welcome drink so please accept our most sincere apologies for it. We assure you that it was misunderstanding and we think it what due to the lack of communication either from the restaurant and the front desk staff, or with the staff members not informing each other about it for when they had to charge you with your stay. On the other hand, we are glad that you liked our hotel and that you found it so conveniently located (we are 15 minutes from the airport , 10 minutes away from downtown and from the country's best commercial and entertainment areas. Once again we apologize for the inconvenience you and your groud experienced. We will be looking forward hearing from you soon. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
Rating

first time in CR

17/07/2017 marcush42, San Antonio, United States

We had a great stay at this hotel. Nice bar and restaurant options in-house but close enough to down town for other options. Clean room and very friendly staff. We will for sure stay here again next t... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear marcush42, thank you so much for sharing your charming review. We are very happy and proud that you have become part of our extended global family since you will definitely stay with us again when you return. Our utmost desire is to see our guests totally comfortable, satisfied and seeing them more than welcome and right at home because we want them to see our hotel as their home away from home. We are also delighted that you found our locations so convenient, not too far from the airport (we are 15 minutos away) and close to downtown and to the country's best commercial and entertainment areas. It was a pleasure being at your service. We will all be looking forward to your next visit, thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
Rating

Nice place to stay

13/07/2017 Ana V, Guatemala City, Guatemala

It is a nice hotel we where there for 2 nights 3 days, the people at the front desk was so nice and friendly, the rooms where big and clean, the view was nice, they had a Spa, a big pool, jacuzzi, Gym... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear Ana V, thank you for sharing your charming comments. We are very proud and happy to learn that you like staying with us so much that you are coming back again next month. There is nothing we want more than to see all our guests' completely comfortable and satisfied, so we do everything we can to ensure that they always have everything they might need and that they feel very welcome. Please accept our apologies that there were not amenities in your bathroom. We are going to immediately inquire about it because we always provide those to our guests (shampoo, conditioner, soap, a sewing kit and a shower cap) and as so mentioned it before, they are supposed to be in the bathroom. If our guests forget a toothbrush, a razor or toothpaste, they only have to inform it to the front desk and they will immediately sent one to their room. It was a pleasure being at your service. The entire team will be looking forward to your next visit. Thank you for making us your hotel of choice. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
Rating

Taken care of!

23/06/2017 David S, Ubud, Indonesia

The rooms are fresh and very clean and spacey enough. But most of all I would like to thank the very helpful staff, everyone of them I met greeted me not only with a smile but sincerity, creating a ve... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear David S, thank you so much for posting your wonderful comments about your stay with us. We are delighted to learn how much you liked staying at our hotel, finding our accommodations and services with everything you need and best of all, how welcome you felt with the our staff's services. For our entire staff, serving our guests as we would like to be served ourselves, is not only a duty but it is truly a pleasure since we all have to embody everything our Brand's hospitality phylosophy stands for , which is, to make our guests feel completely comfortable, more than welcome and right at home just as you were able to see with Sira and Diana. We are very glad that they were able to help and that you could solve the complex situtation. It was a pleasure being at your service. The entire team will be looking forward to your next visit. Thank you for staying with us. Warmest Regards. Marjorie Espinoza. Guest Relations Manager.
Rating

amazing hotel staff are great and professional thoughtful

13/06/2017 trejoklf, Bay Point, California

we stayed from 15/23 9 days on january, 2017first time visiting from san francisco california to costarica and we had a great time at this property staff are very helpful and friendly andrew is pr... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear trejoklf, thank you for sharing your excellent comments about your stay at our hotel. We are very happy and proud to have you as part of our extended global family because nothing pleases us more than seeing our guests completely comfortable and satisfied; planning on returning as soon as possible just like yourself. We are committed in making our guests have a wonderful hotel experience, relaxing and enjoying everything our hotel has to offer. We are also very happy of how pleased you were with our complimentary breakfast vouchers which you can use at Denny's at any time. It was a pleasure being at your service. Thank you for staying with us, the entire team will be looking forward to your next visit. Best regards. Marjorie Espinoza. Guest Relations Manager.