• Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Best Western Irazu Hotel & Casino

3 Star

Rooms & Rates

Please select
Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Explore Hotel

The Best Western Irazu Hotel & Casino. This full-service San Jose, Costa Rica hotel offers convenient access to many local attractions including the Costa Rican Art Museum, the Braulio Carrillo National Park and the Poas Volcano. Whether traveling on business or just taking a trip for fun, the Best Western Irazu Hotel & Casino offers all of the amenities and conveniences to ensure a worry free and enjoyable stay. This full-service San Jose, Costa Rica hotel provides comfortable accommodations, superb customer service and a centralized location, all for a great value. The hotel is ideally situated just a few minutes from the heart of downtown San Jose and a short distance from the Juan Santamaria International Airport. Each of the 194 well-appointed guest rooms features cable satellite television, unlimited international IP calls (small fee applies) and free wireless internet access. Enjoy a complimentary full breakfast each morning and find a great selection for lunch and dinner at Dennys Restaurant, located on the hotel premises. Unwind at the end of the day with a cool cocktail at Sangria Tapas Bar and Restaurant. Guests can also enjoy night entertainment at the Casino Concorde. Other hotel amenities include an outdoor swimming pool, a hot tub, tennis courts, an exercise facility, massage and spa services and guest laundry. Guests traveling on business will also appreciate the full-service business center and the meeting/banquet facilities to accommodate up to 250 people. Inbound airport shuttle available every day from 4:30 a.m. to 10:30 p.m. every hour. Outgoing airport shuttle available every day from 4 a.m. to 10 p.m. every hour. Shuttle fare is 8 USD per person. Please contact us in advance if you want to use the service. Make a reservation today and save at the Best Western Irazu Hotel & Casino! Enjoy your stay.

View more

Location

Km 3 Autopista General Canas
San Jose
2000
Costa Rica
3 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 2000

Send to Tom Tom

Address
Km 3 Autopista General Canas
San Jose
2000
Costa Rica


What's nearby?

Recreation

  • 0.8 kilometer(s) from Hospital Mexico

  • .4 kilometer(s) from Grupo Taca Airlines

  • 3.5 kilometer(s) from American Airlines

  • 3.5 kilometer(s) from Children's hospital

  • 5 kilometer(s) from Coca Cola Bottling Co.




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 726 traveller reviews
Rating: 5 199
Rating: 4 312
Rating: 3 130
Rating: 2 56
Rating: 1 29
Rating

Average or poor when you get room facing the street..

13/09/2017 rsbts, Bratislava, Slovakia

We "land" in this hotel because our United fly has 21 hours delay and this was for us quite disappointing experience... The hotel is good for one night stay but nothing else, but when you get room fa... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear rsbts, we really appreciate your comments about your stay at our hotel. We are truly sorry about the delay you had with your flight. Please accept our apologies that our hotel was not up to your expectations because nothing is as important as our guests' total comfort, satisfaction and well being. We assure you that our Brand has very high and strict standards regarding the hotel's upkeep and maintenance so we are a little bit distressed that you found it to be "worn" since we are constantly renovating it. We assure you that if you had let our front desk staff know that you did not liked the room you were assigned, they would have immediately changed you to another one more of your liking because as we mentioned before, nothing is more important than our guests' satisfaction. It was a pleasure being at your service. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
Rating

Good hotel location just short distance from the airport

13/09/2017 goingsomewhere, S Fla

Entire staff from the front desk to the housekeepers very friendly. Had a problem with my room safe- contacted the front desk and said they would take care of the problem.A short time later I received... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear goingsomewhere, thank you so much for sharing your very nice comments. We always strive to provide our guests with the best accommodations and services in order to ensure that their stay is going to be completely comfortable and satisfying. Our excellent staff are always going the extra mile for our guests, complying with their needs and requests and making them feel more than welcome and right at home. We are glad that we were able to solve the transportation issue as fast as we could and that after that everything was nothing less than perfect. We are delighted that you liked our complimentary breakfast so much, we really try to make it as tasty and as assorted as possible. We would like you to know that both restaurants in our premises (and their management) do not belong to the hotel. We are going to share your comments regarding the service in Sangria Restaurant with their management so they can take it into account , because even though they are not our employees, they are serving our guests who always deserve the best service and more so, while staying with us. It was a pleasure having you as a guest. Thank you for staying with us, we would love to have you back soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
Rating

Good Hotel, Friendly and Helpful Staff

06/09/2017 gurltraveler, Los Angeles, California

We stayed here for a week for a taekwondo tournament. The hotel arranged our hassle free airport transportation which was nice. Although, they do cram as many people as they can into one van with ever... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear gurltraveler, thank you so much for sharing your nice and very thorough comments regarding your stay with us. There is nothing more important for us here at the hotel than our guests' total comfort and satisfaction. We are constantly striving to provide our guests with excellent services (such as our complimentary breakfast options and with our welcome drink among others) so that they can relax and either rest or have as much fun as they want. We are sorry about the musty smell in the room you were assigned, we assure you that if you had let our front desk staff know about it, they would have done what they could to make the smell go away or they would have changed you to another room. We are very sorry to learn about how you were treated by the restaurant's staff. Our hotel does not own or has anything to do with the managements of both restaurants in our premises, but we are gladly going to inform them about how they are treating our guests so that they can see to it immediately and make sure that it never happens again. We are truly sorry that you found our hotel a little outdated since we always provide it with the very high maintenance and upkeep standards our Brand requires, so it is constantly being renovated and it is remodeled every couple of years. On the other hand, we are delighted that everything else was up to your expectations if not more. It was a pleasure being at your service. Thank you for staying with us, we would love to see you return soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
Rating

Great location

05/09/2017 Jim M, Cape Coral, Florida

Hotel was excellent and staff was very friendly and helpful. Denny's onsite was good and service good. Sangria Restaurant had good food. But they definitely lack in customer service skills and atten... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear Jim M, thanks for posting your terrific review. We are elated that your stay with us was nothing less than excellent and that you found our so friendly and attentive and our location very convenient (we are 15 minutes away from the airport and only about 10 minutes from downtown and from the country's best commercial and entertainment areas). Nothing is more rewarding than seeing our guests totally comfortable and satisfied so we strive to provide them with great accommodations and excellent services. We are truly sorry to learn about the way you were treated by the staff at the restaurant. Both restaurants at our premises do not belong to the hotel (nor we have anything to do with their management) but we are going to make sure that its management gets your comments because as we mentioned before, nothing is more important than our guests' total satisfaction and we are not going to stand and see our guests treated like you were. It was a pleasure being at your service. Thank you for staying with us, we would love to see you back again soon. Best regards. Marjorie Espinoza. Guest Relations Manager.
Rating

Nice

04/09/2017 Grace H,

Stayed at Best Western Irazu for a week with my daughter. We chose this hotel because of my daughter's tkd team stayed at the same hotel for the entire week. Our room was ok, not the best but good e... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & Casino, responded to this review
Dear Grace H, thank you for sharing your amiable and very detailed comments about you and your daughter's stay at our hotel. We are very glad that it was such a pleasant experience because nothing is more important to us than our guests' total comfort, satisfaction and well being. We strive to provide the most comfortable accommodations and best services possible (like our complimentary breakfast options among others) so our guests can have close at hand everything they might need. Our excellent staff are always one step ahead, complying with our guests requests, helping them out whenever they ask and making them feel very welcome and right at home. It was a pleasure having both of you here with us. Thank you for staying with us, we hope that you will return soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.